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297 lines
10 KiB
297 lines
10 KiB
1 year ago
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<?php
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header("Cache-Control: no-cache, must-revalidate");
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header("Expires: Sat, 6 May 1998 03:10:00 GMT");
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/*===============================================*\
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|| ############################################# ||
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|| # JAKWEB.CH / Version 2.1.2 # ||
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|| # ----------------------------------------- # ||
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|| # Copyright 2023 JAKWEB All Rights Reserved # ||
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|| ############################################# ||
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\*===============================================*/
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if (!file_exists('config.php')) die('rest_api config.php not exist');
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require_once 'config.php';
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$userid = $loginhash = $chatid = "";
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$errors = $operator = $responses = $udepl = array();
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$task = false;
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$timeout = 180;
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if (isset($_REQUEST['userid']) && !empty($_REQUEST['userid']) && is_numeric($_REQUEST['userid'])) $userid = $_REQUEST['userid'];
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if (isset($_REQUEST['loginhash']) && !empty($_REQUEST['loginhash'])) $loginhash = $_REQUEST['loginhash'];
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if (isset($_REQUEST['chatid']) && !empty($_REQUEST['chatid'])) $chatid = $_REQUEST['chatid'];
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if (isset($_REQUEST['task']) && !empty($_REQUEST['task'])) $task = $_REQUEST['task'];
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if (!empty($userid) && !empty($loginhash) && !empty($chatid) && is_numeric($chatid)) {
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// Let's check if we are logged in
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$usr = $jakuserlogin->jakCheckrestlogged($userid, $loginhash);
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if ($usr) {
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// Select the user fields
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$jakuser = new JAK_user($usr);
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// Check if a sibling has logged in
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if ($jakuser->getVar("opid") != 0) {
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$opcacheid = $jakuser->getVar("opid");
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} else {
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$opcacheid = $jakuser->getVar("id");
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}
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// Cache stuff
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if (file_exists(APP_PATH.JAK_CACHE_DIRECTORY.'/opcache'.$opcacheid.'.php')) include_once APP_PATH.JAK_CACHE_DIRECTORY.'/opcache'.$opcacheid.'.php';
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// timezone from server
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date_default_timezone_set(JAK_TIMEZONESERVER);
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$jakdb->query('SET time_zone = "'.date("P").'"');
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$USER_LANGUAGE = strtolower($jakuser->getVar("language"));
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// Import the language file
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if ($USER_LANGUAGE && file_exists(APP_PATH.JAK_OPERATOR_LOC.'/lang/'.$USER_LANGUAGE.'.php')) {
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include_once APP_PATH.JAK_OPERATOR_LOC.'/lang/'.$USER_LANGUAGE.'.php';
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} else {
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include_once(APP_PATH.JAK_OPERATOR_LOC.'/lang/'.JAK_LANG.'.php');
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}
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// Send standard responds
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if ($task == "respond") {
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if (empty($_REQUEST['respondid'])) {
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$errors['respondid'] = true;
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}
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if (count($errors) == 0) {
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$row = $jakdb->get("sessions", ["name", "operatorname", "department"], ["id" => $chatid]);
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// get the responses from the file specific for this client
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foreach($HD_RESPONSES as $r) {
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if ($r["id"] == $_REQUEST["respondid"]) {
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$phold = array("%operator%","%client%","%email%");
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$replace = array($row['operatorname'], $row["name"], JAK_EMAIL);
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$message = str_replace($phold, $replace, $r["message"]);
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}
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}
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if (isset($message) && !empty($message)) {
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$cs = $jakdb->get("checkstatus", "convid", ["convid" => $chatid]);
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if (isset($row) && !empty($row)) {
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// We sanitize the input
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$message = strip_tags($message);
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$message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS);
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$message = trim($message);
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$jakdb->insert("transcript", [
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"name" => $jakuser->getVar("name"),
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"message" => $message,
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"user" => $userid.'::'.$jakuser->getVar("username"),
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"operatorid" => $userid,
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"convid" => $cs,
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"quoted" => 0,
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"class" => "admin",
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"time" => $jakdb->raw("NOW()")]);
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// Update the status after answer
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$jakdb->update("checkstatus", ["newc" => 1, "typeo" => 0, "newo" => 0, "statuso" => time()], ["convid" => $cs]);
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// Transfer success display message
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die(json_encode(array('status' => true, 'task' => "respond")));
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}
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}
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} else {
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die(json_encode(array('status' => false, 'errors' => $errors)));
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}
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}
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// allow uploading files for the client
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if ($task == "file") {
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$sendfile = $jakdb->get("checkstatus", "files", ["convid" => $chatid]);
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if ($sendfile == 1) {
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$jakdb->update("checkstatus", ["files" => 0], ["convid" => $chatid]);
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// File upload off
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die(json_encode(array('status' => true, 'task' => "files", 'upload' => false)));
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} else {
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$jakdb->update("checkstatus", ["files" => 1], ["convid" => $chatid]);
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// File upload on
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die(json_encode(array('status' => true, 'task' => "files", 'upload' => true)));
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}
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}
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// End the sessions
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if ($task == "end") {
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// check to see if conversation has to be stored
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$row = $jakdb->get("sessions", ["id", "name", "email"], ["id" => $chatid]);
