/* The JAKWEB Business Chat Widget */
/* Version 1.0.2 */
/* https://jakweb.ch */
/* Copyright 2023 */

/*! normalize.css v8.0.1 | MIT License | github.com/necolas/normalize.css */
html{line-height:1.15;-webkit-text-size-adjust:100%}body{margin:0}main{display:block}h1{font-size:2em;margin:.67em 0}hr{box-sizing:content-box;height:0;overflow:visible}pre{font-family:monospace,monospace;font-size:1em}a{background-color:transparent}abbr[title]{border-bottom:none;text-decoration:underline;text-decoration:underline dotted}b,strong{font-weight:bolder}code,kbd,samp{font-family:monospace,monospace;font-size:1em}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}img{border-style:none}button,input,optgroup,select,textarea{font-family:inherit;font-size:100%;line-height:1.15;margin:0}button,input{overflow:visible}button,select{text-transform:none}[type=button],[type=reset],[type=submit],button{-webkit-appearance:button}[type=button]::-moz-focus-inner,[type=reset]::-moz-focus-inner,[type=submit]::-moz-focus-inner,button::-moz-focus-inner{border-style:none;padding:0}[type=button]:-moz-focusring,[type=reset]:-moz-focusring,[type=submit]:-moz-focusring,button:-moz-focusring{outline:1px dotted ButtonText}fieldset{padding:.35em .75em .625em}legend{box-sizing:border-box;color:inherit;display:table;max-width:100%;padding:0;white-space:normal}progress{vertical-align:baseline}textarea{overflow:auto}[type=checkbox],[type=radio]{box-sizing:border-box;padding:0}[type=number]::-webkit-inner-spin-button,[type=number]::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}[type=search]::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}details{display:block}summary{display:list-item}template{display:none}[hidden]{display:none}

body {
  margin: 0;
  padding: 0;
  font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
}

/* H1, H2 ... */
h1 {
  margin: 0;
  font-size: 20px;
  line-height: 1;
}
.jaklcb_panel h1 {
  font-size: 18px;
}
h2 {
  margin: 0px 0px 15px 0px;
  font-size: 16px;
  line-height: 1;
  font-weight: 400;
}
h3 {
  margin: 0;
  font-size: 14px;
  line-height: 1;
}
h4 {
  margin: 0 0 5px 0;
  font-size: 16px;
  line-height: 1;
}
h5 {
  margin: 0;
  font-size: 12px;
  line-height: 1;
}

/* Copyright */
.copyright {
  font-size: 10px;
  font-weight: 300;
  margin: -20px 0 0 15px;
  padding-bottom: 10px;
}
.copyright a {
  color: #333333;
  text-decoration: none;
}

/* Windows Sizes */
.jak_roundbtn {
  width: 80px;
  height: 80px;
}
.jak_chatopen_sm {
  width: 400px;
  height: 445px;
}
.jak_chatopen_panel {
  width: 377px;
  height: 9999px;
}
.jak_roundbtn_engage {
  width: 280px;
  height: 285px;
}
.jak_hidewhenoff {
  width: 0px;
  height: 0px;
}

/* Buttons */
button {
  color: inherit;
  background-color: transparent;
  border: 0;
  outline: 0 !important;
  cursor: pointer;
}

button:hover {
  color: #333333;
}
button.jaklcb_open {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 52px;
  height: 52px;
  color: #fff;
  background-color: #039af2;
  background-position: center center;
  background-repeat: no-repeat;
  box-shadow: 12px 15px 20px 0 rgba(46, 61, 73, 0.15);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  margin: 16px;
}
/* Left */
button.jaklcb_open.left {
  left: 0;
}
button.jaklcb_open.offline {
  background-color: #B4B3B3;
}
button.jaklcb_close {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 32px;
  height: 32px;
  color: #fff;
  background-color: #039af2;
  background-position: center center;
  background-repeat: no-repeat;
  box-shadow: 12px 15px 20px 0 rgba(46, 61, 73, 0.15);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  margin: 8px 16px 16px 16px;
}
/* Left */
button.jaklcb_close.left {
  left: 0;
}
button.jaklcb_end {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 32px;
  height: 32px;
  color: #fff;
  background-color: #B10000;
  background-position: center center;
  background-repeat: no-repeat;
  box-shadow: 12px 15px 20px 0 rgba(46, 61, 73, 0.15);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  margin: 8px calc(2 * 16px + 32px) 16px 16px;
}
/* Left */
button.jaklcb_end.left {
  left: 0;
  margin: 16px 64px;
}
button.jaklcb_profile {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 32px;
  height: 32px;
  color: #fff;
  background-color: #4caf50;
  background-position: center center;
  background-repeat: no-repeat;
  box-shadow: 12px 15px 20px 0 rgba(46, 61, 73, 0.15);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  margin: 8px calc(3 * 16px + 64px) 16px 16px;
}
/* Left */
button.jaklcb_profile.left {
  left: 0;
  margin: 16px 112px;
}
button.jaklcb_saveprofile {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 32px;
  height: 32px;
  color: #fff;
  background-color: #4caf50;
  background-position: center center;
  background-repeat: no-repeat;
  box-shadow: 12px 15px 20px 0 rgba(46, 61, 73, 0.15);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  margin: 8px calc(2 * 16px + 32px) 16px 16px;
}
/* Left */
button.jaklcb_saveprofile.left {
  left: 0;
  margin: 16px 64px;
}
button.jaklcb_backtochat {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 32px;
  height: 32px;
  color: #fff;
  background-color: #00858C;
  background-position: center center;
  background-repeat: no-repeat;
  box-shadow: 12px 15px 20px 0 rgba(46, 61, 73, 0.15);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  margin: 8px calc(3 * 16px + 64px) 16px 16px;
}
/* Left */
button.jaklcb_backtochat.left {
  left: 0;
  margin: 16px 112px;
}
button.jaklcb_sendcontact {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 32px;
  height: 32px;
  color: #fff;
  background-color: #4caf50;
  background-position: center center;
  background-repeat: no-repeat;
  box-shadow: 12px 15px 20px 0 rgba(46, 61, 73, 0.15);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  margin: 8px calc(2 * 16px + 32px) 16px 16px;
}
/* Left */
button.jaklcb_sendcontact.left {
  left: 0;
  margin: 16px 64px;
}
button.jaklcb_open i, button.jaklcb_close i, button.jaklcb_end i, button.jaklcb_profile i, button.jaklcb_backtochat i, button.jaklcb_saveprofile i, button.jaklcb_sendcontact i {
  margin-top: 2px;
}
.jaklcb_success {
  font-size: 16px;
  line-height: 22px;
  padding: 13px;
  background: #C3FFBC;
  border:  1px solid #008F11;
  color: #333;
  border-radius: 5px;
}

