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2548 lines
99 KiB
2548 lines
99 KiB
1 year ago
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<?php
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header("Cache-Control: no-cache, must-revalidate");
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header("Expires: Sat, 6 May 1998 03:10:00 GMT");
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/*===============================================*\
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|| ############################################# ||
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|| # JAKWEB.CH / Version 2.1.4 # ||
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|| # ----------------------------------------- # ||
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|| # Copyright 2023 JAKWEB All Rights Reserved # ||
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|| ############################################# ||
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\*===============================================*/
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if (!isset($_SERVER['HTTP_X_REQUESTED_WITH']) && isset($_GET['id']) && !is_numeric($_GET['id'])) die(json_encode(array('status' => false, 'error' => "No valid ID")));
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// Get the widget id always first
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if (isset($_GET['id']) && is_numeric($_GET['id'])) $widgetid = $_GET['id'];
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if (!file_exists('../config.php')) die('include/[chatdata.php] config.php not exist');
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require_once '../config.php';
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// include the PHP library (if not autoloaded)
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require('../class/class.emoji.php');
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// Get the client browser
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$ua = new Browser();
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// Language file
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$lang = JAK_LANG;
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if (isset($_GET['lang']) && !empty($_GET['lang']) && $_GET['lang'] != $lang) $lang = $_GET['lang'];
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// Import the language file
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if ($lang && file_exists(APP_PATH.'lang/'.strtolower($lang).'.php')) {
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include_once(APP_PATH.'lang/'.strtolower($lang).'.php');
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} else {
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include_once(APP_PATH.'lang/'.JAK_LANG.'.php');
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$lang = JAK_LANG;
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}
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// Get the current time
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$currentime = time();
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// Reset vars
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$deptitle = $lastvisit = "";
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// Get the absolute url for the image
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$base_url = str_replace('include/', '', BASE_URL);
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$switchc = '';
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if (isset($_GET['run']) && !empty($_GET['run'])) $switchc = $_GET['run'];
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switch($switchc) {
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case 'engage':
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if (isset($_POST['customer']) && !empty($_POST['customer'])) {
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if (isset($_POST["chatstatus"]) && ($_POST["chatstatus"] == "closed")) {
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// Let's safely encrypt the chat data from the customer
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$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
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// Let's explode the string (0 = convid, 1 = userid, 2 = name, 3 = email, 4 = phone, 5 = avatar)
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$cudetails = explode(":#:", $cudetails);
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// Get the current status
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$row = $jakdb->get("checkstatus", ["convid", "newc", "knockknock", "hide"], ["convid" => $cudetails[0]]);
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if (isset($row) && !empty($row)) {
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// Check if that sessions has not been ended by operator
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if ($row["hide"] != 2) {
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// Set the new message session
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$latestmsg = $row['newc'];
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// Update the status for better user handling
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$jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0, "knockknock" => 0, "hide" => 0], ["convid" => $row['convid']]);
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// Get the new message sound and check if we have a page redirect.
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if ((!isset($latestmsg) && $row['newc']) || (isset($latestmsg) && $latestmsg == 1)) {
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// Now we get the last message and show it in the proactive window.
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$lastmessage = $jakdb->get("transcript", "message", ["AND" => ["convid" => $cudetails[0], "class" => "admin"], "ORDER" => ["id" => "DESC"]]);
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die(json_encode(array('status' => true, 'title' => $jakwidget[$widgetid]['title'], 'newmessage' => true, 'ended' => false, 'soundalert' => JAK_CLIENT_SOUND, 'lastmessage' => $lastmessage, 'widgetstyle' => $widgetstyle, 'widgettype' => $jakwidget[$widgetid]['widget'])));
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}
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// Get the knock knock
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if ($row['knockknock']) {
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die(json_encode(array('status' => true, 'knockknock' => $jkl["g22"], 'ended' => false, 'soundalert' => JAK_CLIENT_SOUND)));
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}
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}
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}
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}
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} else {
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// Reset vars
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$lastvisit = $_POST['lastvisit'];
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// Now update the online status
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if (isset($_POST['rlbid']) && !empty($_POST['rlbid'])) $jakdb->update("buttonstats", ["lasttime" => $jakdb->raw("NOW()")], ["session" => $_POST['rlbid']]);
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// Now let's check every 30 seconds if we still have operators online (live status)
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if (JAK_LIVE_ONLINE_STATUS && isset($lastvisit) && is_numeric($lastvisit) && ($lastvisit + 10) < $currentime) {
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// Holiday Mode set to offline
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if (JAK_HOLIDAY_MODE > 0) {
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$onoff = "offline";
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// Check if an operator is online
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} else {
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$onoff = (online_operators($opcacheid, $HD_DEPARTMENTS, $jakwidget[$widgetid]['depid'], $jakwidget[$widgetid]['opid']) ? "online" : "offline");
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}
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// The status has been changed since last time
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if (isset($_POST['onlinestatus']) && $onoff != $_POST['onlinestatus']) {
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die(json_encode(array('status' => true, 'widget' => true, 'onlinestatus' => $onoff, 'lastvisit' => $lastvisit)));
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}
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}
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// We correct the last visit if it is older than 15
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if (isset($_POST['lastvisit']) && is_numeric($_POST['lastvisit']) && ($_POST['lastvisit'] + 15) < $currentime) {
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// Set last time visited so we can fire the pro active at the right time
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$lastvisit = time();
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}
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// Now let us delete and recreate the proactive cache file
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$proactivefile = APP_PATH.JAK_CACHE_DIRECTORY.'/proactive.php';
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// Manual pro activate
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$mproactivefile = APP_PATH.JAK_CACHE_DIRECTORY.'/mproactive.php';
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// Let's check if an operator is online
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if (isset($_POST['onlinestatus']) && $_POST['onlinestatus'] == "online" && isset($_POST["chatstatus"]) && $_POST["chatstatus"] == "closed" && (!isset($_POST["engage"]) || empty($_POST["engage"]))) {
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if (file_exists($mproactivefile)) {
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// We need the pro active file
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include_once $mproactivefile;
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if (isset($LV_MPROACTIVE) && !empty($LV_MPROACTIVE)) {
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foreach($LV_MPROACTIVE as $v) {
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if (isset($_POST['rlbid']) && $v["session"] == $_POST['rlbid']) {
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// Set the engage message to shown
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$jakdb->update("buttonstats", ["message" => $v['message'], "readtime" => 1], ["session" => $_POST['rlbid']]);
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// Get the proactive message in vars so they can be loaded into the template
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$engtitle = $jkl['g10'];
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$engimg = false;
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$engicon = JAK_ENGAGE_ICON;
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$engmsg = $v['message'];
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$engconfirm = "";
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$engcancel = "";
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$engsound = JAK_ENGAGE_SOUND;
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// Prepare the proactive window
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$lcdrm = true;
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include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/btn/'.$jakwidget[$widgetid]["btn_tpl"];
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// Load the style from the package config file
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$engagediv = $wtplsett["engagehtml"];
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// Create the new file
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$manualengage = $jakdb->select("buttonstats", ["id", "session", "message"], ["readtime" => 0]);
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if (isset($manualengage) && !empty($manualengage)) {
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// We empty the file
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file_put_contents($mproactivefile, "");
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$pafile = "<?php\n";
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$pafile .= "\$mproactiveserialize = '".base64_encode(gzcompress(serialize($manualengage)))."';\n\n\$LV_MPROACTIVE = unserialize(gzuncompress(base64_decode(\$mproactiveserialize)));\n\n";
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$pafile .= "?>";
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JAK_base::jakWriteinCache($mproactivefile, $pafile, '');
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} else {
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// Remove the file
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unlink($mproactivefile);
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}
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die(json_encode(array('status' => true, 'engage' => true, 'engagediv' => $engagediv, 'cposition' => $wtplsett["chatposition"], 'showalert' => JAK_PRO_ALERT, 'lastvisit' => $lastvisit)));
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}
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}
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}
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}
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if (isset($HD_PROACTIVE) && !empty($HD_PROACTIVE)) {
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foreach ($HD_PROACTIVE as $v) {
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// Now we get the last message and show it in the proactive window.
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$cudet = $jakdb->get("buttonstats", ["referrer", "hits", "time"], ["session" => $_POST['rlbid'], "LIMIT" => 1]);
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if (isset($cudet["hits"]) && isset($cudet["referrer"]) && isset($cudet["time"]) && ($cudet["hits"] >= $v["visitedsites"]) && ($v["timeonsite"] <= ($currentime - strtotime($cudet["time"]))) && ($v["path"] == $cudet["referrer"] || fnmatch($v["path"], $cudet["referrer"]))) {
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// Everything is given, now before we go any further, let's check if we have invited this user before
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if (file_exists($proactivefile)) {
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// We need the pro active file
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include_once $proactivefile;
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if (isset($LV_PROACTIVE) && !empty($LV_PROACTIVE)) {
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foreach($LV_PROACTIVE as $m) {
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if ($m['session'] == $_POST['rlbid'] && $m['message'] == $v['message']) {
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// Not again, so we die here
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die(json_encode(array('status' => false, 'lastvisit' => $lastvisit)));
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}
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}
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} else {
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// We have no result, so we can remove it
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unlink($proactivefile);
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}
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}
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// Set the engage message to shown
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$jakdb->update("buttonstats", ["message" => $v['message'], "readtime" => 1], ["session" => $_POST['rlbid']]);
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$imgurl = '';
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if (filter_var($v['imgpath'], FILTER_VALIDATE_URL) && is_array(getimagesize($v['imgpath']))) $imgurl = $v['imgpath'];
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// Get the proactive message in vars so they can be loaded into the template
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$engtitle = $v['title'];
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$engimg = $imgurl;
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$engicon = $v['imgpath'];
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$engmsg = $v['message'];
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$engconfirm = $v["btn_confirm"];
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$engcancel = $v["btn_cancel"];
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$engsound = $v['soundalert'];
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// Prepare the proactive window
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$lcdrm = true;
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include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/btn/'.$jakwidget[$widgetid]["btn_tpl"];
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// Load the style from the package config file
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$engagediv = $wtplsett["engagehtml"];
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// Get the engage sessions for auto engage
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$autoengage = $jakdb->select("buttonstats", ["id", "session", "message"], ["readtime[>]" => 0]);
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if (isset($autoengage) && !empty($autoengage)) {
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$pafile = "<?php\n";
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$pafile .= "\$proactiveserialize = '".base64_encode(gzcompress(serialize($autoengage)))."';\n\n\$LV_PROACTIVE = unserialize(gzuncompress(base64_decode(\$proactiveserialize)));\n\n";
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$pafile .= "?>";
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JAK_base::jakWriteinCache($proactivefile, $pafile, '');
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}
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die(json_encode(array('status' => true, 'engage' => true, 'engagediv' => $engagediv, 'cposition' => $wtplsett["chatposition"], 'showalert' => $v['showalert'], 'lastvisit' => $lastvisit)));
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}
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}
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}
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} // Finish check slide out window
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}
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// We have nothing to do, we will return false
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die(json_encode(array('status' => false, 'lastvisit' => $lastvisit)));
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break;
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case 'quickstart':
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// Get the department
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$dep_direct = 0;
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if (isset($jakwidget[$widgetid]['depid']) && is_numeric($jakwidget[$widgetid]['depid']) && $jakwidget[$widgetid]['depid'] != 0) {
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$dep_direct = $jakwidget[$widgetid]['depid'];
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}
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// Operator ID if set.
