false, 'error' => "No valid ID"))); // Get the widget id always first if (isset($_GET['id']) && is_numeric($_GET['id'])) $widgetid = $_GET['id']; if (!file_exists('../config.php')) die('include/[chatdata.php] config.php not exist'); require_once '../config.php'; // include the PHP library (if not autoloaded) require('../class/class.emoji.php'); // Get the client browser $ua = new Browser(); // Language file $lang = JAK_LANG; if (isset($_GET['lang']) && !empty($_GET['lang']) && $_GET['lang'] != $lang) $lang = $_GET['lang']; // Import the language file if ($lang && file_exists(APP_PATH.'lang/'.strtolower($lang).'.php')) { include_once(APP_PATH.'lang/'.strtolower($lang).'.php'); } else { include_once(APP_PATH.'lang/'.JAK_LANG.'.php'); $lang = JAK_LANG; } // Get the current time $currentime = time(); // Reset vars $deptitle = $lastvisit = ""; // Get the absolute url for the image $base_url = str_replace('include/', '', BASE_URL); $switchc = ''; if (isset($_GET['run']) && !empty($_GET['run'])) $switchc = $_GET['run']; switch($switchc) { case 'engage': if (isset($_POST['customer']) && !empty($_POST['customer'])) { if (isset($_POST["chatstatus"]) && ($_POST["chatstatus"] == "closed")) { // Let's safely encrypt the chat data from the customer $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = userid, 2 = name, 3 = email, 4 = phone, 5 = avatar) $cudetails = explode(":#:", $cudetails); // Get the current status $row = $jakdb->get("checkstatus", ["convid", "newc", "knockknock", "hide"], ["convid" => $cudetails[0]]); if (isset($row) && !empty($row)) { // Check if that sessions has not been ended by operator if ($row["hide"] != 2) { // Set the new message session $latestmsg = $row['newc']; // Update the status for better user handling $jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0, "knockknock" => 0, "hide" => 0], ["convid" => $row['convid']]); // Get the new message sound and check if we have a page redirect. if ((!isset($latestmsg) && $row['newc']) || (isset($latestmsg) && $latestmsg == 1)) { // Now we get the last message and show it in the proactive window. $lastmessage = $jakdb->get("transcript", "message", ["AND" => ["convid" => $cudetails[0], "class" => "admin"], "ORDER" => ["id" => "DESC"]]); die(json_encode(array('status' => true, 'title' => $jakwidget[$widgetid]['title'], 'newmessage' => true, 'ended' => false, 'soundalert' => JAK_CLIENT_SOUND, 'lastmessage' => $lastmessage, 'widgetstyle' => $widgetstyle, 'widgettype' => $jakwidget[$widgetid]['widget']))); } // Get the knock knock if ($row['knockknock']) { die(json_encode(array('status' => true, 'knockknock' => $jkl["g22"], 'ended' => false, 'soundalert' => JAK_CLIENT_SOUND))); } } } } } else { // Reset vars $lastvisit = $_POST['lastvisit']; // Now update the online status if (isset($_POST['rlbid']) && !empty($_POST['rlbid'])) $jakdb->update("buttonstats", ["lasttime" => $jakdb->raw("NOW()")], ["session" => $_POST['rlbid']]); // Now let's check every 30 seconds if we still have operators online (live status) if (JAK_LIVE_ONLINE_STATUS && isset($lastvisit) && is_numeric($lastvisit) && ($lastvisit + 10) < $currentime) { // Holiday Mode set to offline if (JAK_HOLIDAY_MODE > 0) { $onoff = "offline"; // Check if an operator is online } else { $onoff = (online_operators($opcacheid, $HD_DEPARTMENTS, $jakwidget[$widgetid]['depid'], $jakwidget[$widgetid]['opid']) ? "online" : "offline"); } // The status has been changed since last time if (isset($_POST['onlinestatus']) && $onoff != $_POST['onlinestatus']) { die(json_encode(array('status' => true, 'widget' => true, 'onlinestatus' => $onoff, 'lastvisit' => $lastvisit))); } } // We correct the last visit if it is older than 15 if (isset($_POST['lastvisit']) && is_numeric($_POST['lastvisit']) && ($_POST['lastvisit'] + 15) < $currentime) { // Set last time visited so we can fire the pro active at the right time $lastvisit = time(); } // Now let us delete and recreate the proactive cache file $proactivefile = APP_PATH.JAK_CACHE_DIRECTORY.'/proactive.php'; // Manual pro activate $mproactivefile = APP_PATH.JAK_CACHE_DIRECTORY.'/mproactive.php'; // Let's check if an operator is online if (isset($_POST['onlinestatus']) && $_POST['onlinestatus'] == "online" && isset($_POST["chatstatus"]) && $_POST["chatstatus"] == "closed" && (!isset($_POST["engage"]) || empty($_POST["engage"]))) { if (file_exists($mproactivefile)) { // We need the pro active file include_once $mproactivefile; if (isset($LV_MPROACTIVE) && !empty($LV_MPROACTIVE)) { foreach($LV_MPROACTIVE as $v) { if (isset($_POST['rlbid']) && $v["session"] == $_POST['rlbid']) { // Set the engage message to shown $jakdb->update("buttonstats", ["message" => $v['message'], "readtime" => 1], ["session" => $_POST['rlbid']]); // Get the proactive message in vars so they can be loaded into the template $engtitle = $jkl['g10']; $engimg = false; $engicon = JAK_ENGAGE_ICON; $engmsg = $v['message']; $engconfirm = ""; $engcancel = ""; $engsound = JAK_ENGAGE_SOUND; // Prepare the proactive window $lcdrm = true; include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/btn/'.$jakwidget[$widgetid]["btn_tpl"]; // Load the style from the package config file $engagediv = $wtplsett["engagehtml"]; // Create the new file $manualengage = $jakdb->select("buttonstats", ["id", "session", "message"], ["readtime" => 0]); if (isset($manualengage) && !empty($manualengage)) { // We empty the file file_put_contents($mproactivefile, ""); $pafile = ""; JAK_base::jakWriteinCache($mproactivefile, $pafile, ''); } else { // Remove the file unlink($mproactivefile); } die(json_encode(array('status' => true, 'engage' => true, 'engagediv' => $engagediv, 'cposition' => $wtplsett["chatposition"], 'showalert' => JAK_PRO_ALERT, 'lastvisit' => $lastvisit))); } } } } if (isset($HD_PROACTIVE) && !empty($HD_PROACTIVE)) { foreach ($HD_PROACTIVE as $v) { // Now we get the last message and show it in the proactive window. $cudet = $jakdb->get("buttonstats", ["referrer", "hits", "time"], ["session" => $_POST['rlbid'], "LIMIT" => 1]); if (isset($cudet["hits"]) && isset($cudet["referrer"]) && isset($cudet["time"]) && ($cudet["hits"] >= $v["visitedsites"]) && ($v["timeonsite"] <= ($currentime - strtotime($cudet["time"]))) && ($v["path"] == $cudet["referrer"] || fnmatch($v["path"], $cudet["referrer"]))) { // Everything is given, now before we go any further, let's check if we have invited this user before if (file_exists($proactivefile)) { // We need the pro active file include_once $proactivefile; if (isset($LV_PROACTIVE) && !empty($LV_PROACTIVE)) { foreach($LV_PROACTIVE as $m) { if ($m['session'] == $_POST['rlbid'] && $m['message'] == $v['message']) { // Not again, so we die here die(json_encode(array('status' => false, 'lastvisit' => $lastvisit))); } } } else { // We have no result, so we can remove it unlink($proactivefile); } } // Set the engage message to shown $jakdb->update("buttonstats", ["message" => $v['message'], "readtime" => 1], ["session" => $_POST['rlbid']]); $imgurl = ''; if (filter_var($v['imgpath'], FILTER_VALIDATE_URL) && is_array(getimagesize($v['imgpath']))) $imgurl = $v['imgpath']; // Get the proactive message in vars so they can be loaded into the template $engtitle = $v['title']; $engimg = $imgurl; $engicon = $v['imgpath']; $engmsg = $v['message']; $engconfirm = $v["btn_confirm"]; $engcancel = $v["btn_cancel"]; $engsound = $v['soundalert']; // Prepare the proactive window $lcdrm = true; include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/btn/'.$jakwidget[$widgetid]["btn_tpl"]; // Load the style from the package config file $engagediv = $wtplsett["engagehtml"]; // Get the engage sessions for auto engage $autoengage = $jakdb->select("buttonstats", ["id", "session", "message"], ["readtime[>]" => 0]); if (isset($autoengage) && !empty($autoengage)) { $pafile = ""; JAK_base::jakWriteinCache($proactivefile, $pafile, ''); } die(json_encode(array('status' => true, 'engage' => true, 'engagediv' => $engagediv, 'cposition' => $wtplsett["chatposition"], 'showalert' => $v['showalert'], 'lastvisit' => $lastvisit))); } } } } // Finish check slide out window } // We have nothing to do, we will return false die(json_encode(array('status' => false, 'lastvisit' => $lastvisit))); break; case 'quickstart': // Get the department $dep_direct = 0; if (isset($jakwidget[$widgetid]['depid']) && is_numeric($jakwidget[$widgetid]['depid']) && $jakwidget[$widgetid]['depid'] != 0) { $dep_direct = $jakwidget[$widgetid]['depid']; } // Operator ID if set. $op_direct = 0; if (isset($jakwidget[$widgetid]['singleopid']) && is_numeric($jakwidget[$widgetid]['singleopid']) && $jakwidget[$widgetid]['singleopid'] != 0) $op_direct = $jakwidget[$widgetid]['singleopid']; // Get the PHP GET for quick login $jkp = $_POST; // Errors in Array $errors = array(); if (empty($jkp['quickstart_chat_msg']) || strlen(trim($jkp['quickstart_chat_msg'])) <= 1) { $errors['quickstart_chat_msg'] = $jkl['e2']; } // Finally we cound the sessions and display an error $as = 0; if (isset($jakosub['activechats']) && $jakosub['activechats'] != 0) { $as = $jakdb->count("sessions", "id", ["AND" => ["opid" => $opcacheid, "status" => 1, "ended" => 0]]); if ($as >= $jakosub['activechats']) { $errors['chatlimit'] = $jkl['e20']; } } if (count($errors) > 0) { // We have an error, let's send it die(json_encode(array('status' => false, 'error' => $errors))); } else { // Country stuff $countryName = 'Disabled'; $countryAbbrev = 'xx'; $city = 'Disabled'; $countryLong = $countryLat = ''; // if ip is valid do the whole thing if ($ipa && !