/* Textarea Styling */
textarea {
  box-sizing: border-box;
  width: 100%;
  margin: 0;
  height: calc(16px + 16px / 2);
  padding: 0 calc(16px / 2);
  font-family: inherit;
  font-size: 16px;
  line-height: calc(16px + 16px / 2);
  color: #888;
  background-color: transparent;
  border: 0;
  outline: 0 !important;
  resize: none;
  overflow: hidden;
}
textarea::-moz-placeholder {
  color: #999;
}
textarea:-ms-input-placeholder {
  color: #999;
}
textarea::placeholder {
  color: #999;
}
textarea.error {
  border-bottom: 1px solid rgba(255, 0, 0, 0.3);
}

/* PopUp Chat */
.jaklcb_popup {
  display: flex;
  position: absolute;
  box-shadow: 1px 1px 8px 2px rgba(0,0,0,0.35);
  flex-direction: column;
  bottom: calc(2 * 16px + 32px);
  right: 16px;
  width: 377px;
  height: auto;
  background-color: #fff;
  border-radius: 16px;
}
.jaklcb_popup .jaklcb_popup_header {
  box-sizing: border-box;
  display: flex;
  width: 100%;
  padding: 12px;
  color: #fff;
  background-color: #039af2;
  align-items: center;
  justify-content: space-around;
  border-top-right-radius: 12px;
  border-top-left-radius: 12px;
}
.jaklcb_popup .jaklcb_popup_header .jaklcb_popup_avatar {
  margin-top: -32px;
  background-color: #039af2;
  border: 5px solid rgba(0, 0, 0, 0.1);
  border-radius: 50%;
}
.jaklcb_popup .jaklcb_popup_main {
  box-sizing: border-box;
  width: 100%;
  height: 228px;
  padding: calc(2 * 16px) 16px;
  line-height: calc(16px + 16px / 2);
  color: #888;
  overflow-y: auto;
  text-align: center;
}
.jaklcb_popup .jaklcb_popup_footer {
  box-sizing: border-box;
  display: flex;
  width: 100%;
  padding: 16px;
  border-top: 1px solid #ddd;
  align-items: center;
  justify-content: space-around;
  border-bottom-right-radius: 12px;
  border-bottom-left-radius: 12px;
}
.jaklcb_popup .jaklcb_popup_footer .jaklcb_start_extra {
  flex: 2;
  color: #C3C3C3;
  text-align: center;
}
.jaklcb_popup .jaklcb_popup_footer .jaklcb_start_message {
  flex: 9;
  color: #555555;
  text-align: center;
}
.jaklcb_popup .jaklcb_popup_footer .jaklcb_start_chat {
  flex: 1;
  color: #888;
  text-align: center;
}
/* Custom Colours */
.jaklcb_popup.green .jaklcb_popup_header, .jaklcb_popup.green .jaklcb_popup_header .jaklcb_popup_avatar {
  background-color: #9ed151;
}
.jaklcb_popup.orange .jaklcb_popup_header, .jaklcb_popup.orange .jaklcb_popup_header .jaklcb_popup_avatar {
  background-color: #cf9650;
}
.jaklcb_popup.red .jaklcb_popup_header, .jaklcb_popup.red .jaklcb_popup_header .jaklcb_popup_avatar {
  background-color: #d15551;
}
.jaklcb_popup.pink .jaklcb_popup_header, .jaklcb_popup.pink .jaklcb_popup_header .jaklcb_popup_avatar {
  background-color: #cf4b86;
}
.jaklcb_popup.grey .jaklcb_popup_header, .jaklcb_popup.grey .jaklcb_popup_header .jaklcb_popup_avatar {
  background-color: #665f5f;
}