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$op_direct = 0;
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if (isset($jakwidget[$widgetid]['singleopid']) && is_numeric($jakwidget[$widgetid]['singleopid']) && $jakwidget[$widgetid]['singleopid'] != 0) $op_direct = $jakwidget[$widgetid]['singleopid'];
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// Get the PHP GET for quick login
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$jkp = $_POST;
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// Errors in Array
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$errors = array();
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if (empty($jkp['quickstart_chat_msg']) || strlen(trim($jkp['quickstart_chat_msg'])) <= 1) {
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$errors['quickstart_chat_msg'] = $jkl['e2'];
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}
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// Finally we cound the sessions and display an error
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$as = 0;
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if (isset($jakosub['activechats']) && $jakosub['activechats'] != 0) {
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$as = $jakdb->count("sessions", "id", ["AND" => ["opid" => $opcacheid, "status" => 1, "ended" => 0]]);
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if ($as >= $jakosub['activechats']) {
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$errors['chatlimit'] = $jkl['e20'];
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}
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}
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if (count($errors) > 0) {
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// We have an error, let's send it
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die(json_encode(array('status' => false, 'error' => $errors)));
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} else {
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// Country stuff
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||
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$countryName = 'Disabled';
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$countryAbbrev = 'xx';
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$city = 'Disabled';
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$countryLong = $countryLat = '';
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// if ip is valid do the whole thing
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||
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if ($ipa && !$ua->isRobot()) {
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// we will use the local storage for geo
|
||
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$removeloc = false;
|
||
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if (isset($_POST['geo']) && !empty($_POST['geo'])) {
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||
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||
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// Always escape any user input, including cookies:
|
||
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list($city, $countryName, $countryAbbrev, $countryLat, $countryLong, $storedtime) = explode('|', strip_tags(jak_string_encrypt_decrypt($_POST['geo'], false)));
|
||
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||
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// We check if the geo data is not older then
|
||
|
|
if (isset($storedtime) && !empty($storedtime) && strtotime('+3 day', $storedtime) > time() || !isset($country_code) || empty($country_code)) $removeloc = true;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
if ($removeloc) {
|
||
|
|
|
||
|
|
// Try to get the data from the button table
|
||
|
|
$bts = $jakdb->get("buttonstats", ["country", "countrycode", "latitude", "longitude"], ["session" => $_POST["rlbid"]]);
|
||
|
|
if (!empty($bts)) {
|
||
|
|
$countryName = $bts["country"];
|
||
|
|
$countryAbbrev = $bts["countrycode"];
|
||
|
|
$city = 'Disabled';
|
||
|
|
$countryLong = $bts["longitude"];
|
||
|
|
$countryLat = $bts["latitude"];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Get the user agent
|
||
|
|
$valid_agent = filter_var($_SERVER['HTTP_USER_AGENT'], FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Get the crossurl
|
||
|
|
$crossurl = "";
|
||
|
|
$crossurl = $jakdb->get("buttonstats", "crossurl", ["session" => $_POST['rlbid']]);
|
||
|
|
|
||
|
|
// Clean message
|
||
|
|
$message = strip_tags($jkp['quickstart_chat_msg']);
|
||
|
|
$message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
$message = trim($message);
|
||
|
|
|
||
|
|
// Now let's check if we have a unique random id
|
||
|
|
if ($jakdb->has("sessions", ["uniqueid" => $message])) {
|
||
|
|
|
||
|
|
// Now we can reopen the chat
|
||
|
|
$restorechat = $jakdb->get("sessions", "*", ["uniqueid" => $message]);
|
||
|
|
|
||
|
|
// Get the vars
|
||
|
|
$unique_restore = $restorechat["uniqueid"];
|
||
|
|
$cid = $restorechat["id"];
|
||
|
|
|
||
|
|
// Restore the tables
|
||
|
|
$jakdb->update("sessions", ["status" => 1, "ended" => 0, "session" => $_POST['rlbid']], ["id" => $restorechat["id"]]);
|
||
|
|
$jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0, "hide" => 0], ["convid" => $restorechat["id"]]);
|
||
|
|
|
||
|
|
// Now send notifications if whish so
|
||
|
|
$result = $jakdb->select("user", ["id", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "chat_dep" => [0, $dep_direct], "access" => 1]]);
|
||
|
|
|
||
|
|
if (isset($result) && !empty($result)) foreach ($result as $row) {
|
||
|
|
|
||
|
|
if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) {
|
||
|
|
|
||
|
|
$url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid));
|
||
|
|
jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Get the details encrypted
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($restorechat["id"].":#:".$restorechat["uniqueid"].":#:".$restorechat["userid"].":#:".$restorechat["name"].":#:".$restorechat["email"].":#:".$restorechat["phone"].":#:".$restorechat["usr_avatar"].":#:".$restorechat["lang"]);
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Get the avatar
|
||
|
|
$avatar = "/lctemplate/".$jakwidget[$widgetid]['template']."/avatar/business/1.jpg";
|
||
|
|
|
||
|
|
// create the guest account
|
||
|
|
$salt = rand(100, 1000000);
|
||
|
|
$userid = $jkl['g51'].$ipa.$salt;
|
||
|
|
$clientname = ($jkp['start_name'] ? $jkp['start_name'] : filter_var($jkl['g51'].'_'.$salt, FILTER_SANITIZE_FULL_SPECIAL_CHARS));
|
||
|
|
$clientemail = ($jkp['start_email'] ? $jkp['start_email'] : "");
|
||
|
|
$uphone = "";
|
||
|
|
if (isset($jkp['start_phone']) && !empty($jkp['start_phone'])) $uphone = $jkp['start_phone'];
|
||
|
|
|
||
|
|
// Generate a random string to open the chat again
|
||
|
|
$unique_chatid = random_bytes(5);
|
||
|
|
$unique_restore = bin2hex($unique_chatid);
|
||
|
|
|
||
|
|
// We have a logged in client
|
||
|
|
$clientid = 0;
|
||
|
|
if (isset($jakclient)) {
|
||
|
|
|
||
|
|
// Set the correct client id
|
||
|
|
$clientid = $jakclient->getVar("id");
|
||
|
|
|
||
|
|
// Update the chat request for the client
|
||
|
|
$jakdb->update("clients", ["chatrequests[+]" => 1], ["id" => $clientid]);
|
||
|
|
}
|
||
|
|
|
||
|
|
// add entry to sql
|
||
|
|
$jakdb->insert("sessions", ["opid" => $opcacheid,
|
||
|
|
"widgetid" => $jakwidget[$widgetid]["id"],
|
||
|
|
"uniqueid" => $unique_restore,
|
||
|
|
"userid" => $userid,
|
||
|
|
"department" => $dep_direct,
|
||
|
|
"operatorid" => $op_direct,
|
||
|
|
"clientid" => $clientid,
|
||
|
|
"template" => $jakwidget[$widgetid]['template'],
|
||
|
|
"avatarset" => $jakwidget[$widgetid]['avatarset'],
|
||
|
|
"usr_avatar" => $avatar,
|
||
|
|
"name" => $clientname,
|
||
|
|
"email" => $clientemail,
|
||
|
|
"city" => $city,
|
||
|
|
"country" => $countryName,
|
||
|
|
"countrycode" => $countryAbbrev,
|
||
|
|
"longitude" => $countryLong,
|
||
|
|
"latitude" => $countryLat,
|
||
|
|
"lang" => $lang,
|
||
|
|
"initiated" => time(),
|
||
|
|
"status" => 1,
|
||
|
|
"session" => $_POST['rlbid']]);
|
||
|
|
|
||
|
|
$cid = $jakdb->id();
|
||
|
|
|
||
|
|
if ($cid) {
|
||
|
|
|
||
|
|
// Get the user details encrypted
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($cid.":#:".$unique_restore.":#:".$userid.":#:".$clientname.":#:".$clientemail.":#:".$uphone.":#:".$avatar.":#:".$lang);
|
||
|
|
|
||
|
|
// Start with the checkstatus table
|
||
|
|
foreach ($HD_DEPARTMENTS as $d) {
|
||
|
|
if ($dep_direct == $d["id"]) {
|
||
|
|
if ($d['title']) $deptitle = $d['title'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Write the log file each time a new chat starts
|
||
|
|
JAK_base::jakWhatslog($userid, $opcacheid, 0, 0, 7, $cid, (isset($_COOKIE['WIOgeoData']) ? $_COOKIE['WIOgeoData'] : ''), $clientname, $_SERVER['REQUEST_URI'], $ipa, $valid_agent);
|
||
|
|
|
||
|
|
// Set the chat session status
|
||
|
|
$jakdb->insert("checkstatus", ["opid" => $opcacheid, "convid" => $cid, "depid" => $dep_direct, "department" => $deptitle, "operatorid" => $op_direct, "files" => JAK_CHAT_UPLOAD_STANDARD, "initiated" => time()]);
|
||
|
|
|
||
|
|
if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) {
|
||
|
|
|
||
|
|
if ($v["msgtype"] == 5 && $v["lang"] == $lang && ($dep_direct == $v["department"] || $v["department"] == 0)) {
|
||
|
|
|
||
|
|
$phold = array("%operator%","%client%","%email%");
|
||
|
|
$replace = array("", $clientname, JAK_EMAIL);
|
||
|
|
$messageaut = str_replace($phold, $replace, $v["message"]);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g56"],
|
||
|
|
"message" => $messageaut,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Your personal restore code
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g56"],
|
||
|
|
"message" => sprintf($jkl["g70"], $unique_restore),
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$answerdisp = Emojione\Emojione::toImage($message);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $clientname,
|
||
|
|
"user" => $clientemail,
|
||
|
|
"message" => $message,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "user",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Now we pick the bot answer if one exists
|
||
|
|
$botanswer = $answerdisp = '';
|
||
|
|
$chatgpt = false;
|
||
|
|
if (JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) {
|
||
|
|
|
||
|
|
// Let's make the call
|
||
|
|
$botanswer = jak_chatgpt_chat($message, "", $jakwidget[$widgetid]['chatgpt_helpful'], $jakwidget[$widgetid]["id"], $lang, $dep_direct);
|
||
|
|
|
||
|
|
if (!empty($botanswer)) {
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g74"],
|
||
|
|
"message" => $botanswer,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "bot",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Url converter
|
||
|
|
$answerdisp = nl2br(replace_urls($botanswer));
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$answerdisp = Emojione\Emojione::toImage($answerdisp);
|
||
|
|
|
||
|
|
// it is true
|
||
|
|
$chatgpt = true;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
if (!empty($HD_BOT_ANSWER) && !$chatgpt) {
|
||
|
|
|
||
|
|
// we set the message to lower case
|
||
|
|
$message = strtolower($message);
|
||
|
|
|
||
|
|
foreach ($HD_BOT_ANSWER as $v) {
|
||
|
|
|
||
|
|
if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
// we set the bot question to lower case
|
||
|
|
$bot_question = strtolower($v["question"]);
|
||
|
|
|
||
|
|
if (strpos($bot_question, ",") !== false ) {
|
||
|
|
$bot_question = explode(",", $bot_question);
|
||
|
|
|
||
|
|
// We do not have to type the exact word, it will pick the correct word in the string
|
||
|
|
if (isset($bot_question) && is_array($bot_question)) foreach ($bot_question as $q) {
|
||
|
|
|
||
|
|
if ($message == $q) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
// we filter out sentences
|
||
|
|
if (strpos($message, $q) !== false) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Check if we have a word only
|
||
|
|
if ($message == $bot_question) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
// we filter out sentences
|
||
|
|
if (strpos($message, $bot_question) !== false) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Fix for wildcard bot answer
|
||
|
|
if (empty($botanswer)) foreach ($HD_BOT_ANSWER as $v) {
|
||
|
|
|
||
|
|
if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
// we set the bot question to lower case
|
||
|
|
$bot_question = strtolower($v["question"]);
|
||
|
|
|
||
|
|
// Check if we have a wildcard
|
||
|
|
if ($bot_question == "*") {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Proceed with displaying the bot answer
|
||
|
|
if (!empty($botanswer)) {
|
||
|
|
|
||
|
|
$botanswer = filter_var($botanswer, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Place holder converters
|
||
|
|
$phold = array("%client%","%email%");
|
||
|
|
$replace = array($clientname, JAK_EMAIL);
|
||
|
|
$botanswer = str_replace($phold, $replace, $botanswer);
|
||
|
|
|
||
|
|
// Url converter
|
||
|
|
$answerdisp = nl2br(replace_urls($botanswer));
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$answerdisp = Emojione\Emojione::toImage($answerdisp);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g74"],
|
||
|
|
"message" => $botanswer,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "bot",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Now send notifications if whish so
|
||
|
|
$result = $jakdb->select("user", ["id", "chat_dep", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "access" => 1]]);
|
||
|
|
|
||
|
|
// Any client?