$ua->isRobot()) { // we will use the local storage for geo $removeloc = false; if (isset($_POST['geo']) && !empty($_POST['geo'])) { // Always escape any user input, including cookies: list($city, $countryName, $countryAbbrev, $countryLat, $countryLong, $storedtime) = explode('|', strip_tags(jak_string_encrypt_decrypt($_POST['geo'], false))); // We check if the geo data is not older then if (isset($storedtime) && !empty($storedtime) && strtotime('+3 day', $storedtime) > time() || !isset($country_code) || empty($country_code)) $removeloc = true; } if ($removeloc) { // Try to get the data from the button table $bts = $jakdb->get("buttonstats", ["country", "countrycode", "latitude", "longitude"], ["session" => $_POST["rlbid"]]); if (!empty($bts)) { $countryName = $bts["country"]; $countryAbbrev = $bts["countrycode"]; $city = 'Disabled'; $countryLong = $bts["longitude"]; $countryLat = $bts["latitude"]; } } } // Get the user agent $valid_agent = filter_var($_SERVER['HTTP_USER_AGENT'], FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Get the crossurl $crossurl = ""; $crossurl = $jakdb->get("buttonstats", "crossurl", ["session" => $_POST['rlbid']]); // Clean message $message = strip_tags($jkp['quickstart_chat_msg']); $message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS); $message = trim($message); // Now let's check if we have a unique random id if ($jakdb->has("sessions", ["uniqueid" => $message])) { // Now we can reopen the chat $restorechat = $jakdb->get("sessions", "*", ["uniqueid" => $message]); // Get the vars $unique_restore = $restorechat["uniqueid"]; $cid = $restorechat["id"]; // Restore the tables $jakdb->update("sessions", ["status" => 1, "ended" => 0, "session" => $_POST['rlbid']], ["id" => $restorechat["id"]]); $jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0, "hide" => 0], ["convid" => $restorechat["id"]]); // Now send notifications if whish so $result = $jakdb->select("user", ["id", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "chat_dep" => [0, $dep_direct], "access" => 1]]); if (isset($result) && !empty($result)) foreach ($result as $row) { if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) { $url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid)); jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]); } } // Get the details encrypted $cudetails = jak_string_encrypt_decrypt($restorechat["id"].":#:".$restorechat["uniqueid"].":#:".$restorechat["userid"].":#:".$restorechat["name"].":#:".$restorechat["email"].":#:".$restorechat["phone"].":#:".$restorechat["usr_avatar"].":#:".$restorechat["lang"]); } else { // Get the avatar $avatar = "/lctemplate/".$jakwidget[$widgetid]['template']."/avatar/business/1.jpg"; // create the guest account $salt = rand(100, 1000000); $userid = $jkl['g51'].$ipa.$salt; $clientname = ($jkp['start_name'] ? $jkp['start_name'] : filter_var($jkl['g51'].'_'.$salt, FILTER_SANITIZE_FULL_SPECIAL_CHARS)); $clientemail = ($jkp['start_email'] ? $jkp['start_email'] : ""); $uphone = ""; if (isset($jkp['start_phone']) && !empty($jkp['start_phone'])) $uphone = $jkp['start_phone']; // Generate a random string to open the chat again $unique_chatid = random_bytes(5); $unique_restore = bin2hex($unique_chatid); // We have a logged in client $clientid = 0; if (isset($jakclient)) { // Set the correct client id $clientid = $jakclient->getVar("id"); // Update the chat request for the client $jakdb->update("clients", ["chatrequests[+]" => 1], ["id" => $clientid]); } // add entry to sql $jakdb->insert("sessions", ["opid" => $opcacheid, "widgetid" => $jakwidget[$widgetid]["id"], "uniqueid" => $unique_restore, "userid" => $userid, "department" => $dep_direct, "operatorid" => $op_direct, "clientid" => $clientid, "template" => $jakwidget[$widgetid]['template'], "avatarset" => $jakwidget[$widgetid]['avatarset'], "usr_avatar" => $avatar, "name" => $clientname, "email" => $clientemail, "city" => $city, "country" => $countryName, "countrycode" => $countryAbbrev, "longitude" => $countryLong, "latitude" => $countryLat, "lang" => $lang, "initiated" => time(), "status" => 1, "session" => $_POST['rlbid']]); $cid = $jakdb->id(); if ($cid) { // Get the user details encrypted $cudetails = jak_string_encrypt_decrypt($cid.":#:".$unique_restore.":#:".$userid.":#:".$clientname.":#:".$clientemail.":#:".$uphone.":#:".$avatar.":#:".$lang); // Start with the checkstatus table foreach ($HD_DEPARTMENTS as $d) { if ($dep_direct == $d["id"]) { if ($d['title']) $deptitle = $d['title']; } } // Write the log file each time a new chat starts JAK_base::jakWhatslog($userid, $opcacheid, 0, 0, 7, $cid, (isset($_COOKIE['WIOgeoData']) ? $_COOKIE['WIOgeoData'] : ''), $clientname, $_SERVER['REQUEST_URI'], $ipa, $valid_agent); // Set the chat session status $jakdb->insert("checkstatus", ["opid" => $opcacheid, "convid" => $cid, "depid" => $dep_direct, "department" => $deptitle, "operatorid" => $op_direct, "files" => JAK_CHAT_UPLOAD_STANDARD, "initiated" => time()]); if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) { if ($v["msgtype"] == 5 && $v["lang"] == $lang && ($dep_direct == $v["department"] || $v["department"] == 0)) { $phold = array("%operator%","%client%","%email%"); $replace = array("", $clientname, JAK_EMAIL); $messageaut = str_replace($phold, $replace, $v["message"]); $jakdb->insert("transcript", [ "name" => $jkl["g56"], "message" => $messageaut, "convid" => $cid, "class" => "notice", "time" => $jakdb->raw("NOW()")]); } } // Your personal restore code $jakdb->insert("transcript", [ "name" => $jkl["g56"], "message" => sprintf($jkl["g70"], $unique_restore), "convid" => $cid, "class" => "notice", "time" => $jakdb->raw("NOW()")]); // Convert emotji $answerdisp = Emojione\Emojione::toImage($message); $jakdb->insert("transcript", [ "name" => $clientname, "user" => $clientemail, "message" => $message, "convid" => $cid, "class" => "user", "time" => $jakdb->raw("NOW()")]); // Now we pick the bot answer if one exists $botanswer = $answerdisp = ''; $chatgpt = false; if (JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) { // Let's make the call $botanswer = jak_chatgpt_chat($message, "", $jakwidget[$widgetid]['chatgpt_helpful'], $jakwidget[$widgetid]["id"], $lang, $dep_direct); if (!empty($botanswer)) { $jakdb->insert("transcript", [ "name" => $jkl["g74"], "message" => $botanswer, "convid" => $cid, "class" => "bot", "time" => $jakdb->raw("NOW()")]); // Url converter $answerdisp = nl2br(replace_urls($botanswer)); // Convert emotji $answerdisp = Emojione\Emojione::toImage($answerdisp); // it is true $chatgpt = true; } } if (!empty($HD_BOT_ANSWER) && !$chatgpt) { // we set the message to lower case $message = strtolower($message); foreach ($HD_BOT_ANSWER as $v) { if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) { // we set the bot question to lower case $bot_question = strtolower($v["question"]); if (strpos($bot_question, ",") !== false ) { $bot_question = explode(",", $bot_question); // We do not have to type the exact word, it will pick the correct word in the string if (isset($bot_question) && is_array($bot_question)) foreach ($bot_question as $q) { if ($message == $q) { $botanswer = strip_tags($v["answer"]); break; } // we filter out sentences if (strpos($message, $q) !== false) { $botanswer = strip_tags($v["answer"]); break; } } } else { // Check if we have a word only if ($message == $bot_question) { $botanswer = strip_tags($v["answer"]); break; } // we filter out sentences if (strpos($message, $bot_question) !