jakCheckrestlogged($userid, $loginhash); if ($usr) { // Select the fields $jakuser = new JAK_user($usr); // Only the SuperAdmin in the config file see everything if ($jakuser->jakSuperadminaccess($userid)) { define('JAK_SUPERADMINACCESS', true); } else { define('JAK_SUPERADMINACCESS', false); } // Check if a sibling has logged in if ($jakuser->getVar("opid") != 0) { $opcacheid = $jakuser->getVar("opid"); } else { $opcacheid = $jakuser->getVar("id"); } // Cache stuff if (file_exists(APP_PATH.JAK_CACHE_DIRECTORY.'/opcache'.$opcacheid.'.php')) include_once APP_PATH.JAK_CACHE_DIRECTORY.'/opcache'.$opcacheid.'.php'; // timezone from server date_default_timezone_set(JAK_TIMEZONESERVER); $jakdb->query('SET time_zone = "'.date("P").'"'); // Check if a sibling has logged in if ($jakuser->getVar("opid") != 0) $opcacheid = $jakuser->getVar("opid"); // Reset $totalAll = $commCtotal = $statsCtotal = $visitCtotal = $totalAllOT = $totalAllWT = 0; if (jak_get_access("statistic_all", $jakuser->getVar("permissions"), JAK_SUPERADMINACCESS)) { // Get all users from this operator $sessids = $jakdb->select("sessions", "id", ["OR" => ["opid" => $opcacheid, "operatorid" => $userid]]); // Get the stats $commCtotal = $jakdb->count("transcript", ["convid" => $sessids]); $statsCtotal = $jakdb->count("user_stats", ["userid" => $userid]); $visitCtotal = $jakdb->count("buttonstats", ["opid" => $opcacheid]); } else { // Get all convid into an array $sessids = $jakdb->select("sessions", "id", ["AND" => ["opid" => $opcacheid, "operatorid" => $userid]]); // Get all messages from the convids $commCtotal = $jakdb->count("transcript", ["convid" => $sessids]); $statsCtotal = $jakdb->count("user_stats", ["userid" => $userid]); $visitCtotal = $jakdb->count("buttonstats", ["AND" => ["opid" => $opcacheid, "depid" => [$jakuser->getVar("departments")]]]); } // Get the totals $totalAll = $jakdb->count("support_tickets", ["opid" => $opcacheid]); // Open Tickets $totalAllOT = $jakdb->count("support_tickets", ["AND" => ["status" => 1, "opid" => $opcacheid]]); // Awaiting Reply Tickets $totalAllWT = $jakdb->count("support_tickets", ["AND" => ["status" => 2, "opid" => $opcacheid]]); die(json_encode(array('status' => true, 'totaltickets' => $totalAll, 'totalmsg' => $commCtotal, 'totalfeedback' => $statsCtotal, 'totalvisitor' => $visitCtotal, 'totalopen' => $totalAllOT, 'totalwait' => $totalAllWT))); } else { die(json_encode(array('status' => false, 'errorcode' => 1))); } } die(json_encode(array('status' => false, 'errorcode' => 1))); ?>