|
||
|
|
if (isset($result) && !empty($result)) foreach ($result as $row) {
|
||
|
|
|
||
|
|
// Let's check if we have the time or always notification on
|
||
|
|
if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) {
|
||
|
|
|
||
|
|
// Now we check for the department
|
||
|
|
if ($row["chat_dep"] == 0 || in_array($dep_direct, explode(",", $row["chat_dep"]))) {
|
||
|
|
|
||
|
|
$url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid));
|
||
|
|
jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Forward the client to the correct URL
|
||
|
|
$chaturl = JAK_rewrite::jakParseurl('lc', $_POST["chatstatus"], $_GET["id"], $_GET["lang"], $cid, $unique_restore);
|
||
|
|
|
||
|
|
// Ok, we can send the true status
|
||
|
|
die(json_encode(array('status' => true, 'customer' => $cudetails, 'crossurl' => $crossurl, 'gotochat' => str_replace('include/', '', $chaturl))));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'start':
|
||
|
|
|
||
|
|
$jkp = $_POST;
|
||
|
|
|
||
|
|
// Errors in Array
|
||
|
|
$errors = array();
|
||
|
|
|
||
|
|
if (empty($jkp['start_name']) || strlen(trim($jkp['start_name'])) <= 2) {
|
||
|
|
$errors['start_name'] = $jkl['e'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (((isset($widgetsettings[$widgetid]['start_email_required']) && $widgetsettings[$widgetid]['start_email_required'] == "Yes") || !empty($jkp['start_email'])) && !filter_var($jkp['start_email'], FILTER_VALIDATE_EMAIL)) {
|
||
|
|
$errors['start_email'] = $jkl['e1'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (JAK_EMAIL_BLOCK && ((isset($widgetsettings[$widgetid]['start_email_required']) && $widgetsettings[$widgetid]['start_email_required'] == "Yes") || !empty($jkp['start_email']))) {
|
||
|
|
$blockede = explode(',', JAK_EMAIL_BLOCK);
|
||
|
|
if (in_array($jkp['start_email'], $blockede) || in_array(strrchr($jkp['start_email'], "@"), $blockede)) {
|
||
|
|
$errors['start_email'] = $jkl['e10'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
if (isset($widgetsettings[$widgetid]['start_phone_required']) && $widgetsettings[$widgetid]['start_phone_required'] == "Yes" && !filter_var($jkp['start_phone'], FILTER_SANITIZE_NUMBER_INT)) {
|
||
|
|
$errors['start_phone'] = $jkl['e14'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (empty($jkp['start_chat_msg']) || strlen(trim($jkp['start_chat_msg'])) <= 1) {
|
||
|
|
$errors['start_chat_msg'] = $jkl['e2'];
|
||
|
|
}
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
// Ok field by field
|
||
|
|
if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) {
|
||
|
|
$errors[$fvstore[0]] = $jkl['f'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Finally we cound the sessions and display an error
|
||
|
|
$as = 0;
|
||
|
|
if (isset($jakosub['activechats']) && $jakosub['activechats'] != 0) {
|
||
|
|
$as = $jakdb->count("sessions", "id", ["AND" => ["opid" => $opcacheid, "status" => 1, "ended" => 0]]);
|
||
|
|
if ($as >= $jakosub['activechats']) {
|
||
|
|
$errors['chatlimit'] = $jkl['e20'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Count the errors if erros show them of not proceed
|
||
|
|
if (count($errors) > 0) {
|
||
|
|
|
||
|
|
// We have an error, let's send it
|
||
|
|
die(json_encode(array('status' => false, 'error' => $errors)));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Country stuff
|
||
|
|
$countryName = 'Disabled';
|
||
|
|
$countryAbbrev = 'xx';
|
||
|
|
$city = 'Disabled';
|
||
|
|
$countryLong = $countryLat = '';
|
||
|
|
|
||
|
|
// if ip is valid do the whole thing
|
||
|
|
if ($ipa && !$ua->isRobot()) {
|
||
|
|
|
||
|
|
// we will use the local storage for geo
|
||
|
|
$removeloc = false;
|
||
|
|
if (isset($_POST['geo']) && !empty($_POST['geo'])) {
|
||
|
|
|
||
|
|
// Always escape any user input, including cookies:
|
||
|
|
list($city, $countryName, $countryAbbrev, $countryLat, $countryLong, $storedtime) = explode('|', strip_tags(jak_string_encrypt_decrypt($_POST['geo'], false)));
|
||
|
|
|
||
|
|
// We check if the geo data is not older then
|
||
|
|
if (isset($storedtime) && !empty($storedtime) && strtotime('+3 day', $storedtime) > time() || !isset($country_code) || empty($country_code)) $removeloc = true;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
if ($removeloc) {
|
||
|
|
|
||
|
|
// Try to get the data from the button table
|
||
|
|
$bts = $jakdb->get("buttonstats", ["country", "countrycode", "latitude", "longitude"], ["session" => $_POST["rlbid"]]);
|
||
|
|
if (!empty($bts)) {
|
||
|
|
$countryName = $bts["country"];
|
||
|
|
$countryAbbrev = $bts["countrycode"];
|
||
|
|
$city = 'Disabled';
|
||
|
|
$countryLong = $bts["longitude"];
|
||
|
|
$countryLat = $bts["latitude"];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Get the user agent
|
||
|
|
$valid_agent = filter_var($_SERVER['HTTP_USER_AGENT'], FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Get the crossurl
|
||
|
|
$crossurl = "";
|
||
|
|
$crossurl = $jakdb->get("buttonstats", "crossurl", ["session" => $_POST['rlbid']]);
|
||
|
|
|
||
|
|
// Clean message
|
||
|
|
$message = strip_tags($jkp['start_chat_msg']);
|
||
|
|
$message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
$message = trim($message);
|
||
|
|
|
||
|
|
// We collect the department and operator id
|
||
|
|
$dep_direct = $op_direct = 0;
|
||
|
|
if (isset($jkp['start_department']) && is_numeric($jkp['start_department'])) $dep_direct = $jkp['start_department'];
|
||
|
|
if (isset($jakwidget[$widgetid]['singleopid']) && is_numeric($jakwidget[$widgetid]['singleopid']) && $jakwidget[$widgetid]['singleopid'] != 0) $op_direct = $jakwidget[$widgetid]['singleopid'];
|
||
|
|
if (isset($jkp['start_op_direct']) && is_numeric($jkp['start_op_direct'])) $op_direct = $jkp['start_op_direct'];
|
||
|
|
|
||
|
|
// We do have a direct operator selection
|
||
|
|
if (isset($jkp['start_opid_select']) && is_numeric($jkp['start_opid_select'])) $op_direct = $jkp['start_opid_select'];
|
||
|
|
|
||
|
|
// Now let's check if we have a unique random id
|
||
|
|
if ($jakdb->has("sessions", ["uniqueid" => $message])) {
|
||
|
|
|
||
|
|
// Now we can reopen the chat
|
||
|
|
$restorechat = $jakdb->get("sessions", "*", ["uniqueid" => $message]);
|
||
|
|
|
||
|
|
// Get the vars
|
||
|
|
$unique_restore = $restorechat["uniqueid"];
|
||
|
|
$cid = $restorechat["id"];
|
||
|
|
|
||
|
|
// Restore the tables
|
||
|
|
$jakdb->update("sessions", ["status" => 1, "ended" => 0, "session" => $_POST['rlbid']], ["id" => $restorechat["id"]]);
|
||
|
|
$jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0, "hide" => 0], ["convid" => $restorechat["id"]]);
|
||
|
|
|
||
|
|
// Now send notifications if whish so
|
||
|
|
$result = $jakdb->select("user", ["id", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "chat_dep" => [0, $dep_direct], "access" => 1]]);
|
||
|
|
|
||
|
|
if (isset($result) && !empty($result)) foreach ($result as $row) {
|
||
|
|
|
||
|
|
if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) {
|
||
|
|
|
||
|
|
$url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid));
|
||
|
|
jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Get the details encrypted
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($restorechat["id"].":#:".$restorechat["uniqueid"].":#:".$restorechat["userid"].":#:".$restorechat["name"].":#:".$restorechat["email"].":#:".$restorechat["phone"].":#:".$restorechat["usr_avatar"].":#:".$restorechat["lang"]);
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Get the avatar
|
||
|
|
$avatar = "/lctemplate/".$jakwidget[$widgetid]['template']."/avatar/business/1.jpg";
|
||
|
|
if (isset($jkp['avatar']) && !empty($jkp['avatar'])) $avatar = $jkp['avatar'];
|
||
|
|
|
||
|
|
// create the guest account
|
||
|
|
$salt = rand(100, 1000000);
|
||
|
|
$userid = $jkl['g51'].$ipa.$salt;
|
||
|
|
$clientname = ($jkp['start_name'] ? $jkp['start_name'] : filter_var($jkl['g51'].'_'.$salt, FILTER_SANITIZE_FULL_SPECIAL_CHARS));
|
||
|
|
$clientemail = ($jkp['start_email'] ? $jkp['start_email'] : "");
|
||
|
|
$uphone = "";
|
||
|
|
if (isset($jkp['start_phone']) && !empty($jkp['start_phone'])) $uphone = $jkp['start_phone'];
|
||
|
|
|
||
|
|
// Generate a random string to open the chat again
|
||
|
|
$unique_chatid = random_bytes(5);
|
||
|
|
$unique_restore = bin2hex($unique_chatid);
|
||
|
|
|
||
|
|
// We have a logged in client
|
||
|
|
$clientid = 0;
|
||
|
|
if (isset($jakclient)) {
|
||
|
|
|
||
|
|
// Set the correct client id
|
||
|
|
$clientid = $jakclient->getVar("id");
|
||
|
|
|
||
|
|
// Update the chat request for the client
|
||
|
|
$jakdb->update("clients", ["chatrequests[+]" => 1], ["id" => $clientid]);
|
||
|
|
}
|
||
|
|
|
||
|
|
// add entry to sql
|
||
|
|
$jakdb->insert("sessions", ["opid" => $opcacheid,
|
||
|
|
"widgetid" => $jakwidget[$widgetid]["id"],
|
||
|
|
"uniqueid" => $unique_restore,
|
||
|
|
"userid" => $userid,
|
||
|
|
"department" => $dep_direct,
|
||
|
|
"operatorid" => $op_direct,
|
||
|
|
"clientid" => $clientid,
|
||
|
|
"template" => $jakwidget[$widgetid]['template'],
|
||
|
|
"avatarset" => $jakwidget[$widgetid]['avatarset'],
|
||
|
|
"usr_avatar" => $avatar,
|
||
|
|
"name" => $clientname,
|
||
|
|
"email" => $clientemail,
|
||
|
|
"phone" => $uphone,
|
||
|
|
"city" => $city,
|
||
|
|
"country" => $countryName,
|
||
|
|
"countrycode" => $countryAbbrev,
|
||
|
|
"longitude" => $countryLong,
|
||
|
|
"latitude" => $countryLat,
|
||
|
|
"lang" => $lang,
|
||
|
|
"initiated" => time(),
|
||
|
|
"status" => 1,
|
||
|
|
"session" => $_POST['rlbid']]);
|
||
|
|
|
||
|
|
$cid = $jakdb->id();
|
||
|
|
|
||
|
|
if ($cid) {
|
||
|
|
|
||
|
|
// Get the user details encrypted
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($cid.":#:".$unique_restore.":#:".$userid.":#:".$clientname.":#:".$clientemail.":#:".$uphone.":#:".$avatar.":#:".$lang);
|
||
|
|
|
||
|
|
// Start with the checkstatus table
|
||
|
|
foreach ($HD_DEPARTMENTS as $d) {
|
||
|
|
if ($dep_direct == $d["id"]) {
|
||
|
|
if ($d['title']) $deptitle = $d['title'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Write the log file each time someone tries to login before
|
||
|
|
JAK_base::jakWhatslog($userid, $opcacheid, 0, 0, 7, $cid, (isset($_POST['geo']) ? $_POST['geo'] : ''), $clientname, $_SERVER['REQUEST_URI'], $ipa, $valid_agent);
|
||
|
|
|
||
|
|
// Set the chat session status
|
||
|
|
$jakdb->insert("checkstatus", ["opid" => $opcacheid, "convid" => $cid, "depid" => $dep_direct, "department" => $deptitle, "operatorid" => $op_direct, "files" => JAK_CHAT_UPLOAD_STANDARD, "initiated" => time()]);
|
||
|
|
|
||
|
|
// Enter the predefined answer
|
||
|
|
if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) {
|
||
|
|
|
||
|
|
if ($v["msgtype"] == 5 && $v["lang"] == $lang && ($dep_direct == $v["department"] || $v["department"] == 0)) {
|
||
|
|
|
||
|
|
$phold = array("%operator%","%client%","%email%");
|
||
|
|
$replace = array("", $clientname, JAK_EMAIL);
|
||
|
|
$messageaut = str_replace($phold, $replace, $v["message"]);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g56"],
|
||
|
|
"message" => $messageaut,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Your personal restore code
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g56"],
|
||
|
|
"message" => sprintf($jkl["g70"], $unique_restore),
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// The customer message and convert emotji
|
||
|
|
$answerdisp = Emojione\Emojione::toImage($message);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $clientname,
