getVar("support_dep") == 0) {
// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
$where .= " AND (t1.private = 0 OR t1.clientid = ".JAK_CLIENTID.")";
} else {
// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.depid" => [$jakclient->getVar("support_dep")], "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
$where .= " AND (t1.private = 0 OR t1.clientid = ".JAK_CLIENTID." OR t1.depid IN('".explode(",", $jakclient->getVar("support_dep"))."'))";
}
} elseif (JAK_USERID) {
if ($jakuser->getVar("support_dep") == 0) {
// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
$where .= '';
} else {
// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.depid" => [$jakclient->getVar("support_dep")], "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
$where .= " AND t1.depid IN('".explode(",", $jakuser->getVar("support_dep"))."')";
}
} else {
$where .= " AND t1.private = 0 AND t2.guesta = 1";
}
if (isset($_SESSION["sortdepid"]) && is_numeric($_SESSION["sortdepid"])) $where .= ' AND t1.depid = '.$_SESSION["sortdepid"];
// DB table to use
$table = JAKDB_PREFIX.'support_tickets AS t1';
$table2 = ' LEFT JOIN '.JAKDB_PREFIX.'support_departments AS t2 ON (t1.depid = t2.id)';
$table3 = ' LEFT JOIN '.JAKDB_PREFIX.'ticketpriority AS t3 ON (t1.priorityid = t3.id)';
// Table's primary key
$primaryKey = 't1.id';
// Array of database columns which should be read and sent back to DataTables.
// The `db` parameter represents the column name in the database, while the `dt`
// parameter represents the DataTables column identifier. In this case simple
// indexes
$columns = array(
array( 'db' => 't1.id', 'dbjoin' => 'id', 'dt' => 0 ),
array( 'db' => 't1.subject', 'dbjoin' => 'subject', 'dt' => 1, 'formatter' => function( $d, $row ) {
return ''.$d.'';
} ),
array( 'db' => 't2.title', 'dbjoin' => 'title', 'dt' => 2 ),
array( 'db' => 't1.name', 'dbjoin' => 'name', 'dt' => 3 ),
array( 'db' => 't1.initiated', 'dbjoin' => 'initiated', 'dt' => 4, 'formatter' => function( $d, $row ) {
return JAK_base::jakTimesince($d, JAK_DATEFORMAT, JAK_TIMEFORMAT);
} ),
array( 'db' => 't1.status', 'dbjoin' => 'status', 'dt' => 5, 'formatter' => function( $d, $row ) {
if (isset($BT_LANGUAGE) && isset($_SESSION['jak_lcp_lang']) && file_exists(APP_PATH.'lang/'.$BT_LANGUAGE.'.php')) {
include (APP_PATH.'lang/'.$BT_LANGUAGE.'.php');
} else {
include (APP_PATH.'lang/'.JAK_LANG.'.php');
}
global $HD_SUPPORT_STATUS;
$support_status = '';
if (isset($HD_SUPPORT_STATUS) && !empty($HD_SUPPORT_STATUS)) foreach ($HD_SUPPORT_STATUS as $v) {
if (isset($d) && $d == $v['id']) {
$support_status = ''.$v['title'].'';
break;
}
}
return $support_status.' '.$row["prioritytitle"].'';
} ),
array( 'db' => 't1.subject', 'dbjoin' => 'subject', 'dt' => 6, 'formatter' => function( $d, $row ) {
if (isset($BT_LANGUAGE) && isset($_SESSION['jak_lcp_lang']) && file_exists(APP_PATH.'lang/'.$BT_LANGUAGE.'.php')) {
include (APP_PATH.'lang/'.$BT_LANGUAGE.'.php');
} else {
include (APP_PATH.'lang/'.JAK_LANG.'.php');
}
return ''.$jkl['hd13'].'';
} ),
array( 'db' => 't1.updated', 'dbjoin' => 'updated', 'dt' => 7 ),
array( 'db' => 't3.title AS prioritytitle', 'dbjoin' => 'prioritytitle', 'dt' => 8 ),
array( 'db' => 't3.class', 'dbjoin' => 'class', 'dt' => 9 )
);
die(json_encode(SSP::join( $_GET, $table, $table2, $table3, $primaryKey, $columns, $where, $where )));
?>