/* Panel Big Chat */
.jaklcb_panel {
  display: flex;
  position: absolute;
  box-shadow: 5px 5px 25px 0 rgba(46, 61, 73, 0.2);
  flex-direction: column;
  top: 0;
  right: 0;
  bottom: 0;
  width: 377px;
  background-color: #fff;
}
/* Left */
.jaklcb_panel {
  left: 0;
}
.jaklcb_panel .jaklcb_panel_header {
  box-sizing: border-box;
  display: flex;
  width: 100%;
  padding: 16px;
  color: #fff;
  background-color: #039af2;
  align-items: center;
  justify-content: space-around;
  flex: 0 0 auto;
}
.jaklcb_panel .jaklcb_panel_header .jaklcb_popup_avatar {
  background-color: #039af2;
  border: 5px solid rgba(0, 0, 0, 0.1);
  border-radius: 50%;
}
img.jaklcb_popup_avatar {
  width: 60px;
}
.jaklcb_panel .jaklcb_panel_main {
  box-sizing: border-box;
  width: 100%;
  height: 100%;
  max-height: 1000px;
  overflow-y: auto;
  scroll-behavior: smooth;
  padding: calc(2 * 16px) 16px;
  line-height: calc(16px + 16px / 2);
  color: #888;
  text-align: center;
  flex: 1 1 auto;
}
.jaklcb_panel .jaklcb_panel_footer {
  box-sizing: border-box;
  display: flex;
  width: 100%;
  padding: 16px;
  border-top: 1px solid #ddd;
  align-items: center;
  justify-content: space-around;
  flex: 0 0 auto;
}
.jaklcb_panel .jaklcb_panel_footer .jaklcb_start_extra {
  flex: 2;
  color: #C3C3C3;
  text-align: center;
}
.jaklcb_panel .jaklcb_panel_footer .jaklcb_start_message {
  flex: 9;
  color: #555555;
  text-align: center;
}
.jaklcb_panel .jaklcb_panel_footer .jaklcb_start_chat {
  flex: 1;
  color: #888;
  text-align: center;
}
/* Custom Colours */
.jaklcb_panel.green .jaklcb_panel_header, .jaklcb_panel.green .jaklcb_panel_header .jaklcb_popup_avatar {
  background-color: #9ed151;
}
.jaklcb_panel.orange .jaklcb_panel_header, .jaklcb_panel.orange .jaklcb_panel_header .jaklcb_popup_avatar {
  background-color: #cf9650;
}
.jaklcb_panel.red .jaklcb_panel_header, .jaklcb_panel.red .jaklcb_panel_header .jaklcb_popup_avatar {
  background-color: #d15551;
}
.jaklcb_panel.pink .jaklcb_panel_header, .jaklcb_panel.pink .jaklcb_panel_header .jaklcb_popup_avatar {
  background-color: #cf4b86;
}
.jaklcb_panel.grey .jaklcb_panel_header, .jaklcb_panel.grey .jaklcb_panel_header .jaklcb_popup_avatar {
  background-color: #665f5f;
}

/* Emoticons */
.jaklcb_start_extra .emoticons {
  color: #039af2;
  margin-left: 5px;
  cursor: pointer;
}
.jaklcb_start_extra .emoticons_btn {
  display: none;
  position: absolute;
  bottom: 50px;
  left: 10px;
  width: 150px;
  background-color: #039af2;
  border-radius: 10px 10px 10px 10px;
  padding: 5px;
  z-index: 9999;
}
.jaklcb_start_extra .emoticons_btn i {
 color: #fff;
 cursor: pointer;
}
.jaklcb_start_extra .emoticons_btn i:hover {
 color: #333;
 animation: heartBeat;
 animation-duration: 1s;
}
/* Custom Colours */
.green .jaklcb_start_extra .emoticons {
  color: #9ed151;
}
.orange .jaklcb_start_extra .emoticons {
  color: #cf9650;
}
.red .jaklcb_start_extra .emoticons {
  color: #d15551;
}
.pink .jaklcb_start_extra .emoticons {
  color: #cf4b86;
}
.grey .jaklcb_start_extra .emoticons {
  color: #665f5f;
}
.green .jaklcb_start_extra .emoticons_btn {
  background-color: #9ed151;
}
.orange .jaklcb_start_extra .emoticons_btn {
  background-color: #cf9650;
}
.red .jaklcb_start_extra .emoticons_btn {
  background-color: #d15551;
}
.pink .jaklcb_start_extra .emoticons_btn {
  background-color: #cf4b86;
}
.grey .jaklcb_start_extra .emoticons_btn {
  background-color: #665f5f;
}