|
||
|
|
"user" => $userid,
|
||
|
|
"message" => $message,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "user",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Now we pick the bot answer if one exists
|
||
|
|
$botanswer = $answerdisp = '';
|
||
|
|
$chatgpt = false;
|
||
|
|
if (JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) {
|
||
|
|
|
||
|
|
// Let's make the call
|
||
|
|
$botanswer = jak_chatgpt_chat($message, "", $jakwidget[$widgetid]['chatgpt_helpful'], $jakwidget[$widgetid]["id"], $lang, $dep_direct);
|
||
|
|
|
||
|
|
if (!empty($botanswer)) {
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g74"],
|
||
|
|
"message" => $botanswer,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "bot",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Url converter
|
||
|
|
$answerdisp = nl2br(replace_urls($botanswer));
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$answerdisp = Emojione\Emojione::toImage($answerdisp);
|
||
|
|
|
||
|
|
// it is true
|
||
|
|
$chatgpt = true;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
if (!empty($HD_BOT_ANSWER) && !$chatgpt) {
|
||
|
|
|
||
|
|
// we set the message to lower case
|
||
|
|
$message = strtolower($message);
|
||
|
|
|
||
|
|
foreach ($HD_BOT_ANSWER as $v) {
|
||
|
|
|
||
|
|
if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
// we set the bot question to lower case
|
||
|
|
$bot_question = strtolower($v["question"]);
|
||
|
|
|
||
|
|
if (strpos($bot_question, ",") !== false ) {
|
||
|
|
$bot_question = explode(",", $bot_question);
|
||
|
|
|
||
|
|
// We do not have to type the exact word, it will pick the correct word in the string
|
||
|
|
if (isset($bot_question) && is_array($bot_question)) foreach ($bot_question as $q) {
|
||
|
|
|
||
|
|
if ($message == $q) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
// we filter out sentences
|
||
|
|
if (strpos($message, $q) !== false) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Check if we have a word only
|
||
|
|
if ($message == $bot_question) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
// we filter out sentences
|
||
|
|
if (strpos($message, $bot_question) !== false) {
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Fix for wildcard bot answer
|
||
|
|
if (empty($botanswer)) foreach ($HD_BOT_ANSWER as $v) {
|
||
|
|
|
||
|
|
if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
$bot_question = strtolower($v["question"]);
|
||
|
|
|
||
|
|
// Check if we have a wildcard
|
||
|
|
if ($bot_question == "*") {
|
||
|
|
|
||
|
|
$botanswer = strip_tags($v["answer"]);
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Proceed with displaying the bot answer
|
||
|
|
if (!empty($botanswer)) {
|
||
|
|
|
||
|
|
$botanswer = filter_var($botanswer, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Place holder converters
|
||
|
|
$phold = array("%client%","%email%");
|
||
|
|
$replace = array($clientname, JAK_EMAIL);
|
||
|
|
$botanswer = str_replace($phold, $replace, $botanswer);
|
||
|
|
|
||
|
|
// Url converter
|
||
|
|
$answerdisp = nl2br(replace_urls($botanswer));
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$answerdisp = Emojione\Emojione::toImage($answerdisp);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g74"],
|
||
|
|
"message" => $botanswer,
|
||
|
|
"convid" => $cid,
|
||
|
|
"class" => "bot",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) {
|
||
|
|
$jakdb->insert("chatcustomfields", ["convid" => $cid, "name" => $clientname, "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Now send notifications if whish so
|
||
|
|
$result = $jakdb->select("user", ["id", "chat_dep", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "access" => 1]]);
|
||
|
|
|
||
|
|
// Any client?
|
||
|
|
if (isset($result) && !empty($result)) foreach ($result as $row) {
|
||
|
|
|
||
|
|
// Let's check if we have the time or always notification on
|
||
|
|
if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) {
|
||
|
|
|
||
|
|
// Now we check for the department
|
||
|
|
if ($row["chat_dep"] == 0 || in_array($dep_direct, explode(",", $row["chat_dep"]))) {
|
||
|
|
|
||
|
|
$url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid));
|
||
|
|
jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Forward the client to the correct URL
|
||
|
|
$chaturl = JAK_rewrite::jakParseurl('lc', $_POST["chatstatus"], $_GET["id"], $_GET["lang"], $cid, $unique_restore);
|
||
|
|
|
||
|
|
// Ok, we can send the true status
|
||
|
|
die(json_encode(array('status' => true, 'customer' => $cudetails, 'crossurl' => $crossurl, 'gotochat' => str_replace('include/', '', $chaturl))));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'sendmsg':
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Get the absolute url for the image
|
||
|
|
$ava_url = str_replace('include/', '', BASE_URL);
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
// Get the absolute url for the image
|
||
|
|
$ava_url = str_replace('include/', '', BASE_URL);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0]) && $jakdb->has("sessions", ["session" => $_POST['rlbid']])) {
|
||
|
|
|
||
|
|
$row = $jakdb->get("checkstatus", ["convid", "depid", "operatorid", "operator", "pusho", "hide", "statuso", "initiated"], ["convid" => $cudetails[0]]);
|
||
|
|
|
||
|
|
if (isset($row) && !empty($row)) {
|
||
|
|
|
||
|
|
$message = html_entity_decode($_POST['msg']);
|
||
|
|
$message = strip_tags($message);
|
||
|
|
$message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
$message = trim($message);
|
||
|
|
|
||
|
|
if (isset($message) && !empty($message) && $row['hide'] <= 1) {
|
||
|
|
|
||
|
|
// We reset the chat so we can send messages again
|
||
|
|
if ($row["hide"] == 1) {
|
||
|
|
// Update the database
|
||
|
|
$jakdb->update("sessions", ["status" => 1, "fcontact" => 0, "ended" => 0], ["id" => $row['convid']]);
|
||
|
|
$jakdb->update("checkstatus", ["hide" => 0], ["convid" => $row['convid']]);
|
||
|
|
}
|
||
|
|
|
||
|
|
// Remove the file from the cache directory
|
||
|
|
$livepreviewfile = APP_PATH.JAK_CACHE_DIRECTORY.'/livepreview'.$row['convid'].'.txt';
|
||
|
|
|
||
|
|
if (file_exists($livepreviewfile)) {
|
||
|
|
// Finally remove the file and start fresh
|
||
|
|
unlink($livepreviewfile);
|
||
|
|
}
|
||
|
|
|
||
|
|
// Convert urls
|
||
|
|
$messagedisp = nl2br(replace_urls($message));
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$messagedisp = Emojione\Emojione::toImage($messagedisp);
|
||
|
|
|
||
|
|
// Check for duplicate messages
|
||
|
|
if (isset($_POST["lastmsg"]) && $_POST["lastmsg"] == $message) {
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['g75']))));
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $cudetails[3],
|
||
|
|
"message" => $message,
|
||
|
|
"user" => $cudetails[2],
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"sentstatus" => 1,
|
||
|
|
"class" => "user",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
$lastid = $jakdb->id();
|
||
|
|
|
||
|
|
$jakdb->update("checkstatus", ["newo" => 1, "typec" => 0], ["convid" => $row['convid']]);
|
||
|
|
|
||
|
|
// New Bot, if no one is chatting, bot message available, department match and message the same as question
|
||
|
|
$answer = $botdisp = "";
|
||
|
|
|
||
|
|
// We have ChatGTP build in, let's check if we run it
|
||
|
|
$chatgpt = false;
|
||
|
|
if (empty($row["operator"]) && JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) {
|
||
|
|
|
||
|
|
// it is true
|
||
|
|
$chatgpt = true;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
if (empty($row["operator"]) && !empty($HD_BOT_ANSWER) && !$chatgpt) {
|
||
|
|
|
||
|
|
// we set the message to lower case
|
||
|
|
$message = strtolower($message);
|
||
|
|
|
||
|
|
foreach ($HD_BOT_ANSWER as $v) {
|
||
|
|
|
||
|
|
if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $row["depid"]) && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
$question = strtolower($v["question"]);
|
||
|
|
|
||
|
|
if (strpos($question, ",") !== false ) {
|
||
|
|
$question = explode(",", $question);
|
||
|
|
|
||
|
|
// We do not have to type the exact word, it will pick the correct word in the string
|
||
|
|
if (isset($question) && is_array($question)) foreach ($question as $q) {
|
||
|
|
|
||
|
|
if ($message == $q) {
|
||
|
|
$answer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
// we filter out sentences
|
||
|
|
if (strpos($message, $q) !== false) {
|
||
|
|
$answer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Check if we have a word only
|
||
|
|
if ($message == $question) {
|
||
|
|
$answer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
// we filter out sentences
|
||
|
|
if (strpos($message, $question) !== false) {
|
||
|
|
$answer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Fix for wildcard bot answer
|
||
|
|
if (empty($answer)) foreach ($HD_BOT_ANSWER as $v) {
|
||
|
|
|
||
|
|
if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $row["depid"]) && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
$question = $v["question"];
|
||
|
|
|
||
|
|
// Check if we have a wildcard
|
||
|
|
if (empty($answer) && $question == "*") {
|
||
|
|
$answer = strip_tags($v["answer"]);
|
||
|
|
break;
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Proceed with displaying the bot answer
|
||
|
|
if (!empty($answer)) {
|
||
|
|
|
||
|
|
$answer = filter_var($answer, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Place holder converters
|
||
|
|
$phold = array("%client%","%email%");
|
||
|
|
$replace = array($cudetails[3], JAK_EMAIL);
|
||
|
|
$answer = str_replace($phold, $replace, $answer);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g74"],
|
||
|
|
"message" => $answer,
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"class" => "bot",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Get he last id
|
||
|
|
$lastidbot = $jakdb->id();
|
||
|
|
|
||
|
|
// Url converter
|
||
|
|
$botdisp = nl2br(replace_urls($answer));
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$botdisp = Emojione\Emojione::toImage($botdisp);
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// We will need design
|
||
|
|
$lcdnm = true;
|
||
|
|
include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"];
|
||
|
|
|
||
|
|
// Now load the message
|
||
|
|
$chatmsg = $wtplsett["chatinsert"];
|
||
|
|
|
||
|
|
// Now attach the bot message
|
||
|
|
if (!empty($botdisp)) $chatmsg .= $wtplsett["chatbotinsert"];
|
||
|
|
|
||
|
|
// Finally let's inform the operator if set and time is older then the set minutes
|
||
|
|
if ($row['pusho'] && (time() - $row['statuso']) > JAK_PUSH_REMINDER) {
|
||
|
|
|
||
|
|
$jakdb->update("checkstatus", ["statuso" => time()], ["convid" => $row['convid']]);
|
||
|
|
$pushorow = $jakdb->get("user", ["pusho_tok", "pusho_key", "push_notifications"], ["id" => $row['operatorid']]);
|
||
|
|
|
||
|
|
// Let's send some notifications
|
||
|
|
if ($pushorow["push_notifications"]) {
|
||
|
|
|
||
|
|
$url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $row['convid']));
|
||
|
|
jak_send_notifications($row["operatorid"], $row['convid'], JAK_TITLE.' '.$jkl['g22'], $messagedisp, $url, $pushorow["push_notifications"], 0, "", $pushorow["pusho_tok"], $pushorow["pusho_key"], "");
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array('status' => true, "html" => $chatmsg, 'lastid' => $lastid, 'lastmsg' => $message, "placeholder" => $jkl["g60"], "chatgpt" => $chatgpt)));
|
||
|
|
|
||
|
|