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$jakdb->update("sessions", ["status" => 0, "ended" => time()], ["id" => $row['id']]);
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$jakdb->update("checkstatus", ["hide" => 1], ["convid" => $row['id']]);
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$jakdb->insert("transcript", [
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"name" => $jakuser->getVar("name"),
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"message" => $jkl['g63'],
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"user" => $jakuser->getVar("id").'::'.$jakuser->getVar("username"),
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"operatorid" => $jakuser->getVar("id"),
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"convid" => $row['id'],
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"class" => "notice",
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"time" => $jakdb->raw("NOW()")]);
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die(json_encode(array('status' => true, 'task' => "endsession")));
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}
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// Send a knock knock
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if ($task == "knock") {
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$result = $jakdb->update("checkstatus", ["knockknock" => 1], ["convid" => $chatid]);
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die(json_encode(array('status' => true, 'task' => "knock")));
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}
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// Send the transfer request
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if ($task == "transfer") {
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if ($jakuser->getVar("transferc") == 0) die(json_encode(array('status' => false, 'errorcode' => 8)));
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if (empty($_REQUEST['operator'])) {
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$errors['operator'] = true;
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}
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if (empty($_REQUEST['transfermsg'])) {
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$errors['transfermsg'] = true;
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}
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if (count($errors) == 0) {
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// check to see if conversation has to be stored
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$toname = $jakdb->get("user", "name", ["id" => $_REQUEST['operator']]);
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$msg = strip_tags($_REQUEST['transfermsg']);
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$jakdb->insert("transfer", ["convid" => strval($chatid), "fromoid" => strval($jakuser->getVar("id")), "fromname" => $jakuser->getVar("name"), "tooid" => $_REQUEST['operator'], "toname" => $toname, "message" => $msg, "created" => $jakdb->raw("NOW()")]);
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$lastid = $jakdb->id();
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if ($lastid) {
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$jakdb->update("checkstatus", ["transferoid" => $_REQUEST['operator'], "transferid" => $lastid], ["convid" => $chatid]);
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}
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// Transfer success display message and go back to queue
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die(json_encode(array('status' => true, 'task' => "transfer")));
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} else {
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die(json_encode(array('status' => false, 'errors' => $errors)));
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}
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}
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// Get the predefined messages plus online operators
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if ($jakuser->getVar("responses") == 1) {
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$depid = $jakdb->get("sessions", "department", ["id" => $chatid]);
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if (isset($depid) && !empty($depid) && isset($HD_RESPONSES) && is_array($HD_RESPONSES)) {
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$responses[] = array('id' => 0, 'message' => $jkl["g7"]);
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// get the responses from the file specific for this client
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foreach($HD_RESPONSES as $r) {
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if ($r["department"] == 0 || $r["department"] == $depid) {
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$responses[] = array('id' => $r['id'], 'message' => $r["title"]);
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}
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}
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} else {
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$responses[] = array('id' => 0, 'message' => $jkl["g7"]);
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}
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} else {
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$responses[] = array('id' => 0, 'message' => $jkl["e37"]);
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}
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if ($jakuser->getVar("transferc") == 1) {
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// Get all the operators
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$result = $jakdb->select("user", ["id", "chat_dep", "username", "name", "available", "lastactivity"], ["AND" => ["OR" => ["id" => $opcacheid, "opid" => $opcacheid], "access" => 1, "available" => 1, "id[!]" => $userid]]);
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// Get departments
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$lsdata = $jakdb->select("departments", ["id", "title"], ["ORDER" => ["dorder" => "ASC"]]);
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if (isset($result) && !empty($result)) {
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foreach ($result as $row) {
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if (time() > ($row['lastactivity'] + $timeout)) {
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$jakdb->update("user", ["available" => 0], ["id" => $row['id']]);
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}
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if ($row["chat_dep"] == 0) {
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$udep = $jkl['g105'];
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} else {
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if (isset($lsdata) && is_array($lsdata)) foreach($lsdata as $z) {
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if (in_array($z["id"], explode(',', $row["chat_dep"]))) {
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$udepl[] = $z["title"];
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}
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}
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}
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if (!empty($udepl) && is_array($udepl)) $departmentlist = join(", ", $udepl);
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if (isset($departmentlist) && $departmentlist) $udep = $jkl['m9'].': '.$departmentlist;
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$operator[] = array('id' => strval($row['id']), 'operators' => $row['name'].' - '.$row['username'].' ('.$udep.')');
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}
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}
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if ($operator) {
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$oselect = $operator;
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} else {
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$oselect[] = array('id' => 0, 'operators' => $jkl['g114']);
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}
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} else {
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$oselect[] = array('id' => 0, 'operators' => $jkl['e37']);
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}
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// Get the current upload status
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$sendfile = $jakdb->get("checkstatus", "files", ["convid" => $chatid]);
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// PHP 8.2.3 Fix
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array_walk_recursive($responses, function (&$v) { $v = (string)$v; });
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array_walk_recursive($oselect, function (&$v) { $v = (string)$v; });
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// Display the message content and location from the client
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die(json_encode(array('status' => true, 'responses' => $responses, 'operators' => $oselect, 'fileupload' => strval($sendfile))));
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} else {
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die(json_encode(array('status' => false, 'errorcode' => 1)));
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}
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}
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die(json_encode(array('status' => false, 'errorcode' => 7)));
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?>
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