== false) { $botanswer = strip_tags($v["answer"]); break; } } } } // Fix for wildcard bot answer if (empty($botanswer)) foreach ($HD_BOT_ANSWER as $v) { if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) { // we set the bot question to lower case $bot_question = strtolower($v["question"]); // Check if we have a wildcard if ($bot_question == "*") { $botanswer = strip_tags($v["answer"]); break; } } } // Proceed with displaying the bot answer if (!empty($botanswer)) { $botanswer = filter_var($botanswer, FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Place holder converters $phold = array("%client%","%email%"); $replace = array($clientname, JAK_EMAIL); $botanswer = str_replace($phold, $replace, $botanswer); // Url converter $answerdisp = nl2br(replace_urls($botanswer)); // Convert emotji $answerdisp = Emojione\Emojione::toImage($answerdisp); $jakdb->insert("transcript", [ "name" => $jkl["g74"], "message" => $botanswer, "convid" => $cid, "class" => "bot", "time" => $jakdb->raw("NOW()")]); } } // Now send notifications if whish so $result = $jakdb->select("user", ["id", "chat_dep", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "access" => 1]]); // Any client? if (isset($result) && !empty($result)) foreach ($result as $row) { // Let's check if we have the time or always notification on if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) { // Now we check for the department if ($row["chat_dep"] == 0 || in_array($dep_direct, explode(",", $row["chat_dep"]))) { $url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid)); jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]); } } } } } } // Forward the client to the correct URL $chaturl = JAK_rewrite::jakParseurl('lc', $_POST["chatstatus"], $_GET["id"], $_GET["lang"], $cid, $unique_restore); // Ok, we can send the true status die(json_encode(array('status' => true, 'customer' => $cudetails, 'crossurl' => $crossurl, 'gotochat' => str_replace('include/', '', $chaturl)))); break; case 'start': $jkp = $_POST; // Errors in Array $errors = array(); if (empty($jkp['start_name']) || strlen(trim($jkp['start_name'])) <= 2) { $errors['start_name'] = $jkl['e']; } if (((isset($widgetsettings[$widgetid]['start_email_required']) && $widgetsettings[$widgetid]['start_email_required'] == "Yes") || !empty($jkp['start_email'])) && !filter_var($jkp['start_email'], FILTER_VALIDATE_EMAIL)) { $errors['start_email'] = $jkl['e1']; } if (JAK_EMAIL_BLOCK && ((isset($widgetsettings[$widgetid]['start_email_required']) && $widgetsettings[$widgetid]['start_email_required'] == "Yes") || !empty($jkp['start_email']))) { $blockede = explode(',', JAK_EMAIL_BLOCK); if (in_array($jkp['start_email'], $blockede) || in_array(strrchr($jkp['start_email'], "@"), $blockede)) { $errors['start_email'] = $jkl['e10']; } } if (isset($widgetsettings[$widgetid]['start_phone_required']) && $widgetsettings[$widgetid]['start_phone_required'] == "Yes" && !filter_var($jkp['start_phone'], FILTER_SANITIZE_NUMBER_INT)) { $errors['start_phone'] = $jkl['e14']; } if (empty($jkp['start_chat_msg']) || strlen(trim($jkp['start_chat_msg'])) <= 1) { $errors['start_chat_msg'] = $jkl['e2']; } // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); // Ok field by field if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) { $errors[$fvstore[0]] = $jkl['f']; } } } // Finally we cound the sessions and display an error $as = 0; if (isset($jakosub['activechats']) && $jakosub['activechats'] != 0) { $as = $jakdb->count("sessions", "id", ["AND" => ["opid" => $opcacheid, "status" => 1, "ended" => 0]]); if ($as >= $jakosub['activechats']) { $errors['chatlimit'] = $jkl['e20']; } } // Count the errors if erros show them of not proceed if (count($errors) > 0) { // We have an error, let's send it die(json_encode(array('status' => false, 'error' => $errors))); } else { // Country stuff $countryName = 'Disabled'; $countryAbbrev = 'xx'; $city = 'Disabled'; $countryLong = $countryLat = ''; // if ip is valid do the whole thing if ($ipa && !$ua->isRobot()) { // we will use the local storage for geo $removeloc = false; if (isset($_POST['geo']) && !empty($_POST['geo'])) { // Always escape any user input, including cookies: list($city, $countryName, $countryAbbrev, $countryLat, $countryLong, $storedtime) = explode('|', strip_tags(jak_string_encrypt_decrypt($_POST['geo'], false))); // We check if the geo data is not older then if (isset($storedtime) && !empty($storedtime) && strtotime('+3 day', $storedtime) > time() || !isset($country_code) || empty($country_code)) $removeloc = true; } if ($removeloc) { // Try to get the data from the button table $bts = $jakdb->get("buttonstats", ["country", "countrycode", "latitude", "longitude"], ["session" => $_POST["rlbid"]]); if (!empty($bts)) { $countryName = $bts["country"]; $countryAbbrev = $bts["countrycode"]; $city = 'Disabled'; $countryLong = $bts["longitude"]; $countryLat = $bts["latitude"]; } } } // Get the user agent $valid_agent = filter_var($_SERVER['HTTP_USER_AGENT'], FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Get the crossurl $crossurl = ""; $crossurl = $jakdb->get("buttonstats", "crossurl", ["session" => $_POST['rlbid']]); // Clean message $message = strip_tags($jkp['start_chat_msg']); $message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS); $message = trim($message); // We collect the department and operator id $dep_direct = $op_direct = 0; if (isset($jkp['start_department']) && is_numeric($jkp['start_department'])) $dep_direct = $jkp['start_department']; if (isset($jakwidget[$widgetid]['singleopid']) && is_numeric($jakwidget[$widgetid]['singleopid']) && $jakwidget[$widgetid]['singleopid'] != 0) $op_direct = $jakwidget[$widgetid]['singleopid']; if (isset($jkp['start_op_direct']) && is_numeric($jkp['start_op_direct'])) $op_direct = $jkp['start_op_direct']; // We do have a direct operator selection if (isset($jkp['start_opid_select']) && is_numeric($jkp['start_opid_select'])) $op_direct = $jkp['start_opid_select']; // Now let's check if we have a unique random id if ($jakdb->has("sessions", ["uniqueid" => $message])) { // Now we can reopen the chat $restorechat = $jakdb->get("sessions", "*", ["uniqueid" => $message]); // Get the vars $unique_restore = $restorechat["uniqueid"]; $cid = $restorechat["id"]; // Restore the tables $jakdb->update("sessions", ["status" => 1, "ended" => 0, "session" => $_POST['rlbid']], ["id" => $restorechat["id"]]); $jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0, "hide" => 0], ["convid" => $restorechat["id"]]); // Now send notifications if whish so $result = $jakdb->select("user", ["id", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "chat_dep" => [0, $dep_direct], "access" => 1]]); if (isset($result) && !empty($result)) foreach ($result as $row) { if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) { $url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid)); jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]); } } // Get the details encrypted $cudetails = jak_string_encrypt_decrypt($restorechat["id"].":#:".$restorechat["uniqueid"].":#:".$restorechat["userid"].":#:".$restorechat["name"].":#:".$restorechat["email"].":#:".$restorechat["phone"].":#:".$restorechat["usr_avatar"].":#:".$restorechat["lang"]); } else { // Get the avatar $avatar = "/lctemplate/".$jakwidget[$widgetid]['template']."/avatar/business/1.jpg"; if (isset($jkp['avatar']) && !empty($jkp['avatar'])) $avatar = $jkp['avatar']; // create the guest account $salt = rand(100, 1000000); $userid = $jkl['g51'].$ipa.$salt; $clientname = ($jkp['start_name'] ? $jkp['start_name'] : filter_var($jkl['g51'].'_'.$salt, FILTER_SANITIZE_FULL_SPECIAL_CHARS)); $clientemail = ($jkp['start_email'] ? $jkp['start_email'] : ""); $uphone = ""; if (isset($jkp['start_phone']) && !empty($jkp['start_phone'])) $uphone = $jkp['start_phone']; // Generate a random string to open the chat again $unique_chatid = random_bytes(5); $unique_restore = bin2hex($unique_chatid); // We have a logged in client $clientid = 0; if (isset($jakclient)) { // Set the correct client id $clientid = $jakclient->getVar("id"); // Update the chat request for the client $jakdb->update("clients", ["chatrequests[+]" => 1], ["id" => $clientid]); } // add entry to sql $jakdb->insert("sessions", ["opid" => $opcacheid, "widgetid" => $jakwidget[$widgetid]["id"], "uniqueid" => $unique_restore, "userid" => $userid, "department" => $dep_direct, "operatorid" => $op_direct, "clientid" => $clientid, "template" => $jakwidget[$widgetid]['template'], "avatarset" => $jakwidget[$widgetid]['avatarset'], "usr_avatar" => $avatar, "name" => $clientname, "email" => $clientemail, "phone" => $uphone, "city" => $city, "country" => $countryName, "countrycode" => $countryAbbrev, "longitude" => $countryLong, "latitude" => $countryLat, "lang" => $lang, "initiated" => time(), "status" => 1, "session" => $_POST['rlbid']]); $cid = $jakdb->id(); if ($cid) { // Get the user details encrypted $cudetails = jak_string_encrypt_decrypt($cid.":#:".$unique_restore.":#:".$userid.":#:".$clientname.":#:".$clientemail.":#:".$uphone.":#:".$avatar.":#:".$lang); // Start with the checkstatus table foreach ($HD_DEPARTMENTS as $d) { if ($dep_direct == $d["id"]) { if ($d['title']) $deptitle = $d['title']; } } // Write the log file each time someone tries to login before JAK_base::jakWhatslog($userid, $opcacheid, 0, 0, 7, $cid, (isset($_POST['geo']) ? $_POST['geo'] : ''), $clientname, $_SERVER['REQUEST_URI'], $ipa, $valid_agent); // Set the chat session status $jakdb->insert("checkstatus", ["opid" => $opcacheid, "convid" => $cid, "depid" => $dep_direct, "department" => $deptitle, "operatorid" => $op_direct, "files" => JAK_CHAT_UPLOAD_STANDARD, "initiated" => time()]); // Enter the predefined answer if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) { if ($v["msgtype"] == 5 && $v["lang"] == $lang && ($dep_direct == $v["department"] || $v["department"] == 0)) { $phold = array("%operator%","%client%","%email%"); $replace = array("", $clientname, JAK_EMAIL); $messageaut = str_replace($phold, $replace, $v["message"]); $jakdb->insert("transcript", [ "name" => $jkl["g56"], "message" => $messageaut, "convid" => $cid, "class" => "notice", "time" => $jakdb->raw("NOW()")]); } } // Your personal restore code $jakdb->insert("transcript", [ "name" => $jkl["g56"], "message" => sprintf($jkl["g70"], $unique_restore), "convid" => $cid, "class" => "notice", "time" => $jakdb->raw("NOW()")]); // The customer message and convert emotji $answerdisp = Emojione\Emojione::toImage($message); $jakdb->insert("transcript", [ "name" => $clientname, "user" => $userid, "message" => $message, "convid" => $cid, "class" => "user", "time" => $jakdb->raw("NOW()")]); // Now we pick the bot answer if one exists $botanswer = $answerdisp = ''; $chatgpt = false; if (JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) { // Let's make the call $botanswer = jak_chatgpt_chat($message, "", $jakwidget[$widgetid]['chatgpt_helpful'], $jakwidget[$widgetid]["id"], $lang, $dep_direct); if (!empty($botanswer)) { $jakdb->insert("transcript", [ "name" => $jkl["g74"], "message" => $botanswer, "convid" => $cid, "class" => "bot", "time" => $jakdb->raw("NOW()")]); // Url converter $answerdisp = nl2br(replace_urls($botanswer)); // Convert emotji $answerdisp = Emojione\Emojione::toImage($answerdisp); // it is true $chatgpt = true; } } if (!empty($HD_BOT_ANSWER) && !