// Chat is hidden, no more messages and end the session
|
||
|
|
} elseif ($row['hide'] == 2) {
|
||
|
|
|
||
|
|
$message = '';
|
||
|
|
|
||
|
|
if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) {
|
||
|
|
|
||
|
|
if ($v["msgtype"] == 4 && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
$phold = array("%operator%","%client%","%email%");
|
||
|
|
$replace = array($row['operator'], $cudetails[3], JAK_EMAIL);
|
||
|
|
$message = str_replace($phold, $replace, $v["message"]);
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g56"],
|
||
|
|
"message" => $message,
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
$lastid = $jakdb->id();
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// $jakdb->update("sessions", ["ended" => 0, "status" => 1], ["id" => $row['convid']]);
|
||
|
|
// $jakdb->update("checkstatus", ["newo" => 1, "typec" => 0, "hide" => 0], ["convid" => $row['convid']]);
|
||
|
|
|
||
|
|
// We will need design
|
||
|
|
$lcdnm = true;
|
||
|
|
include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"];
|
||
|
|
|
||
|
|
// Load the style from the package config file
|
||
|
|
$chatmsg = $wtplsett["chatinsertended"];
|
||
|
|
|
||
|
|
die(json_encode(array('status' => true, "html" => $chatmsg, 'lastid' => $lastid, "placeholder" => $jkl["g60"])));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2']))));
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2']))));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'chatgpt':
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0]) && $jakdb->has("sessions", ["session" => $_POST['rlbid']])) {
|
||
|
|
|
||
|
|
// Get the details
|
||
|
|
$row = $jakdb->get("checkstatus", ["convid", "depid", "operatorid", "operator", "pusho", "hide", "statuso", "initiated"], ["convid" => $cudetails[0]]);
|
||
|
|
|
||
|
|
if (isset($row) && !empty($row)) {
|
||
|
|
|
||
|
|
// Reset
|
||
|
|
$chatmsg = $answer = $botdisp = "";
|
||
|
|
|
||
|
|
$message = html_entity_decode($_POST['msg']);
|
||
|
|
$message = strip_tags($message);
|
||
|
|
$message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
$message = trim($message);
|
||
|
|
|
||
|
|
// We have ChatGTP build in, let's check if we run it
|
||
|
|
$chatgpt = false;
|
||
|
|
if (empty($row["operator"]) && JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) {
|
||
|
|
|
||
|
|
// We need the previous messages from chatgpt
|
||
|
|
$gptmsgs = $jakdb->select("transcript", ["message"], ["AND" => ["convid" => $row['convid'], "class" => "bot"]]);
|
||
|
|
|
||
|
|
// Let's make the call
|
||
|
|
$answer = jak_chatgpt_chat($message, $gptmsgs, $jakwidget[$widgetid]['chatgpt_helpful'], $jakwidget[$widgetid]['id'], $jakwidget[$widgetid]["lang"], $row["depid"]);
|
||
|
|
|
||
|
|
if (!empty($answer)) {
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g74"],
|
||
|
|
"message" => $answer,
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"class" => "bot",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Get he last id
|
||
|
|
$lastidbot = $jakdb->id();
|
||
|
|
|
||
|
|
// Url converter
|
||
|
|
$botdisp = nl2br(replace_urls($answer));
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$botdisp = Emojione\Emojione::toImage($botdisp);
|
||
|
|
|
||
|
|
// it is true
|
||
|
|
$chatgpt = true;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// We will need the template
|
||
|
|
$lcdnm = true;
|
||
|
|
include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"];
|
||
|
|
|
||
|
|
// Now attach the bot message
|
||
|
|
if (!empty($botdisp) && $chatgpt) {
|
||
|
|
|
||
|
|
$chatmsg = $wtplsett["chatbotinsert"];
|
||
|
|
|
||
|
|
die(json_encode(array('status' => true, "html" => $chatmsg)));
|
||
|
|
} else {
|
||
|
|
die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2']))));
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2']))));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'getmsg':
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Get the absolute url for the image
|
||
|
|
$ava_url = str_replace('include/', '', BASE_URL);
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0]) && $jakdb->has("sessions", ["session" => $_POST['rlbid']])) {
|
||
|
|
|
||
|
|
// Reset vars
|
||
|
|
$chat = $botanswer = '';
|
||
|
|
$lastid = 0;
|
||
|
|
$loadsingle = false;
|
||
|
|
|
||
|
|
if (isset($_POST['lastid']) && is_numeric($_POST['lastid']) && $_POST['lastid'] != 0) {
|
||
|
|
$lastid = $_POST['lastid'];
|
||
|
|
$loadsingle = true;
|
||
|
|
}
|
||
|
|
|
||
|
|
$result = $jakdb->select("transcript", ["[>]user" => ["operatorid" => "id"]], ["transcript.id", "transcript.name", "transcript.message", "transcript.operatorid", "transcript.editoid", "transcript.edited", "transcript.quoted", "transcript.time", "transcript.class", "user.picture"], ["OR #Extra clause" => [
|
||
|
|
"AND #normal" => [
|
||
|
|
"transcript.convid" => $cudetails[0],
|
||
|
|
"transcript.id[>]" => $lastid,
|
||
|
|
"transcript.plevel" => 1
|
||
|
|
],
|
||
|
|
"AND #not read" => [
|
||
|
|
"transcript.convid" => $cudetails[0],
|
||
|
|
"transcript.sentstatus" => 0,
|
||
|
|
"transcript.plevel" => 1
|
||
|
|
]
|
||
|
|
], "ORDER" => ["transcript.id" => "ASC"]]);
|
||
|
|
|
||
|
|
if (isset($result) && !empty($result)) {
|
||
|
|
|
||
|
|
// Let's load the template array
|
||
|
|
$lcdrm = true;
|
||
|
|
|
||
|
|
foreach ($result as $row) {
|
||
|
|
|
||
|
|
// On which class to show a system image
|
||
|
|
$systemimg = array("bot", "notice", "url", "ended");
|
||
|
|
|
||
|
|
// Get the current class
|
||
|
|
$chatclass = $row["class"];
|
||
|
|
|
||
|
|
$avaimg = $ava_url.$cudetails[6];
|
||
|
|
if ($row["picture"] && $row["operatorid"]) $avaimg = $ava_url.JAK_FILES_DIRECTORY.$row["picture"];
|
||
|
|
if (in_array($chatclass, $systemimg)) $avaimg = $ava_url.'lctemplate/'.$jakwidget[$widgetid]['template'].'/avatar/'.$jakwidget[$widgetid]['avatarset'].'/system.jpg';
|
||
|
|
|
||
|
|
// We convert the br
|
||
|
|
$message = nl2br($row['message'], false);
|
||
|
|
|
||
|
|
// we have file
|
||
|
|
if ($chatclass == "download") {
|
||
|
|
|
||
|
|
if ($row['operatorid'] == 0) $chatclass = "user";
|
||
|
|
|
||
|
|
$splitmsg = explode(":#:", $message);
|
||
|
|
if (file_exists(CLIENT_UPLOAD_DIR.$splitmsg[0])) {
|
||
|
|
|
||
|
|
// Get the file
|
||
|
|
$theupfile = $ava_url.'_showfile.php?i='.jak_encrypt_decrypt($message);
|
||
|
|
|
||
|
|
// We have an image
|
||
|
|
if (getimagesize(CLIENT_UPLOAD_DIR.$splitmsg[0])) {
|
||
|
|
$message = '<a href="'.$theupfile.'" target="_blank"><img src="'.$theupfile.'" class="lc_image_dl" alt="chat image"></a>';
|
||
|
|
} else {
|
||
|
|
$message = '<a href="'.$theupfile.'" target="_blank"><i class="fa fa-download"></i> '.basename($splitmsg[1]).'</a>';
|
||
|
|
}
|
||
|
|
} else {
|
||
|
|
$message = $jkl['e19'];
|
||
|
|
}
|
||
|
|
} else {
|
||
|
|
// We convert the urls
|
||
|
|
$message = replace_urls($message);
|
||
|
|
}
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$message = Emojione\Emojione::toImage($message);
|
||
|
|
|
||
|
|
// Get the quote msg
|
||
|
|
$quotemsg = '';
|
||
|
|
if ($row['quoted']) {
|
||
|
|
$quotemsg = $jakdb->get("transcript", "message", ["id" => $row["quoted"]]);
|
||
|
|
// Convert urls
|
||
|
|
$quotemsg = nl2br(replace_urls($quotemsg), false);
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$quotemsg = Emojione\Emojione::toImage($quotemsg);
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// We will need design
|
||
|
|
include APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"];
|
||
|
|
|
||
|
|
// Now we need to figure for who the message is
|
||
|
|
if (isset($chatclass) && $chatclass == "user") {
|
||
|
|
$chat .= $wtplsett["clientmsg"];
|
||
|
|
} elseif (isset($chatclass) && $chatclass == "admin") {
|
||
|
|
$chat .= $wtplsett["operatormsg"];
|
||
|
|
} elseif (isset($chatclass) && $chatclass == "notice") {
|
||
|
|
$chat .= $wtplsett["infomsg"];
|
||
|
|
} elseif (isset($chatclass) && $chatclass == "download") {
|
||
|
|
$chat .= $wtplsett["download"];
|
||
|
|
} elseif (isset($chatclass) && $chatclass == "bot") {
|
||
|
|
$chat .= $wtplsett["chatbot"];
|
||
|
|
}
|
||
|
|
|
||
|
|
// Set the session for the redirect
|
||
|
|
$redirecturl = "";
|
||
|
|
if ($row["class"] == "url") {
|
||
|
|
// Update the url to visited
|
||
|
|
$jakdb->update("transcript", ["class" => "urlvisited", "plevel" => 2], ["id" => $row["id"]]);
|
||
|
|
$redirecturl = $row['message'];
|
||
|
|
}
|
||
|
|
|
||
|
|
// finally update the entry to read
|
||
|
|
$jakdb->update("transcript", ["sentstatus" => 1], ["id" => $row["id"]]);
|
||
|
|
|
||
|
|
// Get the last id
|
||
|
|
$lastid = $row["id"];
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array("status" => 1, "html" => $chat, "lastid" => $lastid, "placeholder" => $jkl["g60"], "redirecturl" => $redirecturl)));
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array("status" => false)));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'typing':
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0])) {
|
||
|
|
|
||
|
|
if (isset($_POST['typestatus']) && $_POST['typestatus'] == 1) {
|
||
|
|
$result = $jakdb->update("checkstatus", ["typec" => 1], ["convid" => $cudetails[0]]);
|
||
|
|
} else {
|
||
|
|
$result = $jakdb->update("checkstatus", ["typec" => 0], ["convid" => $cudetails[0]]);
|
||
|
|
}
|
||
|
|
|
||
|
|
if ($result) {
|
||
|
|
die(json_encode(array('status' => true, 'tid' => 1)));
|
||
|
|
}
|
||
|
|
|
||
|
|
} else {
|
||
|
|
die(json_encode(array('status' => true, 'tid' => 0)));
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'livetyping':
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0])) {
|
||
|
|
|
||
|
|
// Insert the preview message into the text file
|
||
|
|
$livepreviewfile = APP_PATH.JAK_CACHE_DIRECTORY.'/livepreview'.$cudetails[0].'.txt';
|
||
|
|
|
||
|
|
if (isset($_POST['msg']) && empty($_POST['msg'])) {
|
||
|
|
|
||
|
|
if (file_exists($livepreviewfile)) {
|
||
|
|
// Finally remove the file and start fresh
|
||
|
|
unlink($livepreviewfile);
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array("status" => false)));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Filter the message
|
||
|
|
$message = html_entity_decode($_POST['msg']);
|
||
|
|
$message = strip_tags($message);
|
||
|
|
$message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
$message = trim($message);
|
||
|
|
|
||
|
|
// Let's inform others that a new client has entered the chat
|
||
|
|
file_put_contents($livepreviewfile, $message);
|
||
|
|
|
||
|
|
die(json_encode(array("status" => true)));
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array("status" => false)));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'chatupdate':
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Reset some vars
|
||
|
|
$editedmsg = $showedit = $avaimg = $operabout = '';
|
||
|
|
$otyping = $knockknock = $inchat = $kk = false;
|
||
|
|
$opern = $jkl['g59'];
|
||
|
|
|
||
|
|
// Filter get vars
|
||
|
|
$getlang = jak_url_input_filter($_POST["lang"]);
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
// it looks like the client is not currently active
|
||
|
|
if (isset($_POST["chatstatus"]) && $_POST["chatstatus"] == "closed") {
|
||
|
|
|
||
|
|
// In this case, let's make sure we don't kill the session but everything else is on hold
|
||
|
|
$jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0], ["convid" => $cudetails[0]]);
|
||
|
|
|
||
|
|