/* Engage Windows Round Btn */
.jaklc_engage {
  width: 220px;
  max-height: 170px;
  background-color: #039af2;
  color: #fff;
  text-align: center;
  padding: 15px;
  display: inline-block;
  transform: rotate(-4deg) rotateY(15deg);
  border-radius: 10px;
  margin: 10px;
  position: relative;
}
.jaklc_engage:after {
  content: '';
  position: absolute;
  right: 18px;
  top: 100%;
  width: 0;
  height: 0;
  border-style: solid;
  border-width: 10px 10px 0 10px;
  border-color: #039af2 transparent transparent transparent;
}
/* Engage Left */
.jaklc_engage.left {
  transform: rotate(4deg) rotateY(-15deg);
}
.jaklc_engage.left:after {
  left: 24px;
}

/* Custom Btn */
.jaklcb_custom {
  position: fixed;
  bottom: 0;
  right: 0;
  cursor: pointer;
  margin: 10px;
}
/* Engage Left */
.jaklcb_custom.left {
  left: 0;
}

/* Engage Windows Custom Btn */
.jaklc_engage_img {
  width: 220px;
  max-height: 160px;
  background: #EBEBEB;
  color: #666;
  border-radius: 15px 15px 3px 15px;
  text-align: center;
  padding: 10px;
  display: inline-block;
  border-radius: 10px;
  margin: 10px;
  position: relative;
}
.jaklc_engage_img p {
  margin: 8px;
}
/* Engage Left */
.jaklc_engage_img.left {
  transform: rotate(4deg) rotateY(-15deg);
}
.jaklc_engage_img.left:after {
  left: 24px;
}

/* Button General */
.jakbtn {
  font-size:18px;
  font-family: Arial;
  color: #ffffff;
  padding: 10px 20px 10px 20px;
  text-decoration: none;
  margin-right:15px;
  margin-bottom:15px;
  text-transform:uppercase;
  width: 100%;
}
.jakbtn:hover {
  color: #ffffff;
  opacity:0.9;
  text-decoration: none;
}

/* Buttons Colors*/
.btn-blue {
  background: #039af2;
}
.btn-blue:hover {
  background: #2187EA;
}
.btn-green {
  background: #9ed151;
}
.btn-green:hover {
  background: #A5DB54;
}
.btn-orange {
  background: #cf9650;
}
.btn-orange:hover {
  background: #D4883E;
}
.btn-red {
  background: #d15551;
}
.btn-red:hover {
  background: #E02A2B;
}
.btn-pink {
  background: #cf4b86;
}
.btn-pink:hover {
  background: #E23884;
}
.btn-grey {
  background: #665f5f;
}
.btn-grey:hover {
  background: #5B5353;
}

/* Simple & Rounded Buttons*/
.btn-simple {
  -webkit-border-radius: 5;
  -moz-border-radius: 5;
  border-radius: 5px; 
}
.btn-rounded {
  -webkit-border-radius: 25px;
  -moz-border-radius: 25px;
  border-radius: 25px;
}

/* Underlined Buttons*/
.btn-blue.btn-underline{
  -webkit-border-radius: 5;
  -moz-border-radius: 5;
  border-radius: 5px; 
  border-bottom: 0.4rem solid #0F64E9;
}
.btn-green.btn-underline{
  -webkit-border-radius: 5;
  -moz-border-radius: 5;
  border-radius: 5px; 
  border-bottom: 0.4rem solid #7aad2c;
}
.btn-orange.btn-underline{
  -webkit-border-radius: 5;
  -moz-border-radius: 5;
  border-radius: 5px; 
  border-bottom: 0.4rem solid #a66a21;
}
.btn-red.btn-underline{
  -webkit-border-radius: 5;
  -moz-border-radius: 5;
  border-radius: 5px; 
  border-bottom: 0.4rem solid #a82f2b;
}
.btn-pink.btn-underline{
  -webkit-border-radius: 5;
  -moz-border-radius: 5;
  border-radius: 5px; 
  border-bottom: 0.4rem solid #9a2459;
}
.btn-grey.btn-underline{
  -webkit-border-radius: 5;
  -moz-border-radius: 5;
  border-radius: 5px; 
  border-bottom: 0.4rem solid #514747;
}

/* Button Sizes */
.btn-small {
    font-size: 12px;
    padding: 5px 10px;
}
.btn-medium {
    font-size: 24px;
    padding: 15px 30px;
}
.btn-big {
    font-size: 30px;
    padding: 20px 45px;
}