$chatgpt) { // we set the message to lower case $message = strtolower($message); foreach ($HD_BOT_ANSWER as $v) { if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) { // we set the bot question to lower case $bot_question = strtolower($v["question"]); if (strpos($bot_question, ",") !== false ) { $bot_question = explode(",", $bot_question); // We do not have to type the exact word, it will pick the correct word in the string if (isset($bot_question) && is_array($bot_question)) foreach ($bot_question as $q) { if ($message == $q) { $botanswer = strip_tags($v["answer"]); break; } // we filter out sentences if (strpos($message, $q) !== false) { $botanswer = strip_tags($v["answer"]); break; } } } else { // Check if we have a word only if ($message == $bot_question) { $botanswer = strip_tags($v["answer"]); break; } // we filter out sentences if (strpos($message, $bot_question) !== false) { $botanswer = strip_tags($v["answer"]); break; } } } } // Fix for wildcard bot answer if (empty($botanswer)) foreach ($HD_BOT_ANSWER as $v) { if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $dep_direct) && $v["lang"] == $lang) { $bot_question = strtolower($v["question"]); // Check if we have a wildcard if ($bot_question == "*") { $botanswer = strip_tags($v["answer"]); } } } // Proceed with displaying the bot answer if (!empty($botanswer)) { $botanswer = filter_var($botanswer, FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Place holder converters $phold = array("%client%","%email%"); $replace = array($clientname, JAK_EMAIL); $botanswer = str_replace($phold, $replace, $botanswer); // Url converter $answerdisp = nl2br(replace_urls($botanswer)); // Convert emotji $answerdisp = Emojione\Emojione::toImage($answerdisp); $jakdb->insert("transcript", [ "name" => $jkl["g74"], "message" => $botanswer, "convid" => $cid, "class" => "bot", "time" => $jakdb->raw("NOW()")]); } } // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) { $jakdb->insert("chatcustomfields", ["convid" => $cid, "name" => $clientname, "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]); } } } // Now send notifications if whish so $result = $jakdb->select("user", ["id", "chat_dep", "username", "email", "alwaysnot", "emailnot", "hours_array", "pusho_tok", "pusho_key", "phonenumber", "push_notifications"], ["AND" => ["OR" => ["available" => 0, "alwaysnot" => 1], "access" => 1]]); // Any client? if (isset($result) && !empty($result)) foreach ($result as $row) { // Let's check if we have the time or always notification on if (JAK_base::jakAvailableHours($row["hours_array"], date('Y-m-d H:i:s')) || $row["alwaysnot"] == 1) { // Now we check for the department if ($row["chat_dep"] == 0 || in_array($dep_direct, explode(",", $row["chat_dep"]))) { $url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $cid)); jak_send_notifications($row["id"], $cid, JAK_TITLE, JAK_TW_MSG, $url, $row["push_notifications"], $row["emailnot"], $row["email"], $row["pusho_tok"], $row["pusho_key"], $row["phonenumber"]); } } } } } } // Forward the client to the correct URL $chaturl = JAK_rewrite::jakParseurl('lc', $_POST["chatstatus"], $_GET["id"], $_GET["lang"], $cid, $unique_restore); // Ok, we can send the true status die(json_encode(array('status' => true, 'customer' => $cudetails, 'crossurl' => $crossurl, 'gotochat' => str_replace('include/', '', $chaturl)))); break; case 'sendmsg': if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Get the absolute url for the image $ava_url = str_replace('include/', '', BASE_URL); // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); // Get the absolute url for the image $ava_url = str_replace('include/', '', BASE_URL); if (isset($cudetails[0]) && is_numeric($cudetails[0]) && $jakdb->has("sessions", ["session" => $_POST['rlbid']])) { $row = $jakdb->get("checkstatus", ["convid", "depid", "operatorid", "operator", "pusho", "hide", "statuso", "initiated"], ["convid" => $cudetails[0]]); if (isset($row) && !empty($row)) { $message = html_entity_decode($_POST['msg']); $message = strip_tags($message); $message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS); $message = trim($message); if (isset($message) && !empty($message) && $row['hide'] <= 1) { // We reset the chat so we can send messages again if ($row["hide"] == 1) { // Update the database $jakdb->update("sessions", ["status" => 1, "fcontact" => 0, "ended" => 0], ["id" => $row['convid']]); $jakdb->update("checkstatus", ["hide" => 0], ["convid" => $row['convid']]); } // Remove the file from the cache directory $livepreviewfile = APP_PATH.JAK_CACHE_DIRECTORY.'/livepreview'.$row['convid'].'.txt'; if (file_exists($livepreviewfile)) { // Finally remove the file and start fresh unlink($livepreviewfile); } // Convert urls $messagedisp = nl2br(replace_urls($message)); // Convert emotji $messagedisp = Emojione\Emojione::toImage($messagedisp); // Check for duplicate messages if (isset($_POST["lastmsg"]) && $_POST["lastmsg"] == $message) { die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['g75'])))); } $jakdb->insert("transcript", [ "name" => $cudetails[3], "message" => $message, "user" => $cudetails[2], "convid" => $row['convid'], "sentstatus" => 1, "class" => "user", "time" => $jakdb->raw("NOW()")]); $lastid = $jakdb->id(); $jakdb->update("checkstatus", ["newo" => 1, "typec" => 0], ["convid" => $row['convid']]); // New Bot, if no one is chatting, bot message available, department match and message the same as question $answer = $botdisp = ""; // We have ChatGTP build in, let's check if we run it $chatgpt = false; if (empty($row["operator"]) && JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) { // it is true $chatgpt = true; } if (empty($row["operator"]) && !empty($HD_BOT_ANSWER) && !$chatgpt) { // we set the message to lower case $message = strtolower($message); foreach ($HD_BOT_ANSWER as $v) { if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $row["depid"]) && $v["lang"] == $lang) { $question = strtolower($v["question"]); if (strpos($question, ",") !== false ) { $question = explode(",", $question); // We do not have to type the exact word, it will pick the correct word in the string if (isset($question) && is_array($question)) foreach ($question as $q) { if ($message == $q) { $answer = strip_tags($v["answer"]); break; } // we filter out sentences if (strpos($message, $q) !== false) { $answer = strip_tags($v["answer"]); break; } } } else { // Check if we have a word only if ($message == $question) { $answer = strip_tags($v["answer"]); break; } // we filter out sentences if (strpos($message, $question) !== false) { $answer = strip_tags($v["answer"]); break; } } } } // Fix for wildcard bot answer if (empty($answer)) foreach ($HD_BOT_ANSWER as $v) { if (($v['widgetids'] == 0 || in_array($_GET['id'], explode(",", $v['widgetids']))) && ($v["depid"] == 0 || $v["depid"] == $row["depid"]) && $v["lang"] == $lang) { $question = $v["question"]; // Check if we have a wildcard if (empty($answer) && $question == "*") { $answer = strip_tags($v["answer"]); break; } } } // Proceed with displaying the bot answer if (!empty($answer)) { $answer = filter_var($answer, FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Place holder converters $phold = array("%client%","%email%"); $replace = array($cudetails[3], JAK_EMAIL); $answer = str_replace($phold, $replace, $answer); $jakdb->insert("transcript", [ "name" => $jkl["g74"], "message" => $answer, "convid" => $row['convid'], "class" => "bot", "time" => $jakdb->raw("NOW()")]); // Get he last id $lastidbot = $jakdb->id(); // Url converter $botdisp = nl2br(replace_urls($answer)); // Convert emotji $botdisp = Emojione\Emojione::toImage($botdisp); } } // We will need design $lcdnm = true; include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"]; // Now load the message $chatmsg = $wtplsett["chatinsert"]; // Now attach the bot message if (!empty($botdisp)) $chatmsg .