die(json_encode(array('status' => true)));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
$row = $jakdb->get("checkstatus", ["convid", "depid", "operatorid", "operator", "newc", "files", "knockknock", "msgdel", "msgedit", "typeo", "denied", "hide", "datac", "initiated"], ["convid" => $cudetails[0]]);
|
||
|
|
|
||
|
|
if (isset($row) && !empty($row)) {
|
||
|
|
|
||
|
|
// Get the knock knock
|
||
|
|
if ($row['knockknock'] == 1) $kk = $jkl["g22"];
|
||
|
|
|
||
|
|
// Update the status for better user handling
|
||
|
|
$jakdb->update("checkstatus", ["statusc" => $currentime, "knockknock" => 0], ["convid" => $row['convid']]);
|
||
|
|
|
||
|
|
if ($row['denied'] == 1) {
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $cudetails[3],
|
||
|
|
"message" => $jkl['g57'],
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"class" => "ended",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Forward the client to the correct URL
|
||
|
|
$contacturl = JAK_rewrite::jakParseurl('lc', 'contactform', $_GET["id"], $_GET["lang"]);
|
||
|
|
|
||
|
|
// The client goes to the contact form
|
||
|
|
die(json_encode(array('status' => true, 'redirect_c' => true, 'action' => 'contactform', 'contacturl' => str_replace('include/', '', $contacturl))));
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Chat has been expired
|
||
|
|
$softended = 0;
|
||
|
|
if ($row['hide'] == 1) {
|
||
|
|
|
||
|
|
if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) {
|
||
|
|
|
||
|
|
if ($v["msgtype"] == 29 && $v["lang"] == $lang) {
|
||
|
|
|
||
|
|
$phold = array("%operator%","%client%","%email%");
|
||
|
|
$replace = array($row['operator'], $cudetails[3], JAK_EMAIL);
|
||
|
|
$message = str_replace($phold, $replace, $v["message"]);
|
||
|
|
|
||
|
|
// Insert the ended message
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $cudetails[3],
|
||
|
|
"message" => $message,
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Inform the client about the expired chat
|
||
|
|
$row['newc'] = 1;
|
||
|
|
$softended = 1;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Load the standard messages
|
||
|
|
if (empty($row['operator'])) {
|
||
|
|
|
||
|
|
if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) {
|
||
|
|
|
||
|
|
if ($v["msgtype"] == 1 && $v["lang"] == $lang && ($v["department"] == 0 || $v["department"] == $row["depid"]) && $row['initiated'] < ($currentime - $v["fireup"])) {
|
||
|
|
|
||
|
|
$standardmsg_exist = $jakdb->has("transcript", ["AND" => ["convid" => $row['convid'], "standardmsg" => $v["id"]]]);
|
||
|
|
|
||
|
|
if (!$standardmsg_exist) {
|
||
|
|
|
||
|
|
$phold = array("%operator%","%client%","%email%");
|
||
|
|
$replace = array("", $cudetails[3], JAK_EMAIL);
|
||
|
|
$message = str_replace($phold, $replace, $v["message"]);
|
||
|
|
|
||
|
|
// Insert the ended message
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkl["g56"],
|
||
|
|
"message" => $message,
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"standardmsg" => $v["id"],
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
$row['newc'] = 1;
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
if ($jakwidget[$widgetid]['redirect_active'] && (empty($row['operator']) && $row['initiated'] < ($currentime - ($jakwidget[$widgetid]['redirect_after'] * 60)))) {
|
||
|
|
|
||
|
|
$jakdb->update("sessions", ["status" => 0, "fcontact" => 1, "ended" => $currentime], ["id" => $row['convid']]);
|
||
|
|
$jakdb->update("checkstatus", ["hide" => 1], ["convid" => $row['convid']]);
|
||
|
|
|
||
|
|
// Insert the ended message
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $cudetails[3],
|
||
|
|
"message" => $jkl['g57'],
|
||
|
|
"convid" => $row['convid'],
|
||
|
|
"class" => "ended",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
if (filter_var($jakwidget[$widgetid]['redirect_url'], FILTER_VALIDATE_URL)) {
|
||
|
|
|
||
|
|
die(json_encode(array('status' => true, 'redirect_cu' => $jakwidget[$widgetid]['redirect_url'])));
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Forward the client to the correct URL
|
||
|
|
$contacturl = JAK_rewrite::jakParseurl('lc', 'contactform', $_GET["id"], $_GET["lang"]);
|
||
|
|
|
||
|
|
// The client goes to the contact form
|
||
|
|
die(json_encode(array('status' => true, 'redirect_c' => true, 'action' => 'contactform', 'contacturl' => str_replace('include/', '', $contacturl))));
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// We have an operator
|
||
|
|
if (isset($row['operator']) && !empty($row['operator'])) {
|
||
|
|
$inchat = true;
|
||
|
|
$opern = $row['operator'];
|
||
|
|
if ((isset($_POST['opname']) && !empty($_POST['opname']) && $_POST['opname'] != $opern) || !isset($_POST['opname'])) {
|
||
|
|
// Get the operator details but only once
|
||
|
|
$opdetails = $jakdb->get("user", ["aboutme", "picture"], ["id" => $row['operatorid']]);
|
||
|
|
$operabout = $opdetails['aboutme'];
|
||
|
|
$avaimg = $base_url.JAK_FILES_DIRECTORY.$opdetails["picture"];
|
||
|
|
}
|
||
|
|
} else {
|
||
|
|
// System Avatar
|
||
|
|
$avaimg = $base_url.'lctemplate/'.$jakwidget[$widgetid]['template'].'/avatar/'.$jakwidget[$widgetid]['avatarset'].'/system.jpg';
|
||
|
|
}
|
||
|
|
|
||
|
|
// We reset the new message alert
|
||
|
|
if ($row['newc']) $jakdb->update("checkstatus", ["newc" => 0], ["convid" => $row['convid']]);
|
||
|
|
|
||
|
|
// We reset the delete message
|
||
|
|
if ($row['msgdel']) $jakdb->update("checkstatus", ["msgdel" => 0], ["convid" => $row['convid']]);
|
||
|
|
|
||
|
|
// We change the edit message
|
||
|
|
if ($row['msgedit']) {
|
||
|
|
// include the PHP library (if not autoloaded)
|
||
|
|
require('../class/class.emoji.php');
|
||
|
|
$editedmsg = $jakdb->get("transcript", ["message", "edited"], ["id" => $row['msgedit']]);
|
||
|
|
|
||
|
|
$showedit = ' | <i class="fa fa-edit"></i> '.JAK_base::jakTimesince($editedmsg["edited"], "", JAK_TIMEFORMAT);
|
||
|
|
// Convert urls
|
||
|
|
$editedmsg = nl2br(replace_urls($editedmsg["message"]), false);
|
||
|
|
|
||
|
|
// Convert emotji
|
||
|
|
$editedmsg = Emojione\Emojione::toImage($editedmsg);
|
||
|
|
$jakdb->update("checkstatus", ["msgedit" => 0], ["convid" => $row['convid']]);
|
||
|
|
}
|
||
|
|
|
||
|
|
// We have a name/email change
|
||
|
|
$newcudetails = "";
|
||
|
|
if ($row['datac']) {
|
||
|
|
$rowc = $jakdb->get("sessions", ["lang", "name", "email", "phone"], ["id" => $row['convid']]);
|
||
|
|
|
||
|
|
if (filter_var($rowc['email'], FILTER_VALIDATE_EMAIL)) {
|
||
|
|
$newemail = filter_var($rowc['email'], FILTER_SANITIZE_EMAIL);
|
||
|
|
} else {
|
||
|
|
$newemail = "";
|
||
|
|
}
|
||
|
|
|
||
|
|
// We update the database table
|
||
|
|
$jakdb->update("checkstatus", ["datac" => 0], ["convid" => $row['convid']]);
|
||
|
|
|
||
|
|
// We update the local storage
|
||
|
|
$newcudetails = jak_string_encrypt_decrypt($cudetails[0].":#:".$cudetails[1].":#:".$cudetails[2].":#:".$rowc['name'].":#:".$newemail.":#:".$rowc['phone'].":#:".$cudetails[6].":#:".$rowc['lang']);
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Typing
|
||
|
|
$otyping = $oname = '';
|
||
|
|
$oname = $row["operator"];
|
||
|
|
if ($row['typeo']) $otyping = str_replace("%s", $oname, $jkl["g37"]);
|
||
|
|
|
||
|
|
die(json_encode(array('status' => true, 'redirect_c' => false, 'knockknock' => $kk, 'operator' => $opern, 'aboutme' => $operabout, 'avaimg' => $avaimg, 'newmsg' => $row['newc'], 'newmsgtxt' => $jkl['g22'], 'delmsg' => $row['msgdel'], 'msgedit' => $row['msgedit'], 'editmsg' => $editedmsg, 'showedit' => $showedit, 'datac' => $row['datac'], 'customer' => $newcudetails, 'files' => $row['files'], 'typing' => $otyping, 'inchat' => $inchat, 'pushnotify' => JAK_CLIENT_PUSH_NOT, 'softended' => $softended)));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Forward the client to the correct URL
|
||
|
|
$starturl = JAK_rewrite::jakParseurl('lc', $_POST["chatstatus"], $_GET["id"], $_POST["lang"]);
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false, 'action' => 'notfound', 'url' => str_replace('include/', '', $starturl))));
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// It seems the client left
|
||
|
|
die(json_encode(array('status' => false)));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'aitranslate':
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar, 7 = lang)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
// Let's filter some inputs
|
||
|
|
$cid = filter_var($cudetails[0], FILTER_SANITIZE_NUMBER_INT);
|
||
|
|
$caid = filter_var($_GET['msgid'], FILTER_SANITIZE_NUMBER_INT);
|
||
|
|
|
||
|
|
// Get the language
|
||
|
|
$chatlang = $jakdb->get("sessions", ["lang"], ["id" => $cid]);
|
||
|
|
|
||
|
|
// Get the message itself
|
||
|
|
$chatmsg = $jakdb->get("transcript", ["message"], ["AND" => ["id" => $caid, "convid" => $cid]]);
|
||
|
|
|
||
|
|
// We do need to check the translation table
|
||
|
|
$transl = $jakdb->get("chat_ai_translations", ["original_lang", "translated_lang", "lang"], ["AND" => ["opid" => $opcacheid, "chatid" => $cid, "answerid" => $caid]]);
|
||
|
|
|
||
|
|
// We check if the text is the same and the translation has already been done
|
||
|
|
if (isset($transl["lang"]) && $transl["lang"] == $cudetails[7]) {
|
||
|
|
|
||
|
|
// We can assume that the translation has been done, so we do not need to run it again and pay money for it
|
||
|
|
$translation = $transl["translated_lang"];
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// We have previous messages
|
||
|
|
$translation_msg = [];
|
||
|
|
|
||
|
|
// User Subject
|
||
|
|
$translation_msg[] = [
|
||
|
|
"role" => "user",
|
||
|
|
"content" => "Please translate this text into following language with iso code '".$cudetails[7]."': ".$chatmsg["message"]
|
||
|
|
];
|
||
|
|
|
||
|
|
// We have no translation so far, let's call the AI service
|
||
|
|
$jsonData = json_encode(array(
|
||
|
|
"model" => "gpt-3.5-turbo",
|
||
|
|
"temperature" => 0.3,
|
||
|
|
"messages" => $translation_msg
|
||
|
|
));
|
||
|
|
|
||
|
|
// cURL initialization
|
||
|
|
$ch = curl_init();
|
||
|
|
|
||
|
|
// Set cURL options
|
||
|
|
curl_setopt($ch, CURLOPT_URL, 'https://api.openai.com/v1/chat/completions');
|
||
|
|
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
|
||
|
|
curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST');
|
||
|
|
curl_setopt($ch, CURLOPT_HTTPHEADER, [
|
||
|
|
"Content-Type: application/json",
|
||
|
|
"Authorization: Bearer ".JAK_OPENAI_APIKEY,
|
||
|
|
]);
|
||
|
|
curl_setopt($ch, CURLOPT_POSTFIELDS, $jsonData);
|
||
|
|
|
||
|
|
// Execute the cURL request
|
||
|
|
$response = curl_exec($ch);
|
||
|
|
|
||
|
|
// Close cURL connection
|
||
|
|
curl_close($ch);
|
||
|
|
|
||
|
|
//die(print_r($response."<br>". curl_error($ch)));
|
||
|
|
// die(json_encode(array('status' => 0, "txt" => print_r($response."<br>". curl_error($ch)))));
|
||
|
|
|
||
|
|
// Handle the response
|
||
|
|
if ($response === false) {
|
||
|
|
// Error handling
|
||
|
|
die(json_encode(array('status' => 0, "txt" => $jkl['i2'])));
|
||
|
|
// echo 'cURL error: ' . curl_error($ch);
|
||
|
|
} else {
|
||
|
|
// Process the response
|
||
|
|
$translation = "";
|
||
|
|
$responseData = json_decode($response, true);
|
||
|
|
// Check if we have a valid answer
|
||
|
|
if (isset($responseData['choices'][0]['message']['content'])) $translation = html_entity_decode(filter_var($responseData['choices'][0]['message']['content'], FILTER_SANITIZE_FULL_SPECIAL_CHARS));
|
||
|
|
}
|
||
|
|
|
||
|
|
// We do have a translation?