/* Bubble Message Design Small */
.jaklcb_popup .lc_item {
  position: relative;
  margin: 2px 0 5px 0;
  padding: 10px;
  max-width: 88%;
  display: block;
  -webkit-animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
  animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
  clear: both;
  z-index: 999;
}
.jaklcb_popup .lc_item .lc_avatar {
  position: absolute;
  top: 0;
}
.jaklcb_popup .lc_item.lc_operator .lc_avatar {
  background: rgba(0, 0, 0, 0.03);
  border: 1px solid rgba(0, 0, 0, 0.1);
  margin-top: 5px;
}
.jaklcb_popup .lc_item.lc_user .lc_avatar {
  background: rgba(0, 0, 0, 0.6);
}
.jaklcb_popup .lc_item .lc_avatar, .lc_avatar img {
  width: 40px;
  height: 40px;
  text-align: center;
  border-radius: 50%;
}
.jaklcb_popup .lc_item.lc_operator {
  float: left;
}
.jaklcb_popup .lc_item.lc_operator .lc_message {
  font-size: 14px;
  text-align: left;
  line-height: 20px;
  padding: 10px;
  margin-left: 52px;
  background: #039af2;
  color: #fff;
  word-wrap: break-word;
  border-radius: 15px 15px 15px 3px;
}
.jaklcb_popup .lc_item.lc_operator .lc_status {
    text-align: left;
    display: block;
    font-size: 11px;
    opacity: 0.6;
}
.jaklcb_popup .lc_item.lc_user {
  float: right;
}
.jaklcb_popup .lc_item.lc_user .lc_message {
  font-size: 14px;
  text-align: right;
  line-height: 20px;
  padding: 10px;
  background: rgba(0, 0, 0, 0.03);
  color: #666;
  word-wrap: break-word;
  border-radius: 15px 15px 3px 15px;
}
.jaklcb_popup .lc_item.lc_user .lc_status {
    float: right;
    display: block;
    font-size: 11px;
    opacity: 0.6;
}
.jaklcb_popup .lc_item.lc_system {
  float: left;
}
.jaklcb_popup .lc_item.lc_system .lc_message {
  float: left;
  text-align: left;
  font-size: 14px;
  line-height: 20px;
  padding: 10px;
  background: #9ed151;
  color: #4c6427;
  word-wrap: break-word;
  border-radius: 3px 15px 3px 15px;
}
.jaklcb_popup .lc_item.lc_system .lc_status {
    text-align: left;
    display: block;
    font-size: 11px;
    opacity: 0.6;
}
.jaklcb_popup .lc_item.lc_bot {
  float: left;
}
.jaklcb_popup .lc_item.lc_bot .lc_message {
  text-align: left;
  font-size: 14px;
  line-height: 20px;
  padding: 10px;
  background: #D15451;
  color: #fff;
  word-wrap: break-word;
  border-radius: 3px 15px 3px 15px;
}
.jaklcb_popup .lc_item.lc_bot .lc_status {
    text-align: left;
    display: block;
    font-size: 11px;
    opacity: 0.6;
}
.jaklcb_popup .lc_item.lc_download .lc_message {
  font-size: 14px;
  text-align: left;
  line-height: 22px;
  padding: 10px;
  background: rgba(255, 250, 200, 0.5);
  color: #666;
  word-wrap: break-word;
  border-radius: 3px;
}
.jaklcb_popup .lc_item.lc_download .lc_status {
    text-align: left;
    display: block;
    font-size: 11px;
    opacity: 0.3;
}
.jaklcb_popup .lc_item.lc_download .lc_message a {
    color: #666;
}
.jaklcb_popup .lc_image_dl {
  width: 250px;
}
.jaklcb_popup .lc_message .blockquote {
  margin: 4px;
}
/* Custom Colours */
.jaklcb_popup.green .lc_item.lc_operator .lc_message {
  background-color: #9ed151;
}
.jaklcb_popup.orange .lc_item.lc_operator .lc_message {
  background-color: #cf9650;
}
.jaklcb_popup.red .lc_item.lc_operator .lc_message {
  background-color: #d15551;
}
.jaklcb_popup.pink .lc_item.lc_operator .lc_message {
  background-color: #cf4b86;
}
.jaklcb_popup.grey .lc_item.lc_operator .lc_message {
  background-color: #665f5f;
}