= $wtplsett["chatbotinsert"]; // Finally let's inform the operator if set and time is older then the set minutes if ($row['pusho'] && (time() - $row['statuso']) > JAK_PUSH_REMINDER) { $jakdb->update("checkstatus", ["statuso" => time()], ["convid" => $row['convid']]); $pushorow = $jakdb->get("user", ["pusho_tok", "pusho_key", "push_notifications"], ["id" => $row['operatorid']]); // Let's send some notifications if ($pushorow["push_notifications"]) { $url = str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_OPERATOR_LOC, 'live', $row['convid'])); jak_send_notifications($row["operatorid"], $row['convid'], JAK_TITLE.' '.$jkl['g22'], $messagedisp, $url, $pushorow["push_notifications"], 0, "", $pushorow["pusho_tok"], $pushorow["pusho_key"], ""); } } die(json_encode(array('status' => true, "html" => $chatmsg, 'lastid' => $lastid, 'lastmsg' => $message, "placeholder" => $jkl["g60"], "chatgpt" => $chatgpt))); // Chat is hidden, no more messages and end the session } elseif ($row['hide'] == 2) { $message = ''; if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) { if ($v["msgtype"] == 4 && $v["lang"] == $lang) { $phold = array("%operator%","%client%","%email%"); $replace = array($row['operator'], $cudetails[3], JAK_EMAIL); $message = str_replace($phold, $replace, $v["message"]); $jakdb->insert("transcript", [ "name" => $jkl["g56"], "message" => $message, "convid" => $row['convid'], "class" => "notice", "time" => $jakdb->raw("NOW()")]); $lastid = $jakdb->id(); } } // $jakdb->update("sessions", ["ended" => 0, "status" => 1], ["id" => $row['convid']]); // $jakdb->update("checkstatus", ["newo" => 1, "typec" => 0, "hide" => 0], ["convid" => $row['convid']]); // We will need design $lcdnm = true; include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"]; // Load the style from the package config file $chatmsg = $wtplsett["chatinsertended"]; die(json_encode(array('status' => true, "html" => $chatmsg, 'lastid' => $lastid, "placeholder" => $jkl["g60"]))); } else { die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2'])))); } } } } die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2'])))); break; case 'chatgpt': if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); if (isset($cudetails[0]) && is_numeric($cudetails[0]) && $jakdb->has("sessions", ["session" => $_POST['rlbid']])) { // Get the details $row = $jakdb->get("checkstatus", ["convid", "depid", "operatorid", "operator", "pusho", "hide", "statuso", "initiated"], ["convid" => $cudetails[0]]); if (isset($row) && !empty($row)) { // Reset $chatmsg = $answer = $botdisp = ""; $message = html_entity_decode($_POST['msg']); $message = strip_tags($message); $message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS); $message = trim($message); // We have ChatGTP build in, let's check if we run it $chatgpt = false; if (empty($row["operator"]) && JAK_OPENAI_CHATGPT && !empty(JAK_OPENAI_APIKEY) && $jakwidget[$widgetid]['chatgpt']) { // We need the previous messages from chatgpt $gptmsgs = $jakdb->select("transcript", ["message"], ["AND" => ["convid" => $row['convid'], "class" => "bot"]]); // Let's make the call $answer = jak_chatgpt_chat($message, $gptmsgs, $jakwidget[$widgetid]['chatgpt_helpful'], $jakwidget[$widgetid]['id'], $jakwidget[$widgetid]["lang"], $row["depid"]); if (!empty($answer)) { $jakdb->insert("transcript", [ "name" => $jkl["g74"], "message" => $answer, "convid" => $row['convid'], "class" => "bot", "time" => $jakdb->raw("NOW()")]); // Get he last id $lastidbot = $jakdb->id(); // Url converter $botdisp = nl2br(replace_urls($answer)); // Convert emotji $botdisp = Emojione\Emojione::toImage($botdisp); // it is true $chatgpt = true; } } // We will need the template $lcdnm = true; include_once APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"]; // Now attach the bot message if (!empty($botdisp) && $chatgpt) { $chatmsg = $wtplsett["chatbotinsert"]; die(json_encode(array('status' => true, "html" => $chatmsg))); } else { die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2'])))); } } } } die(json_encode(array('status' => false, 'error' => stripcslashes($jkl['e2'])))); break; case 'getmsg': if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Get the absolute url for the image $ava_url = str_replace('include/', '', BASE_URL); // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); if (isset($cudetails[0]) && is_numeric($cudetails[0]) && $jakdb->has("sessions", ["session" => $_POST['rlbid']])) { // Reset vars $chat = $botanswer = ''; $lastid = 0; $loadsingle = false; if (isset($_POST['lastid']) && is_numeric($_POST['lastid']) && $_POST['lastid'] != 0) { $lastid = $_POST['lastid']; $loadsingle = true; } $result = $jakdb->select("transcript", ["[>]user" => ["operatorid" => "id"]], ["transcript.id", "transcript.name", "transcript.message", "transcript.operatorid", "transcript.editoid", "transcript.edited", "transcript.quoted", "transcript.time", "transcript.class", "user.picture"], ["OR #Extra clause" => [ "AND #normal" => [ "transcript.convid" => $cudetails[0], "transcript.id[>]" => $lastid, "transcript.plevel" => 1 ], "AND #not read" => [ "transcript.convid" => $cudetails[0], "transcript.sentstatus" => 0, "transcript.plevel" => 1 ] ], "ORDER" => ["transcript.id" => "ASC"]]); if (isset($result) && !empty($result)) { // Let's load the template array $lcdrm = true; foreach ($result as $row) { // On which class to show a system image $systemimg = array("bot", "notice", "url", "ended"); // Get the current class $chatclass = $row["class"]; $avaimg = $ava_url.$cudetails[6]; if ($row["picture"] && $row["operatorid"]) $avaimg = $ava_url.JAK_FILES_DIRECTORY.$row["picture"]; if (in_array($chatclass, $systemimg)) $avaimg = $ava_url.'lctemplate/'.$jakwidget[$widgetid]['template'].'/avatar/'.$jakwidget[$widgetid]['avatarset'].'/system.jpg'; // We convert the br $message = nl2br($row['message'], false); // we have file if ($chatclass == "download") { if ($row['operatorid'] == 0) $chatclass = "user"; $splitmsg = explode(":#:", $message); if (file_exists(CLIENT_UPLOAD_DIR.$splitmsg[0])) { // Get the file $theupfile = $ava_url.'_showfile.php?i='.jak_encrypt_decrypt($message); // We have an image if (getimagesize(CLIENT_UPLOAD_DIR.$splitmsg[0])) { $message = 'chat image'; } else { $message = ' '.basename($splitmsg[1]).''; } } else { $message = $jkl['e19']; } } else { // We convert the urls $message = replace_urls($message); } // Convert emotji $message = Emojione\Emojione::toImage($message); // Get the quote msg $quotemsg = ''; if ($row['quoted']) { $quotemsg = $jakdb->get("transcript", "message", ["id" => $row["quoted"]]); // Convert urls $quotemsg = nl2br(replace_urls($quotemsg), false); // Convert emotji $quotemsg = Emojione\Emojione::toImage($quotemsg); } // We will need design include APP_PATH.'lctemplate/'.$jakwidget[$widgetid]['template'].'/tplblocks/chat/'.$jakwidget[$widgetid]["chat_tpl"]; // Now we need to figure for who the message is if (isset($chatclass) && $chatclass == "user") { $chat .= $wtplsett["clientmsg"]; } elseif (isset($chatclass) && $chatclass == "admin") { $chat .= $wtplsett["operatormsg"]; } elseif (isset($chatclass) && $chatclass == "notice") { $chat .= $wtplsett["infomsg"]; } elseif (isset($chatclass) && $chatclass == "download") { $chat .= $wtplsett["download"]; } elseif (isset($chatclass) && $chatclass == "bot") { $chat .= $wtplsett["chatbot"]; } // Set the session for the redirect $redirecturl = ""; if ($row["class"] == "url") { // Update the url to visited $jakdb->update("transcript", ["class" => "urlvisited", "plevel" => 2], ["id" => $row["id"]]); $redirecturl = $row['message']; } // finally update the entry to read $jakdb->update("transcript", ["sentstatus" => 1], ["id" => $row["id"]]); // Get the last id $lastid = $row["id"]; } die(json_encode(array("status" => 1, "html" => $chat, "lastid" => $lastid, "placeholder" => $jkl["g60"], "redirecturl" => $redirecturl))); } } } die(json_encode(array("status" => false))); break; case 'typing': if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); if (isset($cudetails[0]) && is_numeric($cudetails[0])) { if (isset($_POST['typestatus']) && $_POST['typestatus'] == 1) { $result = $jakdb->update("checkstatus", ["typec" => 1], ["convid" => $cudetails[0]]); } else { $result = $jakdb->update("checkstatus", ["typec" => 0], ["convid" => $cudetails[0]]); } if ($result) { die(json_encode(array('status' => true, 'tid' => 1))); } } else { die(json_encode(array('status' => true, 'tid' => 0))); } } break; case 'livetyping': if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); if (isset($cudetails[0]) && is_numeric($cudetails[0])) { // Insert the preview message into the text file $livepreviewfile = APP_PATH.JAK_CACHE_DIRECTORY.'/livepreview'.$cudetails[0].'