|
||
|
|
if (!empty($translation)) {
|
||
|
|
|
||
|
|
// Add the values to the database
|
||
|
|
$jakdb->insert("chat_ai_translations", [
|
||
|
|
"opid" => $opcacheid,
|
||
|
|
"chatid" => $cid,
|
||
|
|
"answerid" => $caid,
|
||
|
|
"original_lang" => $chatmsg["message"],
|
||
|
|
"translated_lang" => $translation,
|
||
|
|
"lang" => $cudetails[7],
|
||
|
|
"created" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
} else {
|
||
|
|
die(json_encode(array('status' => false)));
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array('status' => true, "translation" => $translation)));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'loadcustomvars':
|
||
|
|
|
||
|
|
if (isset($_POST['customvars']) && !empty($_POST['customvars'])) {
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$custvar = jak_string_encrypt_decrypt($_POST['customvars'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = name, 1 = email, 2 = msg)
|
||
|
|
$custvar = explode(":#:", $custvar);
|
||
|
|
|
||
|
|
// Go back to the chat
|
||
|
|
die(json_encode(array('status' => true, 'name' => $custvar[0], 'email' => $custvar[1], 'msg' => $custvar[2])));
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'loadprofile':
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0])) {
|
||
|
|
|
||
|
|
// Go back to the chat
|
||
|
|
die(json_encode(array('status' => true, 'avatar' => $cudetails[6], 'name' => $cudetails[3], 'email' => $cudetails[4], 'phone' => $cudetails[5], 'lang' => $cudetails[7])));
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'changeprofile':
|
||
|
|
|
||
|
|
// Reset vars
|
||
|
|
$errors = $op_phones = array();
|
||
|
|
|
||
|
|
$jkp = $_POST;
|
||
|
|
|
||
|
|
if (empty($jkp['name']) || strlen(trim($jkp['name'])) <= 2) {
|
||
|
|
$errors['name'] = $jkl['e'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (JAK_EMAIL_BLOCK && ((isset($widgetsettings[$widgetid]['profile_email_required']) && $widgetsettings[$widgetid]['profile_email_required'] == "Yes") || !empty($jkp['email']))) {
|
||
|
|
$blockede = explode(',', JAK_EMAIL_BLOCK);
|
||
|
|
if (in_array($jkp['email'], $blockede) || in_array(strrchr($jkp['email'], "@"), $blockede)) {
|
||
|
|
$errors['email'] = $jkl['e10'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
if (((isset($widgetsettings[$widgetid]['profile_email_required']) && $widgetsettings[$widgetid]['profile_email_required'] == "Yes") || !empty($jkp['email'])) && !filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) {
|
||
|
|
$errors['email'] = $jkl['e1'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (isset($widgetsettings[$widgetid]['profile_phone_required']) && $widgetsettings[$widgetid]['profile_phone_required'] == "Yes" && !filter_var($jkp['phone'], FILTER_SANITIZE_NUMBER_INT)) {
|
||
|
|
$errors['phone'] = $jkl['e14'];
|
||
|
|
}
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
// Ok field by field
|
||
|
|
if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) {
|
||
|
|
$errors[$fvstore[0]] = $jkl['f'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Count the errors if erros show them of not proceed
|
||
|
|
if (count($errors) > 0) {
|
||
|
|
|
||
|
|
// We have an error, let's send it
|
||
|
|
die(json_encode(array('status' => false, 'error' => $errors)));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0])) {
|
||
|
|
|
||
|
|
// Get the avatar
|
||
|
|
$avatar = "";
|
||
|
|
if (isset($jkp['avatar']) && isset($cudetails[6]) && $jkp['avatar'] != $cudetails[6]) {
|
||
|
|
$avatar = $jkp['avatar'];
|
||
|
|
} else {
|
||
|
|
$avatar = $cudetails[6];
|
||
|
|
}
|
||
|
|
|
||
|
|
// Filter the new name
|
||
|
|
$newname = filter_var(jak_input_filter($jkp['name']), FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Update the tables
|
||
|
|
$jakdb->update("transcript", ["name" => $newname], ["AND" => ["convid" => $cudetails[0], "class" => "user"]]);
|
||
|
|
$jakdb->update("sessions", ["lang" => $jkp["profile_language"], "name" => $newname, "email" => $jkp['email'], "phone" => $jkp['phone'], "usr_avatar" => $avatar], ["id" => $cudetails[0]]);
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
if ($jakdb->has("chatcustomfields", ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]])) {
|
||
|
|
$jakdb->update("chatcustomfields", ["settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()")], ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]]);
|
||
|
|
} else {
|
||
|
|
if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) {
|
||
|
|
$jakdb->insert("chatcustomfields", ["convid" => $cudetails[0], "name" => $cudetails[3], "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Get the details encrypted
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($cudetails[0].":#:".$cudetails[1].":#:".$cudetails[2].":#:".$newname.":#:".$jkp['email'].":#:".$jkp['phone'].":#:".$avatar.":#:".$jkp["profile_language"]);
|
||
|
|
|
||
|
|
// Go back to the chat
|
||
|
|
die(json_encode(array('status' => true, 'customer' => $cudetails)));
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false)));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'sendfeedback':
|
||
|
|
|
||
|
|
// Errors in Array
|
||
|
|
$errors = array();
|
||
|
|
|
||
|
|
// Change Post
|
||
|
|
$jkp = $_POST;
|
||
|
|
|
||
|
|
if (isset($jkp['send_email']) && !filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) {
|
||
|
|
$errors['email'] = $jkl['e1'];
|
||
|
|
}
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
// Ok field by field
|
||
|
|
if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) {
|
||
|
|
$errors[$fvstore[0]] = $jkl['f'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Count the errors if erros show them of not proceed
|
||
|
|
if (count($errors) > 0) {
|
||
|
|
|
||
|
|
// We have an error, let's send it
|
||
|
|
die(json_encode(array('status' => false, 'error' => $errors)));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
if (isset($_POST['customer']) && !empty($_POST['customer'])) {
|
||
|
|
|
||
|
|
// Let's make sure we have an active chat and it is available
|
||
|
|
$cudetails = jak_string_encrypt_decrypt($_POST['customer'], false);
|
||
|
|
|
||
|
|
// Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar)
|
||
|
|
$cudetails = explode(":#:", $cudetails);
|
||
|
|
|
||
|
|
if (isset($cudetails[0]) && is_numeric($cudetails[0])) {
|
||
|
|
|
||
|
|
// Send the transcript
|
||
|
|
if (JAK_SEND_TSCRIPT == 1 && isset($jkp['send_email']) && $jkp['send_email'] == 1 && !empty($jkp['email'])) {
|
||
|
|
|
||
|
|
$result = $jakdb->select("transcript", "*", ["AND" => ["convid" => $cudetails[0], "plevel" => 1]]);
|
||
|
|
|
||
|
|
if (isset($result) && !empty($result)) {
|
||
|
|
|
||
|
|
$email_body = '<body style="margin:10px;">
|
||
|
|
<div style="width:550px; font-family: \'Droid Serif\', Helvetica, Arial, sans-serif;">
|
||
|
|
<table style="width:100%;margin:0;padding:0;font-size: 13px;" cellspacing="10" border="0">
|
||
|
|
<tr>
|
||
|
|
<td>
|
||
|
|
<h1>'.JAK_TITLE.'</h1>
|
||
|
|
<p>'.$jkl['g66'].'</p>
|
||
|
|
<div style="margin: 10px 0 10px 10px;
|
||
|
|
border:1px solid #A8B9CB;
|
||
|
|
height: 500px;
|
||
|
|
overflow:auto;
|
||
|
|
letter-spacing: normal;
|
||
|
|
line-height: 1.5em;
|
||
|
|
-moz-border-radius: 9px;
|
||
|
|
-webkit-border-radius: 9px;
|
||
|
|
border-radius: 9px;"><ul style="list-style: none;margin:0;padding:0;">';
|
||
|
|
|
||
|
|
foreach ($result as $rowt) {
|
||
|
|
|
||
|
|
if ($rowt['class'] == "admin") {
|
||
|
|
$css_chat = 'background-color:#effcff;
|
||
|
|
padding:5px 5px 10px 5px;
|
||
|
|
border-bottom:1px solid #c4dde1;';
|
||
|
|
} elseif ($rowt['class'] == "download") {
|
||
|
|
$css_chat = 'padding:10px 5px 10px 5px;
|
||
|
|
background-color:#d0e5f9;
|
||
|
|
background-image:url('.BASE_URL.'img/download.png);
|
||
|
|
background-position:98% 50%;
|
||
|
|
background-repeat:no-repeat;
|
||
|
|
border-bottom:1px solid #c4dde1;';
|
||
|
|
} elseif ($rowt['class'] == "notice") {
|
||
|
|
$css_chat = 'padding:10px 5px 10px 5px;
|
||
|
|
background-color:#d0e5f9;
|
||
|
|
background-image:url('.BASE_URL.'img/notice.png);
|
||
|
|
background-position:98% 50%;
|
||
|
|
background-repeat:no-repeat;
|
||
|
|
border-bottom:1px solid #c4dde1;';
|
||
|
|
} else {
|
||
|
|
$css_chat = 'background-color:#f4fdf1;
|
||
|
|
padding:5px 5px 10px 5px;
|
||
|
|
border-bottom:1px solid #c4dde1;';
|
||
|
|
}
|
||
|
|
|
||
|
|
$email_body .= '<li style="'.$css_chat.'"><span style="font-size:10px;color:#555;">'.date(JAK_DATEFORMAT.JAK_TIMEFORMAT, strtotime($rowt['time'])).' '.$rowt['name'].' '.$jkl['g14'].' :</span><br />'.stripcslashes($rowt['message']).'</li>';
|
||
|
|
}
|
||
|
|
|
||
|
|
$email_body .= '</ul></div></td>
|
||
|
|
</tr>
|
||
|
|
</table>
|
||
|
|
</div>
|
||
|
|
</body>';
|
||
|
|
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $jkp['name'],
|
||
|
|
"message" => $jkl['g54'],
|
||
|
|
"user" => $cudetails[2],
|
||
|
|
"convid" => $cudetails[0],
|
||
|
|
"class" => "notice",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Ok, we send the email // email address, cc email address, reply to, subject, message, attachment
|
||
|
|
jak_send_email($jkp['email'], "", "", JAK_TITLE.' - '.$jkl['g44'], str_ireplace("[\]", "", $email_body), "");
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Update the email if we can
|
||
|
|
$email = "";
|
||
|
|
if (isset($jkp['email']) && filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) {
|
||
|
|
$email = $jkp['email'];
|
||
|
|
} else {
|
||
|
|
$email = $cudetails[4];
|
||
|
|
}
|
||
|
|
$message = filter_var($jkp['feedback'], FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// update session table to new name:
|
||
|
|
$jakdb->update("sessions", ["name" => jak_input_filter($jkp['name']), "email" => $email], ["id" => $cudetails[0]]);
|
||
|
|
|
||
|
|