/* Bubble Message Design Big */
.jaklcb_panel .lc_item {
  position: relative;
  margin: 2px 0 5px 0;
  padding: 10px;
  max-width: 80%;
  display: block;
  -webkit-animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
  animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
  clear: both;
  z-index: 999;
}
.jaklcb_panel .lc_item .lc_avatar {
  position: absolute;
  top: 0;
}
.jaklcb_panel .lc_item.lc_operator .lc_avatar {
  background: rgba(0, 0, 0, 0.03);
  border: 1px solid rgba(0, 0, 0, 0.1);
  margin-top: 5px;
}
.jaklcb_panel .lc_item.lc_user .lc_avatar {
  background: rgba(0, 0, 0, 0.6);
}
.jaklcb_panel .lc_item .lc_avatar, .lc_avatar img {
  width: 40px;
  height: 40px;
  text-align: center;
  border-radius: 50%;
}
.jaklcb_panel .lc_item.lc_operator {
  float: left;
}
.jaklcb_panel .lc_item.lc_operator .lc_message {
  font-size: 14px;
  line-height: 22px;
  padding: 10px;
  margin-left: 52px;
  background: #039af2;
  color: #fff;
  word-wrap: break-word;
  border-radius: 15px 15px 15px 3px;
  text-align: justify;
}
.jaklcb_panel .lc_item.lc_operator .lc_status {
    text-align: left;
    display: block;
    font-size: 11px;
    opacity: 0.3;
}
.jaklcb_panel .lc_item.lc_user {
  float: right;
}
.jaklcb_panel .lc_item.lc_user .lc_message {
  font-size: 14px;
  line-height: 22px;
  padding: 10px;
  background: rgba(0, 0, 0, 0.03);
  color: #666;
  word-wrap: break-word;
  border-radius: 15px 15px 3px 15px;
  text-align: justify;
}
.jaklcb_panel .lc_item.lc_user .lc_status {
    text-align: left;
    display: block;
    font-size: 11px;
    opacity: 0.3;
}
.jaklcb_panel .lc_item.lc_system {
  float: left;
}
.jaklcb_panel .lc_item.lc_system .lc_message {
  font-size: 14px;
  line-height: 22px;
  padding: 10px;
  background: #9ed151;
  color: #4c6427;
  word-wrap: break-word;
  border-radius: 3px 15px 3px 15px;
  text-align: justify;
}
.jaklcb_panel .lc_item.lc_system .lc_status {
    float: right;
    display: block;
    font-size: 11px;
    opacity: 0.3;
}
.jaklcb_panel .lc_item.lc_bot {
  float: left;
}
.jaklcb_panel .lc_item.lc_bot .lc_message {
  font-size: 14px;
  line-height: 22px;
  padding: 10px;
  background: #D15451;
  color: #fff;
  word-wrap: break-word;
  border-radius: 3px 15px 3px 15px;
  text-align: justify;
}
.jaklcb_panel .lc_item.lc_bot .lc_status {
    float: right;
    display: block;
    font-size: 11px;
    opacity: 0.3;
}
.jaklcb_panel .lc_item.lc_download .lc_message {
  font-size: 14px;
  line-height: 22px;
  padding: 10px;
  background: rgba(255, 250, 200, 0.5);
  color: #666;
  word-wrap: break-word;
  border-radius: 3px;
}
.jaklcb_panel .lc_item.lc_download .lc_status {
    text-align: left;
    display: block;
    font-size: 11px;
    opacity: 0.3;
}
.jaklcb_panel .lc_item.lc_download .lc_message a {
    color: #666;
}
.jaklcb_panel .lc_image_dl {
  width: 250px;
}
.jaklcb_panel .lc_message .blockquote {
  margin: 4px;
}
/* Custom Colours */
.jaklcb_panel.green .lc_item.lc_operator .lc_message {
  background-color: #9ed151;
}
.jaklcb_panel.orange .lc_item.lc_operator .lc_message {
  background-color: #cf9650;
}
.jaklcb_panel.red .lc_item.lc_operator .lc_message {
  background-color: #d15551;
}
.jaklcb_panel.pink .lc_item.lc_operator .lc_message {
  background-color: #cf4b86;
}
.jaklcb_panel.grey .lc_item.lc_operator .lc_message {
  background-color: #665f5f;
}

.emojione, .media .emojione {
  height: 1.2rem !important;
  width: 1.2rem !important;
  vertical-align: middle;
  background: none;
}

/* Dropzone */
.dropzone.active {
  color: #20BA00;
}

/* Fom Stuff */
.jaklcb_popup .jaklcb_form_main {
  box-sizing: border-box;
  width: 100%;
  height: 280px;
  max-height: 1000px;
  overflow-y: auto;
  scroll-behavior: smooth;
  scrollbar-width: none;
  padding: 16px;
  line-height: calc(16px + 16px / 2);
  color: #5b5b5b;
  text-align: justify;
  flex: 1 1 auto;
}
.jaklcb_form_main .jaklcb_input, .jaklcb_panel_main .jaklcb_input {
  position: relative;
  margin-top: 5px;
}
.jaklcb_form_main input[type=text], .jaklcb_panel_main input[type=text] {
  width: 100%;
  box-sizing: border-box;
  padding: 10px;
  border: 1px solid #b3b3b3;
  border-radius: 3px;
  font-family:inherit;
  font-size: inherit;
  color: #4e4e4e;
}
.jaklcb_form_main input[type=text]:hover, .jaklcb_panel_main input[type=text]:hover {
  border: 1px solid #039af2;
  color: #4e4e4e;
}
/* Custom Colours */
.green input[type=text]:hover {
  border: 1px solid #9ed151;
}
.orange input[type=text]:hover {
  border: 1px solid #cf9650;
}
.red input[type=text]:hover {
  border: 1px solid #d15551;
}
.pink input[type=text]:hover {
  border: 1px solid #cf4b86;
}
.grey input[type=text]:hover {
  border: 1px solid #665f5f;
}
.jaklcb_form_main input[type=text]:focus, .jaklcb_panel_main input[type=text]:focus {
  background-color: rgba(3, 96, 165, 0.1);
  border: 1px solid #eee;
}
.jaklcb_form_main input.error, .jaklcb_panel_main input.error, .jaklcb_form_main textarea.error, .jaklcb_panel_main textarea.error, .jaklcb_panel_main textarea.error {
  background-color: rgba(171, 0, 0, 0.1);
  border: 1px solid #AB0000;
}
.jaklcb_form_main label:has(> input.error) {
  color: #FF0000;
}
.jaklcb_form_main .avatars, .jaklcb_panel_main .avatars {
  display: flex;
  flex-flow: row wrap;
  margin-bottom: 10px;
}
.jaklcb_form_main .avatars label > input, .jaklcb_panel_main .avatars label > input { /* HIDE RADIO */
  visibility: hidden; /* Makes input not-clickable */
  position: absolute; /* Remove input from document flow */
}
.jaklcb_form_main .avatars label > input + img, .jaklcb_panel_main .avatars label > input + img { /* IMAGE STYLES */
  cursor: pointer;
  border: 2px solid #eee;
}
.avatars label > input:checked + img, .avatars label > input:hover + img { /* (RADIO CHECKED/Hover) IMAGE STYLES */
  border: 2px solid #039af2;
}
/* Custom Colours */
.green .avatars label > input:checked + img, .green .avatars label > input:hover + img {
  border: 2px solid #9ed151;
}
.orange .avatars label > input:checked + img, .orange .avatars label > input:hover + img {
  border: 2px solid #cf9650;
}
.red .avatars label > input:checked + img, .red .avatars label > input:hover + img {
  border: 2px solid #d15551;
}
.ping .avatars label > input:checked + img, .pink .avatars label > input:hover + img {
  border: 2px solid #cf4b86;
}
.grey .avatars label > input:checked + img, .grey .avatars label > input:hover + img {
  border: 2px solid #665f5f;
}