.txt'; if (isset($_POST['msg']) && empty($_POST['msg'])) { if (file_exists($livepreviewfile)) { // Finally remove the file and start fresh unlink($livepreviewfile); } die(json_encode(array("status" => false))); } else { // Filter the message $message = html_entity_decode($_POST['msg']); $message = strip_tags($message); $message = filter_var($message, FILTER_SANITIZE_FULL_SPECIAL_CHARS); $message = trim($message); // Let's inform others that a new client has entered the chat file_put_contents($livepreviewfile, $message); die(json_encode(array("status" => true))); } } } die(json_encode(array("status" => false))); break; case 'chatupdate': if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Reset some vars $editedmsg = $showedit = $avaimg = $operabout = ''; $otyping = $knockknock = $inchat = $kk = false; $opern = $jkl['g59']; // Filter get vars $getlang = jak_url_input_filter($_POST["lang"]); // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); // it looks like the client is not currently active if (isset($_POST["chatstatus"]) && $_POST["chatstatus"] == "closed") { // In this case, let's make sure we don't kill the session but everything else is on hold $jakdb->update("checkstatus", ["statusc" => $currentime, "newc" => 0], ["convid" => $cudetails[0]]); die(json_encode(array('status' => true))); } else { $row = $jakdb->get("checkstatus", ["convid", "depid", "operatorid", "operator", "newc", "files", "knockknock", "msgdel", "msgedit", "typeo", "denied", "hide", "datac", "initiated"], ["convid" => $cudetails[0]]); if (isset($row) && !empty($row)) { // Get the knock knock if ($row['knockknock'] == 1) $kk = $jkl["g22"]; // Update the status for better user handling $jakdb->update("checkstatus", ["statusc" => $currentime, "knockknock" => 0], ["convid" => $row['convid']]); if ($row['denied'] == 1) { $jakdb->insert("transcript", [ "name" => $cudetails[3], "message" => $jkl['g57'], "convid" => $row['convid'], "class" => "ended", "time" => $jakdb->raw("NOW()")]); // Forward the client to the correct URL $contacturl = JAK_rewrite::jakParseurl('lc', 'contactform', $_GET["id"], $_GET["lang"]); // The client goes to the contact form die(json_encode(array('status' => true, 'redirect_c' => true, 'action' => 'contactform', 'contacturl' => str_replace('include/', '', $contacturl)))); } // Chat has been expired $softended = 0; if ($row['hide'] == 1) { if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) { if ($v["msgtype"] == 29 && $v["lang"] == $lang) { $phold = array("%operator%","%client%","%email%"); $replace = array($row['operator'], $cudetails[3], JAK_EMAIL); $message = str_replace($phold, $replace, $v["message"]); // Insert the ended message $jakdb->insert("transcript", [ "name" => $cudetails[3], "message" => $message, "convid" => $row['convid'], "class" => "notice", "time" => $jakdb->raw("NOW()")]); // Inform the client about the expired chat $row['newc'] = 1; $softended = 1; } } } // Load the standard messages if (empty($row['operator'])) { if (!empty($HD_ANSWERS) && is_array($HD_ANSWERS)) foreach ($HD_ANSWERS as $v) { if ($v["msgtype"] == 1 && $v["lang"] == $lang && ($v["department"] == 0 || $v["department"] == $row["depid"]) && $row['initiated'] < ($currentime - $v["fireup"])) { $standardmsg_exist = $jakdb->has("transcript", ["AND" => ["convid" => $row['convid'], "standardmsg" => $v["id"]]]); if (!$standardmsg_exist) { $phold = array("%operator%","%client%","%email%"); $replace = array("", $cudetails[3], JAK_EMAIL); $message = str_replace($phold, $replace, $v["message"]); // Insert the ended message $jakdb->insert("transcript", [ "name" => $jkl["g56"], "message" => $message, "convid" => $row['convid'], "standardmsg" => $v["id"], "class" => "notice", "time" => $jakdb->raw("NOW()")]); $row['newc'] = 1; } } } } if ($jakwidget[$widgetid]['redirect_active'] && (empty($row['operator']) && $row['initiated'] < ($currentime - ($jakwidget[$widgetid]['redirect_after'] * 60)))) { $jakdb->update("sessions", ["status" => 0, "fcontact" => 1, "ended" => $currentime], ["id" => $row['convid']]); $jakdb->update("checkstatus", ["hide" => 1], ["convid" => $row['convid']]); // Insert the ended message $jakdb->insert("transcript", [ "name" => $cudetails[3], "message" => $jkl['g57'], "convid" => $row['convid'], "class" => "ended", "time" => $jakdb->raw("NOW()")]); if (filter_var($jakwidget[$widgetid]['redirect_url'], FILTER_VALIDATE_URL)) { die(json_encode(array('status' => true, 'redirect_cu' => $jakwidget[$widgetid]['redirect_url']))); } else { // Forward the client to the correct URL $contacturl = JAK_rewrite::jakParseurl('lc', 'contactform', $_GET["id"], $_GET["lang"]); // The client goes to the contact form die(json_encode(array('status' => true, 'redirect_c' => true, 'action' => 'contactform', 'contacturl' => str_replace('include/', '', $contacturl)))); } } // We have an operator if (isset($row['operator']) && !empty($row['operator'])) { $inchat = true; $opern = $row['operator']; if ((isset($_POST['opname']) && !empty($_POST['opname']) && $_POST['opname'] != $opern) || !isset($_POST['opname'])) { // Get the operator details but only once $opdetails = $jakdb->get("user", ["aboutme", "picture"], ["id" => $row['operatorid']]); $operabout = $opdetails['aboutme']; $avaimg = $base_url.JAK_FILES_DIRECTORY.$opdetails["picture"]; } } else { // System Avatar $avaimg = $base_url.'lctemplate/'.$jakwidget[$widgetid]['template'].'/avatar/'.$jakwidget[$widgetid]['avatarset'].'/system.jpg'; } // We reset the new message alert if ($row['newc']) $jakdb->update("checkstatus", ["newc" => 0], ["convid" => $row['convid']]); // We reset the delete message if ($row['msgdel']) $jakdb->update("checkstatus", ["msgdel" => 0], ["convid" => $row['convid']]); // We change the edit message if ($row['msgedit']) { // include the PHP library (if not autoloaded) require('../class/class.emoji.php'); $editedmsg = $jakdb->get("transcript", ["message", "edited"], ["id" => $row['msgedit']]); $showedit = ' | '.JAK_base::jakTimesince($editedmsg["edited"], "", JAK_TIMEFORMAT); // Convert urls $editedmsg = nl2br(replace_urls($editedmsg["message"]), false); // Convert emotji $editedmsg = Emojione\Emojione::toImage($editedmsg); $jakdb->update("checkstatus", ["msgedit" => 0], ["convid" => $row['convid']]); } // We have a name/email change $newcudetails = ""; if ($row['datac']) { $rowc = $jakdb->get("sessions", ["lang", "name", "email", "phone"], ["id" => $row['convid']]); if (filter_var($rowc['email'], FILTER_VALIDATE_EMAIL)) { $newemail = filter_var($rowc['email'], FILTER_SANITIZE_EMAIL); } else { $newemail = ""; } // We update the database table $jakdb->update("checkstatus", ["datac" => 0], ["convid" => $row['convid']]); // We update the local storage $newcudetails = jak_string_encrypt_decrypt($cudetails[0].":#:".$cudetails[1].":#:".$cudetails[2].":#:".$rowc['name'].":#:".$newemail.":#:".$rowc['phone'].":#:".$cudetails[6].":#:".$rowc['lang']); } // Typing $otyping = $oname = ''; $oname = $row["operator"]; if ($row['typeo']) $otyping = str_replace("%s", $oname, $jkl["g37"]); die(json_encode(array('status' => true, 'redirect_c' => false, 'knockknock' => $kk, 'operator' => $opern, 'aboutme' => $operabout, 'avaimg' => $avaimg, 'newmsg' => $row['newc'], 'newmsgtxt' => $jkl['g22'], 'delmsg' => $row['msgdel'], 'msgedit' => $row['msgedit'], 'editmsg' => $editedmsg, 'showedit' => $showedit, 'datac' => $row['datac'], 'customer' => $newcudetails, 'files' => $row['files'], 'typing' => $otyping, 'inchat' => $inchat, 'pushnotify' => JAK_CLIENT_PUSH_NOT, 'softended' => $softended))); } else { // Forward the client to the correct URL $starturl = JAK_rewrite::jakParseurl('lc', $_POST["chatstatus"], $_GET["id"], $_POST["lang"]); die(json_encode(array('status' => false, 'action' => 'notfound', 'url' => str_replace('include/', '', $starturl)))); } } } // It seems the client left die(json_encode(array('status' => false))); break; case 'aitranslate': // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar, 7 = lang) $cudetails = explode(":#:", $cudetails); // Let's filter some inputs $cid = filter_var($cudetails[0], FILTER_SANITIZE_NUMBER_INT); $caid = filter_var($_GET['msgid'], FILTER_SANITIZE_NUMBER_INT); // Get the language $chatlang = $jakdb->get("sessions", ["lang"], ["id" => $cid]); // Get the message itself $chatmsg = $jakdb->get("transcript", ["message"], ["AND" => ["id" => $caid, "convid" => $cid]]); // We do need to check the translation table $transl = $jakdb->get("chat_ai_translations", ["original_lang", "translated_lang", "lang"], ["AND" => ["opid" => $opcacheid, "chatid" => $cid, "answerid" => $caid]]); // We check if the text is the same and the translation has already been done if (isset($transl["lang"]) && $transl["lang"] == $cudetails[7]) { // We can assume that the translation has been done, so we do not need to run it again and pay money for it $translation = $transl["translated_lang"]; } else { // We have previous messages $translation_msg = []; // User Subject $translation_msg[] = [ "role" => "user", "content" => "Please translate this text into following language with iso code '".$cudetails[7]."': ".$chatmsg["message"] ]; // We have no translation so far, let's call the AI service $jsonData = json_encode(array( "model" => "gpt-3.5-turbo", "temperature" => 0.3, "messages" => $translation_msg )); // cURL initialization $ch = curl_init(); // Set cURL options curl_setopt($ch, CURLOPT_URL, 'https://api.openai.com/v1/chat/completions'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, true); curl_setopt($ch, CURLOPT_CUSTOMREQUEST, 'POST'); curl_setopt($ch, CURLOPT_HTTPHEADER, [ "Content-Type: application/json", "Authorization: Bearer ".JAK_OPENAI_APIKEY, ]); curl_setopt($ch, CURLOPT_POSTFIELDS, $jsonData); // Execute the cURL request $response = curl_exec($ch); // Close cURL connection curl_close($ch); //die(print_r($response."
