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93 lines
4.9 KiB
93 lines
4.9 KiB
<?php
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/*===============================================*\
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|| ############################################# ||
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|| # JAKWEB.CH / Version 2.0.5 # ||
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|| # ----------------------------------------- # ||
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|| # Copyright 2022 JAKWEB All Rights Reserved # ||
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|| ############################################# ||
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\*===============================================*/
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if (!file_exists('../config.php')) die('include/[support.php] config.php not exist');
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require_once '../config.php';
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if (!file_exists('../class/ssp.class.php')) die('include/[support.php] ssp.class.php not exist');
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require_once '../class/ssp.class.php';
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// Get the correct tickets
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$where = 't1.opid = '.$_SESSION['opid'];
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if (JAK_CLIENTID) {
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if ($jakclient->getVar("support_dep") == 0) {
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// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
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$where .= " AND (t1.private = 0 OR t1.clientid = ".JAK_CLIENTID.")";
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} else {
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// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.depid" => [$jakclient->getVar("support_dep")], "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
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$where .= " AND (t1.private = 0 OR t1.clientid = ".JAK_CLIENTID." OR t1.depid IN('".explode(",", $jakclient->getVar("support_dep"))."'))";
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}
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} elseif (JAK_USERID) {
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if ($jakuser->getVar("support_dep") == 0) {
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// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
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$where .= '';
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} else {
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// ["AND" => ["OR" => ["support_tickets.private" => 0, "support_tickets.depid" => [$jakclient->getVar("support_dep")], "support_tickets.clientid" => JAK_CLIENTID], "support_departments.guesta" => 1]]
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$where .= " AND t1.depid IN('".explode(",", $jakuser->getVar("support_dep"))."')";
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}
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} else {
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$where .= " AND t1.private = 0 AND t2.guesta = 1";
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}
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if (isset($_SESSION["sortdepid"]) && is_numeric($_SESSION["sortdepid"])) $where .= ' AND t1.depid = '.$_SESSION["sortdepid"];
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// DB table to use
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$table = JAKDB_PREFIX.'support_tickets AS t1';
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$table2 = ' LEFT JOIN '.JAKDB_PREFIX.'support_departments AS t2 ON (t1.depid = t2.id)';
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$table3 = ' LEFT JOIN '.JAKDB_PREFIX.'ticketpriority AS t3 ON (t1.priorityid = t3.id)';
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// Table's primary key
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$primaryKey = 't1.id';
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// Array of database columns which should be read and sent back to DataTables.
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// The `db` parameter represents the column name in the database, while the `dt`
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// parameter represents the DataTables column identifier. In this case simple
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// indexes
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$columns = array(
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array( 'db' => 't1.id', 'dbjoin' => 'id', 'dt' => 0 ),
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array( 'db' => 't1.subject', 'dbjoin' => 'subject', 'dt' => 1, 'formatter' => function( $d, $row ) {
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return '<a href="'.str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_SUPPORT_URL, 't', $row['id'], JAK_rewrite::jakCleanurl($row["subject"]))).'" class="btn btn-link btn-default">'.$d.'</a>';
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} ),
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array( 'db' => 't2.title', 'dbjoin' => 'title', 'dt' => 2 ),
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array( 'db' => 't1.name', 'dbjoin' => 'name', 'dt' => 3 ),
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array( 'db' => 't1.initiated', 'dbjoin' => 'initiated', 'dt' => 4, 'formatter' => function( $d, $row ) {
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return JAK_base::jakTimesince($d, JAK_DATEFORMAT, JAK_TIMEFORMAT);
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} ),
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array( 'db' => 't1.status', 'dbjoin' => 'status', 'dt' => 5, 'formatter' => function( $d, $row ) {
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if (isset($BT_LANGUAGE) && isset($_SESSION['jak_lcp_lang']) && file_exists(APP_PATH.'lang/'.$BT_LANGUAGE.'.php')) {
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include (APP_PATH.'lang/'.$BT_LANGUAGE.'.php');
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} else {
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include (APP_PATH.'lang/'.JAK_LANG.'.php');
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}
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global $HD_SUPPORT_STATUS;
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$support_status = '';
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if (isset($HD_SUPPORT_STATUS) && !empty($HD_SUPPORT_STATUS)) foreach ($HD_SUPPORT_STATUS as $v) {
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if (isset($d) && $d == $v['id']) {
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$support_status = '<span class="badge badge-pill badge-'.$v["class"].'">'.$v['title'].'</span>';
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break;
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}
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}
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return $support_status.' <span class="badge badge-pill badge-'.$row["class"].'">'.$row["prioritytitle"].'</span>';
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} ),
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array( 'db' => 't1.subject', 'dbjoin' => 'subject', 'dt' => 6, 'formatter' => function( $d, $row ) {
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if (isset($BT_LANGUAGE) && isset($_SESSION['jak_lcp_lang']) && file_exists(APP_PATH.'lang/'.$BT_LANGUAGE.'.php')) {
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include (APP_PATH.'lang/'.$BT_LANGUAGE.'.php');
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} else {
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include (APP_PATH.'lang/'.JAK_LANG.'.php');
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}
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return '<a href="'.str_replace('include/', '', JAK_rewrite::jakParseurl(JAK_SUPPORT_URL, 't', $row['id'], JAK_rewrite::jakCleanurl($row["subject"]))).'" class="btn btn-primary btn-sm">'.$jkl['hd13'].'</a>';
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} ),
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array( 'db' => 't1.updated', 'dbjoin' => 'updated', 'dt' => 7 ),
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array( 'db' => 't3.title AS prioritytitle', 'dbjoin' => 'prioritytitle', 'dt' => 8 ),
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array( 'db' => 't3.class', 'dbjoin' => 'class', 'dt' => 9 )
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);
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die(json_encode(SSP::join( $_GET, $table, $table2, $table3, $primaryKey, $columns, $where, $where )));
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?>
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