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81 lines
3.3 KiB
81 lines
3.3 KiB
1 year ago
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<?php
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header("Cache-Control: no-cache, must-revalidate");
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header("Expires: Sat, 6 May 1980 03:10:00 GMT");
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/*===============================================*\
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|| ############################################# ||
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|| # JAKWEB.CH / Version 1.2 # ||
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|| # ----------------------------------------- # ||
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|| # Copyright 2021 JAKWEB All Rights Reserved # ||
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|| ############################################# ||
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\*===============================================*/
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if (!file_exists('../config.php')) die('ajax/[similar_search.php] config.php not exist');
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require_once '../config.php';
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// Database tables
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$jaktable = 'support_departments';
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$jaktable2 = 'ticketpriority';
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$jaktable3 = 'ticketoptions';
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// Reset some vars
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$errormsg = $errors = false;
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$DEP_CREDIT = 0;
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$JAK_PRE_CONTENT = '';
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if (isset($_SESSION['jak_lcp_lang']) && file_exists(APP_PATH.'lang/'.$BT_LANGUAGE.'.php')) {
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include (APP_PATH.'lang/'.$BT_LANGUAGE.'.php');
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} else {
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include (APP_PATH.'lang/'.JAK_LANG.'.php');
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}
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if (isset($_GET['depid']) && !empty($_GET['depid']) && is_numeric($_GET['depid'])) {
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// Let us collect the department details.
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if (isset($HD_SUPPORT_DEPARTMENTS) && is_array($HD_SUPPORT_DEPARTMENTS)) foreach ($HD_SUPPORT_DEPARTMENTS as $v) {
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if ($v["id"] == $_GET['depid']) {
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$DEP_CREDIT = $v["credits"];
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}
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}
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if (JAK_CLIENTID) {
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// We run on a credit based system?
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if (JAK_BILLING_MODE == 1) {
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// We need to get the credits
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if ($jakclient->getVar("credits") < $DEP_CREDIT) {
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$errormsg = sprintf($jkl["hd103"], $jakclient->getVar("credits"), JAK_rewrite::jakParseurl(JAK_CLIENT_URL));
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}
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// We run the membership based system
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} elseif (JAK_BILLING_MODE == 2 && strtotime($jakclient->getVar("paid_until")) < time()) {
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$errormsg = sprintf($jkl['hd104'], JAK_rewrite::jakParseurl(JAK_CLIENT_URL));
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}
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if ($errormsg) {
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die(json_encode(array("status" => 0, "errormsg" => $errormsg)));
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}
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}
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// Get all priorities but only if there is any
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$TPRIORITY = "";
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$PRIORITY_ALL = $jakdb->select($jaktable2, ["id", "title"], ["AND" => ["opid" => $_SESSION['opid'], "depid" => [0, $_GET['depid']], "oponly" => 0], "ORDER" => ["dorder" => "ASC"]]);
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if (!empty($PRIORITY_ALL)) $TPRIORITY = $PRIORITY_ALL;
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// Get all options but only if there is any
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$TOPTIONS = "";
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$TOPTIONS_ALL = $jakdb->select($jaktable3, ["id", "title"], ["AND" => ["opid" => $_SESSION['opid'], "depid" => [0, $_GET['depid']], "oponly" => 0], "ORDER" => ["dorder" => "ASC"]]);
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if (!empty($TOPTIONS_ALL)) $TOPTIONS = $TOPTIONS_ALL;
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// Get the custom fields if any jak_get_custom_fields($location, $opid, $depid, $clientid, $ticketid, $contactid, $lang, $readonly, $admin, $table, $registerform, $errors = NULL)
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$custom_fields = jak_get_custom_fields(2, $_SESSION['opid'], $_GET["depid"], JAK_CLIENTID, 0, 0, $BT_LANGUAGE, false, false, false, false, $errors);
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// finally get the predefined message if any.
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$JAK_PRE_CONTENT = $jakdb->get($jaktable, "pre_content", ["AND" => ["opid" => $_SESSION['opid'], "id" => $_GET['depid']]]);
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die(json_encode(array("status" => 1, "ticketpriority" => $TPRIORITY, "ticketoptions" => $TOPTIONS, "customfields" => $custom_fields, "precontent" => $JAK_PRE_CONTENT)));
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} else {
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die(json_encode(array("status" => 0, "errormsg" => $jkl['e25'])));
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}
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?>
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