". curl_error($ch))); // die(json_encode(array('status' => 0, "txt" => print_r($response."
". curl_error($ch))))); // Handle the response if ($response === false) { // Error handling die(json_encode(array('status' => 0, "txt" => $jkl['i2']))); // echo 'cURL error: ' . curl_error($ch); } else { // Process the response $translation = ""; $responseData = json_decode($response, true); // Check if we have a valid answer if (isset($responseData['choices'][0]['message']['content'])) $translation = html_entity_decode(filter_var($responseData['choices'][0]['message']['content'], FILTER_SANITIZE_FULL_SPECIAL_CHARS)); } // We do have a translation? if (!empty($translation)) { // Add the values to the database $jakdb->insert("chat_ai_translations", [ "opid" => $opcacheid, "chatid" => $cid, "answerid" => $caid, "original_lang" => $chatmsg["message"], "translated_lang" => $translation, "lang" => $cudetails[7], "created" => $jakdb->raw("NOW()")]); } else { die(json_encode(array('status' => false))); } } die(json_encode(array('status' => true, "translation" => $translation))); break; case 'loadcustomvars': if (isset($_POST['customvars']) && !empty($_POST['customvars'])) { // Let's make sure we have an active chat and it is available $custvar = jak_string_encrypt_decrypt($_POST['customvars'], false); // Let's explode the string (0 = name, 1 = email, 2 = msg) $custvar = explode(":#:", $custvar); // Go back to the chat die(json_encode(array('status' => true, 'name' => $custvar[0], 'email' => $custvar[1], 'msg' => $custvar[2]))); } break; case 'loadprofile': if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); if (isset($cudetails[0]) && is_numeric($cudetails[0])) { // Go back to the chat die(json_encode(array('status' => true, 'avatar' => $cudetails[6], 'name' => $cudetails[3], 'email' => $cudetails[4], 'phone' => $cudetails[5], 'lang' => $cudetails[7]))); } } break; case 'changeprofile': // Reset vars $errors = $op_phones = array(); $jkp = $_POST; if (empty($jkp['name']) || strlen(trim($jkp['name'])) <= 2) { $errors['name'] = $jkl['e']; } if (JAK_EMAIL_BLOCK && ((isset($widgetsettings[$widgetid]['profile_email_required']) && $widgetsettings[$widgetid]['profile_email_required'] == "Yes") || !empty($jkp['email']))) { $blockede = explode(',', JAK_EMAIL_BLOCK); if (in_array($jkp['email'], $blockede) || in_array(strrchr($jkp['email'], "@"), $blockede)) { $errors['email'] = $jkl['e10']; } } if (((isset($widgetsettings[$widgetid]['profile_email_required']) && $widgetsettings[$widgetid]['profile_email_required'] == "Yes") || !empty($jkp['email'])) && !filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) { $errors['email'] = $jkl['e1']; } if (isset($widgetsettings[$widgetid]['profile_phone_required']) && $widgetsettings[$widgetid]['profile_phone_required'] == "Yes" && !filter_var($jkp['phone'], FILTER_SANITIZE_NUMBER_INT)) { $errors['phone'] = $jkl['e14']; } // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); // Ok field by field if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) { $errors[$fvstore[0]] = $jkl['f']; } } } // Count the errors if erros show them of not proceed if (count($errors) > 0) { // We have an error, let's send it die(json_encode(array('status' => false, 'error' => $errors))); } else { if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); if (isset($cudetails[0]) && is_numeric($cudetails[0])) { // Get the avatar $avatar = ""; if (isset($jkp['avatar']) && isset($cudetails[6]) && $jkp['avatar'] != $cudetails[6]) { $avatar = $jkp['avatar']; } else { $avatar = $cudetails[6]; } // Filter the new name $newname = filter_var(jak_input_filter($jkp['name']), FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Update the tables $jakdb->update("transcript", ["name" => $newname], ["AND" => ["convid" => $cudetails[0], "class" => "user"]]); $jakdb->update("sessions", ["lang" => $jkp["profile_language"], "name" => $newname, "email" => $jkp['email'], "phone" => $jkp['phone'], "usr_avatar" => $avatar], ["id" => $cudetails[0]]); // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); if ($jakdb->has("chatcustomfields", ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]])) { $jakdb->update("chatcustomfields", ["settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()")], ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]]); } else { if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) { $jakdb->insert("chatcustomfields", ["convid" => $cudetails[0], "name" => $cudetails[3], "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]); } } } } // Get the details encrypted $cudetails = jak_string_encrypt_decrypt($cudetails[0].":#:".$cudetails[1].":#:".$cudetails[2].":#:".$newname.":#:".$jkp['email'].":#:".$jkp['phone'].":#:".$avatar.":#:".$jkp["profile_language"]); // Go back to the chat die(json_encode(array('status' => true, 'customer' => $cudetails))); } } } die(json_encode(array('status' => false))); break; case 'sendfeedback': // Errors in Array $errors = array(); // Change Post $jkp = $_POST; if (isset($jkp['send_email']) && !filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) { $errors['email'] = $jkl['e1']; } // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); // Ok field by field if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) { $errors[$fvstore[0]] = $jkl['f']; } } } // Count the errors if erros show them of not proceed if (count($errors) > 0) { // We have an error, let's send it die(json_encode(array('status' => false, 'error' => $errors))); } else { if (isset($_POST['customer']) && !empty($_POST['customer'])) { // Let's make sure we have an active chat and it is available $cudetails = jak_string_encrypt_decrypt($_POST['customer'], false); // Let's explode the string (0 = convid, 1 = uniqueid, 2 = userid, 3 = name, 4 = email, 5 = phone, 6 = avatar) $cudetails = explode(":#:", $cudetails); if (isset($cudetails[0]) && is_numeric($cudetails[0])) { // Send the transcript if (JAK_SEND_TSCRIPT == 1 && isset($jkp['send_email']) && $jkp['send_email'] == 1 && !empty($jkp['email'])) { $result = $jakdb->select("transcript", "*", ["AND" => ["convid" => $cudetails[0], "plevel" => 1]]); if (isset($result) && !empty($result)) { $email_body = '

'.JAK_TITLE.'

'.$jkl['g66'].'

    '; foreach ($result as $rowt) { if ($rowt['class'] == "admin") { $css_chat = 'background-color:#effcff; padding:5px 5px 10px 5px; border-bottom:1px solid #c4dde1;'; } elseif ($rowt['class'] == "download") { $css_chat = 'padding:10px 5px 10px 5px; background-color:#d0e5f9; background-image:url('.BASE_URL.'img/download.png); background-position:98% 50%; background-repeat:no-repeat; border-bottom:1px solid #c4dde1;'; } elseif ($rowt['class'] == "notice") { $css_chat = 'padding:10px 5px 10px 5px; background-color:#d0e5f9; background-image:url('.BASE_URL.'img/notice.png); background-position:98% 50%; background-repeat:no-repeat; border-bottom:1px solid #c4dde1;'; } else { $css_chat = 'background-color:#f4fdf1; padding:5px 5px 10px 5px; border-bottom:1px solid #c4dde1;'; } $email_body .= '
  • '.date(JAK_DATEFORMAT.JAK_TIMEFORMAT, strtotime($rowt['time'])).' '.$rowt['name'].' '.$jkl['g14'].' :
    '.stripcslashes($rowt['message']).'