$email = filter_var($jkp['email'], FILTER_SANITIZE_EMAIL);
|
||
|
|
$message = filter_var($jkp['feedback'], FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Now get the support time
|
||
|
|
$row2 = $jakdb->get("sessions", ["department", "name", "initiated", "ended", "operatorid"], ["id" => $cudetails[0]]);
|
||
|
|
|
||
|
|
$total_supporttime = $row2['ended'] - $row2['initiated'];
|
||
|
|
|
||
|
|
if (!JAK_CRATING) $jkp["rating"] = 0;
|
||
|
|
|
||
|
|
$jakdb->insert("user_stats", [
|
||
|
|
"userid" => $row2["operatorid"],
|
||
|
|
"vote" => $jkp["rating"],
|
||
|
|
"name" => $row2['name'],
|
||
|
|
"email" => $email,
|
||
|
|
"comment" => $message,
|
||
|
|
"support_time" => $total_supporttime,
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
$listform = $jkl["g27"].': '.$jkp['name'].'<br />';
|
||
|
|
if ($jkp['feedback']) {
|
||
|
|
$listform .= $jkl["g24"].': '.$message.'<br />';
|
||
|
|
} else {
|
||
|
|
$listform .= $jkl["g24"].': '.$jkl["g12"].'<br />';
|
||
|
|
}
|
||
|
|
$listform .= $jkl["g29"].': '.$jkp['rating'].'/5';
|
||
|
|
|
||
|
|
// Get the department for the contact form if set
|
||
|
|
$op_email = JAK_EMAIL;
|
||
|
|
if (is_numeric($row2["department"]) && $row2["department"] != 0) {
|
||
|
|
|
||
|
|
if (isset($HD_DEPARTMENTS)) foreach ($HD_DEPARTMENTS as $d) {
|
||
|
|
if (in_array($row2["department"], $d)) {
|
||
|
|
if ($d['email']) $op_email = $d['email'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Ok, we send the email // email address, cc email address, reply to, subject, message, attachment
|
||
|
|
jak_send_email($op_email, "", $email, JAK_TITLE.' - '.$jkl['g24'], $listform, "");
|
||
|
|
|
||
|
|
// Has for sure left the chat
|
||
|
|
$jakdb->insert("transcript", [
|
||
|
|
"name" => $cudetails[3],
|
||
|
|
"message" => sprintf($jkl['g16'], $cudetails[3]),
|
||
|
|
"user" => $cudetails[2],
|
||
|
|
"convid" => $cudetails[0],
|
||
|
|
"class" => "ended",
|
||
|
|
"time" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Close the chat
|
||
|
|
$jakdb->update("sessions", ["status" => 0, "ended" => time()], ["id" => $cudetails[0]]);
|
||
|
|
$jakdb->update("checkstatus", ["hide" => 1], ["convid" => $cudetails[0]]);
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
if ($jakdb->has("chatcustomfields", ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]])) {
|
||
|
|
$jakdb->update("chatcustomfields", ["settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()")], ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]]);
|
||
|
|
} else {
|
||
|
|
if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) {
|
||
|
|
$jakdb->insert("chatcustomfields", ["convid" => $cudetails[0], "name" => $cudetails[3], "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// The success message
|
||
|
|
$gosuccess = '<div class="jaklcb_success">'.$jkl['g64'].'</div>';
|
||
|
|
|
||
|
|
// Ok, we can send the true status
|
||
|
|
die(json_encode(array('status' => true, 'successdiv' => $gosuccess)));
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false)));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
case 'sendcontact':
|
||
|
|
|
||
|
|
// Errors in Array
|
||
|
|
$errors = array();
|
||
|
|
$jkp = $_POST;
|
||
|
|
|
||
|
|
if (empty($jkp['name']) || strlen(trim($jkp['name'])) <= 2) {
|
||
|
|
$errors['name'] = $jkl['e'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (JAK_EMAIL_BLOCK) {
|
||
|
|
$blockede = explode(',', JAK_EMAIL_BLOCK);
|
||
|
|
if (in_array($jkp['email'], $blockede) || in_array(strrchr($jkp['email'], "@"), $blockede)) {
|
||
|
|
$errors['email'] = $jkl['e10'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
if ($jkp['email'] == '' || !filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) {
|
||
|
|
$errors['email'] = $jkl['e1'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (isset($jakwidget[$widgetid]['contact_phone_required']) && $jakwidget[$widgetid]['contact_phone_required'] == "Yes" && !filter_var($jkp['phone'], FILTER_SANITIZE_NUMBER_INT)) {
|
||
|
|
$errors['phone'] = $jkl['e14'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (empty($jkp['message']) || strlen(trim($jkp['message'])) <= 2) {
|
||
|
|
$errors['message'] = $jkl['e2'];
|
||
|
|
}
|
||
|
|
|
||
|
|
if (!empty($jakwidget[$widgetid]['dsgvo']) && empty($jkp['dsgvo'])) {
|
||
|
|
$errors['dsgvo'] = $jkl['e3'];
|
||
|
|
}
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
// Ok field by field
|
||
|
|
if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) {
|
||
|
|
$errors[$fvstore[0]] = $jkl['f'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Count the errors if erros show them of not proceed
|
||
|
|
if (count($errors) > 0) {
|
||
|
|
|
||
|
|
// We have an error, let's send it
|
||
|
|
die(json_encode(array('status' => false, 'error' => $errors)));
|
||
|
|
|
||
|
|
} else {
|
||
|
|
|
||
|
|
// Country stuff
|
||
|
|
$countryName = 'Disabled';
|
||
|
|
$countryAbbrev = 'xx';
|
||
|
|
$city = 'Disabled';
|
||
|
|
$countryLong = $countryLat = '';
|
||
|
|
|
||
|
|
// if ip is valid do the whole thing
|
||
|
|
if ($ipa && !$ua->isRobot()) {
|
||
|
|
|
||
|
|
// we will use the local storage for geo
|
||
|
|
$removeloc = false;
|
||
|
|
if (isset($_POST['geo']) && !empty($_POST['geo'])) {
|
||
|
|
|
||
|
|
// Always escape any user input, including cookies:
|
||
|
|
list($city, $countryName, $countryAbbrev, $countryLat, $countryLong, $storedtime) = explode('|', strip_tags(jak_string_encrypt_decrypt($_POST['geo'], false)));
|
||
|
|
|
||
|
|
// We check if the geo data is older th3n
|
||
|
|
if (isset($storedtime) && !empty($storedtime) && strtotime('+3 day', $storedtime) < time() || !isset($country_code) || empty($country_code)) $removeloc = true;
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
if ($removeloc) {
|
||
|
|
|
||
|
|
// Try to get the data from the button table
|
||
|
|
$bts = $jakdb->get("buttonstats", ["country", "countrycode", "latitude", "longitude"], ["session" => $_POST["rlbid"]]);
|
||
|
|
if (!empty($bts)) {
|
||
|
|
$countryName = $bts["country"];
|
||
|
|
$countryAbbrev = $bts["countrycode"];
|
||
|
|
$city = 'Disabled';
|
||
|
|
$countryLong = $bts["longitude"];
|
||
|
|
$countryLat = $bts["latitude"];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
// Get the referrer
|
||
|
|
$rowref = $jakdb->get("buttonstats", "referrer", ["session" => $_POST['rlbid']]);
|
||
|
|
|
||
|
|
// Get the department for the contact form if set
|
||
|
|
if (is_numeric($jakwidget[$widgetid]['depid']) && $jakwidget[$widgetid]['depid'] != 0) {
|
||
|
|
|
||
|
|
$op_email = JAK_EMAIL;
|
||
|
|
|
||
|
|
if (isset($HD_DEPARTMENTS)) foreach ($HD_DEPARTMENTS as $d) {
|
||
|
|
if (in_array($jakwidget[$widgetid]['depid'], $d)) {
|
||
|
|
if (isset($d['email']) && !empty($d['email'])) $op_email = $d['email'];
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
$depid = $jakwidget[$widgetid]['depid'];
|
||
|
|
|
||
|
|
} else {
|
||
|
|
$op_email = JAK_EMAIL;
|
||
|
|
$depid = 0;
|
||
|
|
}
|
||
|
|
|
||
|
|
// Reset phone var
|
||
|
|
$cphone = '';
|
||
|
|
|
||
|
|
$listform = $jkl["g27"].': '.$jkp['name'].'<br>';
|
||
|
|
$listform .= $jkl["g47"].': '.$jkp['email'].'<br>';
|
||
|
|
if (isset($jkp['phone'])) {
|
||
|
|
$listform .= $jkl["g50"].': '.$jkp['phone'].'<br>';
|
||
|
|
$cphone = $jkp['phone'];
|
||
|
|
}
|
||
|
|
$listform .= 'Referrer: '.$rowref.'<br>';
|
||
|
|
$listform .= 'IP: '.$ipa.'<br>';
|
||
|
|
$listform .= $jkl["g28"].': '.$jkp['message'];
|
||
|
|
|
||
|
|
// We save the data
|
||
|
|
$jakdb->insert("contacts", ["opid" => $opcacheid,
|
||
|
|
"depid" => $depid,
|
||
|
|
"name" => $jkp['name'],
|
||
|
|
"email" => $jkp['email'],
|
||
|
|
"phone" => $cphone,
|
||
|
|
"message" => $jkp['message'],
|
||
|
|
"ip" => $ipa,
|
||
|
|
"city" => $city,
|
||
|
|
"country" => $countryName,
|
||
|
|
"countrycode" => $countryAbbrev,
|
||
|
|
"longitude" => $countryLong,
|
||
|
|
"latitude" => $countryLat,
|
||
|
|
"referrer" => $rowref,
|
||
|
|
"sent" => $jakdb->raw("NOW()")]);
|
||
|
|
|
||
|
|
// Get the ID from the ticket
|
||
|
|
$lastid = $jakdb->id();
|
||
|
|
|
||
|
|
// Now let's check if we have some custom fields
|
||
|
|
if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) {
|
||
|
|
|
||
|
|
// Ok we have some customfields
|
||
|
|
$customI = explode(",", $jkp['mycustomfields']);
|
||
|
|
|
||
|
|
// Now let us go through the fields
|
||
|
|
foreach ($customI as $v) {
|
||
|
|
|
||
|
|
// Get the correct value and check if we they are mandatory or not the value should be
|
||
|
|
$fvstore = explode(":#:", $v);
|
||
|
|
|
||
|
|
if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) {
|
||
|
|
$jakdb->insert("chatcustomfields", ["contactid" => $lastid, "name" => $jkp['name'], "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// Get the user agent
|
||
|
|
$valid_agent = filter_var($_SERVER['HTTP_USER_AGENT'], FILTER_SANITIZE_FULL_SPECIAL_CHARS);
|
||
|
|
|
||
|
|
// Write the log file each time someone tries to login before
|
||
|
|
JAK_base::jakWhatslog(0, $opcacheid, 0, 0, 31, $lastid, (isset($_COOKIE['WIOgeoData']) ? $_COOKIE['WIOgeoData'] : ''), $jkp['name'], $_SERVER['REQUEST_URI'], $ipa, $valid_agent);
|
||
|
|
|
||
|
|
// Ok, we send the email // email address, cc email address, reply to, subject, message, attachment
|
||
|
|
if (jak_send_email($op_email, explode(',', JAK_EMAILCC), $jkp['email'], JAK_TITLE.' - '.$jkl['g45'], $listform, "")) {
|
||
|
|
|
||
|
|
// The success message
|
||
|
|
$gosuccess = '<div class="jaklcb_success">'.$jkl['g65'].'</div>';
|
||
|
|
|
||
|
|
// Ok, we can send the true status
|
||
|
|
die(json_encode(array('status' => true, 'successdiv' => $gosuccess)));
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
die(json_encode(array('status' => false)));
|
||
|
|
|
||
|
|
break;
|
||
|
|
|
||
|
|
}
|
||
|
|
?>
|