.jaklcb_form_main .avatars .ava_item, .jaklcb_panel_main .avatars .ava_item {
  width: 52px;  
  height: 52px;
  margin: auto;
}
.input_group {
  display: flex;
  flex-flow: row wrap;
}
.input_group .jaklcb_input {
  flex: 1;
  width: 50%;
}
.input_group .jaklcb_input.flex-right {
  margin-left: 10px;
}
.jaklcb_input textarea {
  height: 4.5em;
  padding: 10px;
  border: 1px solid #b3b3b3;
  border-radius: 3px;
  font-family:inherit;
  font-size: inherit;
  color: #4e4e4e;
}

.jaklcb_input textarea:hover {
  height: 4.5em;
  padding: 10px;
  border: 1px solid #039af2;
  border-radius: 3px;
  font-family:inherit;
  font-size: inherit;
  color: #4e4e4e;
}
/* Custom Colours */
.green .jaklcb_input textarea:hover {
  border: 1px solid #9ed151;
}
.orange .jaklcb_input textarea:hover {
  border: 1px solid #cf9650;
}
.red .jaklcb_input textarea:hover {
  border: 1px solid #d15551;
}
.pink .jaklcb_input textarea:hover {
  border: 1px solid #cf4b86;
}
.grey .jaklcb_input textarea:hover {
  border: 1px solid #665f5f;
}

.jaklcb_select {
    padding: 5px;
    margin: 0;
    border: 1px solid #eee;
    width: 97%;
    border-radius: 3px;
    overflow: hidden;
    background: #fff;
    color: #555555;
    position: relative;
}
.jaklcb_select select {
    width: 100%;
    color: #555555;
    border: none;
    box-shadow: none;
    background-color: transparent;
    background-image: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
}
.jaklcb_select:after {
    top: 50%;
    left: 93%;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-color: rgba(0, 0, 0, 0);
    border-top-color: #000000;
    border-width: 5px;
    margin-top: -2px;
    z-index: 100;
}
.jaklcb_select select:focus {
    outline: none;
}
.jaklcb_input label, .jaklcb_select label {
  display: block;
  text-align: left;
  font-size: 10px;
  color: #8A8A8A;
}

/* WhatsApp Styling */
.whatsapp_list {
  display: flex;
  flex-flow: row wrap;
  margin-bottom: 20px;
  background: rgba(0, 0, 0, 0.03);
  color: #666;
  border-radius: 15px 15px 3px 15px;
  text-align: left;
}
.whatsapp_list .avatar_wp {
  flex: 2;
  width: 50%;
  margin-right: 10px;
}
.whatsapp_list .whatsapp_body {
  flex: 8;
  margin: 10px;
}
.whatsapp_list .whatsapp_body p {
  font-size: 12px;
  line-height: 14px;
  margin: 0;
}
.whatsapp_list .avatar_wp {
  position: relative;
  margin: 10px;
}
.whatsapp_list .avatar_wp .wo_op_avatar {
  width: 60px;
  height: 60px;
  text-align: center;
  border-radius: 50%;
}
.whatsapp_list .avatar_whatsapp {
    position: absolute;
    width: 35px;
    height: 35px;
    bottom: -5px;
    right: 2px;
    z-index: 4;
}

/* Operator List Styling */
.operator_list {
  display: flex;
  flex-flow: row wrap;
  margin-bottom: 20px;
  background: rgba(0, 0, 0, 0.03);
  color: #666;
  border-radius: 15px 15px 3px 15px;
  text-align: left;
}
.operator_list .avatar_op {
  flex: 2;
  width: 50%;
  margin-right: 10px;
}
.operator_list .oplist_body {
  flex: 8;
  margin: 10px;
}
.operator_list .oplist_body p {
  font-size: 12px;
  line-height: 14px;
  margin: 0;
}
.operator_list .avatar_op {
  margin: 10px;
}
.operator_list .avatar_op .wo_op_avatar {
  width: 60px;
  height: 60px;
  text-align: center;
  border-radius: 50%;
}
.operator_list .avatar_op label > input { /* HIDE RADIO */
  visibility: hidden; /* Makes input not-clickable */
  position: absolute; /* Remove input from document flow */
}
.operator_list .avatar_op label > input + img { /* IMAGE STYLES */
  cursor: pointer;
  border: 3px solid #eee;
}
.operator_list .avatar_op label > input:checked + img { /* (RADIO CHECKED) IMAGE STYLES */
  border: 3px solid #039af2;
}