    • '; } $email_body .= '
'; $jakdb->insert("transcript", [ "name" => $jkp['name'], "message" => $jkl['g54'], "user" => $cudetails[2], "convid" => $cudetails[0], "class" => "notice", "time" => $jakdb->raw("NOW()")]); // Ok, we send the email // email address, cc email address, reply to, subject, message, attachment jak_send_email($jkp['email'], "", "", JAK_TITLE.' - '.$jkl['g44'], str_ireplace("[\]", "", $email_body), ""); } } // Update the email if we can $email = ""; if (isset($jkp['email']) && filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) { $email = $jkp['email']; } else { $email = $cudetails[4]; } $message = filter_var($jkp['feedback'], FILTER_SANITIZE_FULL_SPECIAL_CHARS); // update session table to new name: $jakdb->update("sessions", ["name" => jak_input_filter($jkp['name']), "email" => $email], ["id" => $cudetails[0]]); $email = filter_var($jkp['email'], FILTER_SANITIZE_EMAIL); $message = filter_var($jkp['feedback'], FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Now get the support time $row2 = $jakdb->get("sessions", ["department", "name", "initiated", "ended", "operatorid"], ["id" => $cudetails[0]]); $total_supporttime = $row2['ended'] - $row2['initiated']; if (!JAK_CRATING) $jkp["rating"] = 0; $jakdb->insert("user_stats", [ "userid" => $row2["operatorid"], "vote" => $jkp["rating"], "name" => $row2['name'], "email" => $email, "comment" => $message, "support_time" => $total_supporttime, "time" => $jakdb->raw("NOW()")]); $listform = $jkl["g27"].': '.$jkp['name'].'
'; if ($jkp['feedback']) { $listform .= $jkl["g24"].': '.$message.'
'; } else { $listform .= $jkl["g24"].': '.$jkl["g12"].'
'; } $listform .= $jkl["g29"].': '.$jkp['rating'].'/5'; // Get the department for the contact form if set $op_email = JAK_EMAIL; if (is_numeric($row2["department"]) && $row2["department"] != 0) { if (isset($HD_DEPARTMENTS)) foreach ($HD_DEPARTMENTS as $d) { if (in_array($row2["department"], $d)) { if ($d['email']) $op_email = $d['email']; } } } // Ok, we send the email // email address, cc email address, reply to, subject, message, attachment jak_send_email($op_email, "", $email, JAK_TITLE.' - '.$jkl['g24'], $listform, ""); // Has for sure left the chat $jakdb->insert("transcript", [ "name" => $cudetails[3], "message" => sprintf($jkl['g16'], $cudetails[3]), "user" => $cudetails[2], "convid" => $cudetails[0], "class" => "ended", "time" => $jakdb->raw("NOW()")]); // Close the chat $jakdb->update("sessions", ["status" => 0, "ended" => time()], ["id" => $cudetails[0]]); $jakdb->update("checkstatus", ["hide" => 1], ["convid" => $cudetails[0]]); // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); if ($jakdb->has("chatcustomfields", ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]])) { $jakdb->update("chatcustomfields", ["settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()")], ["AND" => ["convid" => $cudetails[0], "settname" => $fvstore[0]]]); } else { if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) { $jakdb->insert("chatcustomfields", ["convid" => $cudetails[0], "name" => $cudetails[3], "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]); } } } } // The success message $gosuccess = '
'.$jkl['g64'].'
'; // Ok, we can send the true status die(json_encode(array('status' => true, 'successdiv' => $gosuccess))); } } } die(json_encode(array('status' => false))); break; case 'sendcontact': // Errors in Array $errors = array(); $jkp = $_POST; if (empty($jkp['name']) || strlen(trim($jkp['name'])) <= 2) { $errors['name'] = $jkl['e']; } if (JAK_EMAIL_BLOCK) { $blockede = explode(',', JAK_EMAIL_BLOCK); if (in_array($jkp['email'], $blockede) || in_array(strrchr($jkp['email'], "@"), $blockede)) { $errors['email'] = $jkl['e10']; } } if ($jkp['email'] == '' || !filter_var($jkp['email'], FILTER_VALIDATE_EMAIL)) { $errors['email'] = $jkl['e1']; } if (isset($jakwidget[$widgetid]['contact_phone_required']) && $jakwidget[$widgetid]['contact_phone_required'] == "Yes" && !filter_var($jkp['phone'], FILTER_SANITIZE_NUMBER_INT)) { $errors['phone'] = $jkl['e14']; } if (empty($jkp['message']) || strlen(trim($jkp['message'])) <= 2) { $errors['message'] = $jkl['e2']; } if (!empty($jakwidget[$widgetid]['dsgvo']) && empty($jkp['dsgvo'])) { $errors['dsgvo'] = $jkl['e3']; } // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); // Ok field by field if (isset($jkp[$fvstore[0]]) && isset($fvstore[1]) && $fvstore[1] == 1 && empty($jkp[$fvstore[0]])) { $errors[$fvstore[0]] = $jkl['f']; } } } // Count the errors if erros show them of not proceed if (count($errors) > 0) { // We have an error, let's send it die(json_encode(array('status' => false, 'error' => $errors))); } else { // Country stuff $countryName = 'Disabled'; $countryAbbrev = 'xx'; $city = 'Disabled'; $countryLong = $countryLat = ''; // if ip is valid do the whole thing if ($ipa && !$ua->isRobot()) { // we will use the local storage for geo $removeloc = false; if (isset($_POST['geo']) && !empty($_POST['geo'])) { // Always escape any user input, including cookies: list($city, $countryName, $countryAbbrev, $countryLat, $countryLong, $storedtime) = explode('|', strip_tags(jak_string_encrypt_decrypt($_POST['geo'], false))); // We check if the geo data is older th3n if (isset($storedtime) && !empty($storedtime) && strtotime('+3 day', $storedtime) < time() || !isset($country_code) || empty($country_code)) $removeloc = true; } if ($removeloc) { // Try to get the data from the button table $bts = $jakdb->get("buttonstats", ["country", "countrycode", "latitude", "longitude"], ["session" => $_POST["rlbid"]]); if (!empty($bts)) { $countryName = $bts["country"]; $countryAbbrev = $bts["countrycode"]; $city = 'Disabled'; $countryLong = $bts["longitude"]; $countryLat = $bts["latitude"]; } } } // Get the referrer $rowref = $jakdb->get("buttonstats", "referrer", ["session" => $_POST['rlbid']]); // Get the department for the contact form if set if (is_numeric($jakwidget[$widgetid]['depid']) && $jakwidget[$widgetid]['depid'] != 0) { $op_email = JAK_EMAIL; if (isset($HD_DEPARTMENTS)) foreach ($HD_DEPARTMENTS as $d) { if (in_array($jakwidget[$widgetid]['depid'], $d)) { if (isset($d['email']) && !empty($d['email'])) $op_email = $d['email']; } } $depid = $jakwidget[$widgetid]['depid']; } else { $op_email = JAK_EMAIL; $depid = 0; } // Reset phone var $cphone = ''; $listform = $jkl["g27"].': '.$jkp['name'].'
'; $listform .= $jkl["g47"].': '.$jkp['email'].'
'; if (isset($jkp['phone'])) { $listform .= $jkl["g50"].': '.$jkp['phone'].'
'; $cphone = $jkp['phone']; } $listform .= 'Referrer: '.$rowref.'
'; $listform .= 'IP: '.$ipa.'
'; $listform .= $jkl["g28"].': '.$jkp['message']; // We save the data $jakdb->insert("contacts", ["opid" => $opcacheid, "depid" => $depid, "name" => $jkp['name'], "email" => $jkp['email'], "phone" => $cphone, "message" => $jkp['message'], "ip" => $ipa, "city" => $city, "country" => $countryName, "countrycode" => $countryAbbrev, "longitude" => $countryLong, "latitude" => $countryLat, "referrer" => $rowref, "sent" => $jakdb->raw("NOW()")]); // Get the ID from the ticket $lastid = $jakdb->id(); // Now let's check if we have some custom fields if (isset($jkp['mycustomfields']) && !empty($jkp['mycustomfields'])) { // Ok we have some customfields $customI = explode(",", $jkp['mycustomfields']); // Now let us go through the fields foreach ($customI as $v) { // Get the correct value and check if we they are mandatory or not the value should be $fvstore = explode(":#:", $v); if (isset($jkp[$fvstore[0]]) && !empty($jkp[$fvstore[0]])) { $jakdb->insert("chatcustomfields", ["contactid" => $lastid, "name" => $jkp['name'], "settname" => $fvstore[0], "settvalue" => jak_input_filter($jkp[$fvstore[0]]), "updated" => $jakdb->raw("NOW()"), "created" => $jakdb->raw("NOW()")]); } } } // Get the user agent $valid_agent = filter_var($_SERVER['HTTP_USER_AGENT'], FILTER_SANITIZE_FULL_SPECIAL_CHARS); // Write the log file each time someone tries to login before JAK_base::jakWhatslog(0, $opcacheid, 0, 0, 31, $lastid, (isset($_COOKIE['WIOgeoData']) ? $_COOKIE['WIOgeoData'] : ''), $jkp['name'], $_SERVER['REQUEST_URI'], $ipa, $valid_agent); // Ok, we send the email // email address, cc email address, reply to, subject, message, attachment if (jak_send_email($op_email, explode(',', JAK_EMAILCC), $jkp['email'], JAK_TITLE.' - '.$jkl['g45'], $listform, "")) { // The success message $gosuccess = '
'.$jkl['g65'].'
'; // Ok, we can send the true status die(json_encode(array('status' => true, 'successdiv' => $gosuccess))); } } die(json_encode(array('status' => false))); break; } ?>