/* Rating Styling */
.rating {
  direction: rtl;
  unicode-bidi: bidi-override;
  color: #eee;
  margin-bottom: 20px;
}
.rating input {
  display: none;
}
.rating label:hover,
.rating label:hover ~ label,
.rating input:checked + label,
.rating input:checked + label ~ label {
  color: #ffc107;
}

/* Animation Typing */
.lc_typing {
  position: absolute;
  bottom: 65px;
  left: 30px;
  padding: 5px 20px;
  background: #039af2;
  color: #eceff1;
  border-radius: 3px;
  display: none;
}
.lc_typing .dot-pulse {
  position: relative;
  left: -9999px;
  width: 10px;
  height: 10px;
  border-radius: 5px;
  background-color: #eceff1;
  color: #eceff1;
  box-shadow: 9999px 0 0 -5px #eceff1;
  animation: dotPulse 1.5s infinite linear;
  animation-delay: .25s;
}
.lc_typing .dot-pulse::before, .dot-pulse::after {
  content: '';
  display: inline-block;
  position: absolute;
  top: 0;
  width: 10px;
  height: 10px;
  border-radius: 5px;
  background-color: #eceff1;
  color: #eceff1;
}
.lc_typing .dot-pulse::before {
  box-shadow: 9984px 0 0 -5px #eceff1;
  animation: dotPulseBefore 1.5s infinite linear;
  animation-delay: 0s;
}
.lc_typing .dot-pulse::after {
  box-shadow: 10014px 0 0 -5px #eceff1;
  animation: dotPulseAfter 1.5s infinite linear;
  animation-delay: .5s;
}

@keyframes dotPulseBefore {
  0% {
    box-shadow: 9984px 0 0 -5px #eceff1;
  }
  30% {
    box-shadow: 9984px 0 0 2px #eceff1;
  }
  60%,
  100% {
    box-shadow: 9984px 0 0 -5px #eceff1;
  }
}

@keyframes dotPulse {
  0% {
    box-shadow: 9999px 0 0 -5px #eceff1;
  }
  30% {
    box-shadow: 9999px 0 0 2px #eceff1;
  }
  60%,
  100% {
    box-shadow: 9999px 0 0 -5px #eceff1;
  }
}

@keyframes dotPulseAfter {
  0% {
    box-shadow: 10014px 0 0 -5px #eceff1;
  }
  30% {
    box-shadow: 10014px 0 0 2px #eceff1;
  }
  60%,
  100% {
    box-shadow: 10014px 0 0 -5px #eceff1;
  }
}

#ai-thinking {
    position: absolute;
    bottom: 65px;
    left: 30px;
    width: 10px;
    height: 20px;
    background-color: #333;
    display: none;
    animation: blink 1s infinite;
}

@keyframes blink {
    0% {
        opacity: 0;
    }
    50% {
        opacity: 1;
    }
    100% {
        opacity: 0;
    }
}

.chat_translation {
  display: none;
  margin: 5px 0;
  padding: 10px;
  background-color: #036ca9;
  border-radius: 5px;
}
/* Custom Colours */
.green .chat_translation {
  background-color: #89ba3f;
}
.orange .chat_translation {
  background-color: #b68242;
}
.red .chat_translation {
  background-color: #b4403c;
}
.pink .chat_translation {
  background-color: #b63971;
}
.grey .chat_translation {
  background-color: #3e3b3b;
}

/* Mobile Optimised */

/* H1, H2 ... */
.ismobile h1 {
  margin: 0;
  font-size: 16px;
  line-height: 1;
}
.ismobile .jaklcb_panel h1 {
  font-size: 14px;
}
.ismobile h2 {
  margin: 0px 0px 15px 0px;
  font-size: 12px;
  line-height: 1;
  font-weight: 400;
}
.ismobile h3 {
  margin: 0;
  font-size: 12px;
  line-height: 1;
}
.ismobile h4 {
  margin: 0 0 5px 0;
  font-size: 14px;
  line-height: 1;
}
.ismobile .jaklcb_popup {
  width: 277px;
  height: 325px;
}
.ismobile .jaklcb_panel {
  width: 300px;
}
.ismobile .jak_chatopen_sm {
  width: 300px;
  height: 325px;
}
.ismobile .jak_chatopen_panel {
  width: 200px;
  height: 9999px;
}
.ismobile .avatars .ava_item {
  width: 30px;  
  height: 30px;
}
.ismobile .avatars .ava_item img {
  width: 30px;
}
.ismobile img.jaklcb_popup_avatar {
  width: 45px;
}
.ismobile .jaklcb_popup .jaklcb_popup_footer .jaklcb_start_extra {
  flex: none;
}